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HR Analyst

1 month ago

Wayne, United States Ageatia Global Solutions Full time
  • Monthly Cost Center updates for Benefitfocus
    • We receive new cost centers monthly that must be loaded to BenefitFocus for reporting purposes. This is provided to BenefitFocus through a case
  • Monthly WageWorks payroll file
    • File must be extracted from WageWorks between the 16th and 18th, formatted, and provided to payroll on a monthly basis
  • Monthly Bright Horizons Imputed Income payroll files
    • File must be extracted from BrightHorizons between the 16th and 18th, formatted, and provided to payroll on a monthly basis for them to apply appropriate imputed income charges in the last pay of each month
  • Monthly Cayman Island Pension Funding
    • Funding file is prepared on a monthly basis and sent to payroll to fund. We must aggregate the two benefit deduction files for the month using a pivot table and prepare the funding spreadsheet. The Monthly Generali invoice is also sent to payroll for payment
  • Billing/Benefit funding
    • Weekly wires; one team member must prepare the wire spreadsheet, and input the wire amounts; another team member must review and send email for L1 andL2 approvals
    • Monthly & Quarterly invoices
  • Invoicing is going to be coming to us once John rolls off team
  • WTW, Fidelity, Health Care Company, Bright Horizons, WageWorks, PEI, Client etc.
  • Manage US Benefits shared inbox
    • Life Events
  • Review of life event documentation that comes to us from HR Connect to determine if acceptable
  • H&W benefit questions
  • Questions related to benefit coverage and accessing the benefits (direct to appropriate vendor when applicable)
  • Retirement plan questions
  • Questions on deferral limits, matching contributions, retirement contributions, pension
  • COBRA questions
  • Obtain QDRO approvals from legal
  • QDROs are sent directly to the benefits team shared inbox from plan participants and/or lawyers. We must forward the QDRO to legal to obtain their approval that the QDRO is acceptable. Once we have approval, we must then Fidelity and provide them with the details needed to split the account
  • File away completed requests for easier reference
  • Much of the questions we receive from employees have been answered in the past by a member of our team. If we establish a good archiving system, we will be able to easily lookup prior responses that relate to the questions we receive
  • Other general benefit inquiries
  • Ad-Hoc COBRA Subsidy/Severance update to Benefitfocus
    • We receive severance agreements from Monique in which we must calculate the subsidy to apply to the severed employee's COBRA benefits.
    • Once subsidies are determined, we load the file to BenefitFocus for subsidies to be applied
  • Managing Benefits Team physical mail
    • We need to redeirect mail from Jersey City to Chesterbrook, and we will need to manage the incoming mail once it is getting re-directed
  • Death Claims
    • Death claims must be submitted to Prudential for the processing of any benefits due. Death certificate must be requested from surviving beneficiary and provided to Prudential
  • SSN Updates for Fidelity
    • When an employee is assigned their US SSN, we must notify Fidelity through a service request to update the employee's record with the correct SSN. We have a number of employees who are setup under a temporary SSN initially and later provide us with their US SSN
  • 401k Administrative processes
    • Service request monitoring
  • Ensuring Fidelity is responding to service requests timely, and providing them with any follow-up information they request
  • Correcting errors on weekly demographic file
  • Hire dates pull in service dates sometimes and must be fixed
  • Addresses missing some required information
  • Duplicate records under a different SSN
  • Pulling quarterly reporting
  • VDC reporting must be pulled and provided to HR Finance on a quarterly basis. Fidelity runs these reports for us and posts them to PSW for us to access
  • Pension Administrative processes
    • Case monitoring; If WTW requires information from client (employment confirmation, prior data not sent to WTW), they will submit it to us through a case. We must research the information and provide any updates through the case management tool
  • OE Preparation
    • Assist with benefit guidebook edits
    • System testing
  • Consolidate folders in shared drive
    • Shared drive folders are disorganized and lacking logic. We would like to get these cleaned up so the shared drive is more intuitive to use
  • Submit monthly and quarterly data requests to HR analytics
    • Once a month we must request the Towers data file; We then match that file to our active pension participants to determine if there have been any terminations or address changes and provide those updates to WTW. This has always been a manual process
  • Benefit audits
    • Periodic extracting of reports for reasonability checks and to ensure files are working as they should
  • HR reporting and compliance request
    • Review policy and procedures as requested and provide appropriate updates.

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