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Representative, Customer Service

2 months ago

Jacksonville, United States LC Industries Full time
I. JOB DESCRIPTION
Department:Base Supply Stores
Location: Various
Reports to:Manager and/or Assistant Manager

II. STATEMENT OF PURPOSE
To provide customer service with customer recognition to everyone.

III. RESPONSIBILITY FOR WORK OF OTHERS
None

IV. BUSINESS COMMUNICATION
Requires excellent communication skills.

V. SUPERVISION REQUIRED
Daily

VI. EDUCATION REQUIRED
High school graduate with one year relevant work experience.

VII. TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Basic retail knowledge.Accuracy with computerized checkout systems.

VIII. EXPERIENCE REQUIRED
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.

IX. TRAVEL REQUIRED
None

X. SPECIFIC DUTIES AND RESPONSIBILITIES
  • Responsible for all customer service functions with customer recognition and interface the most critical element.
  • Accurate computerized checkout
  • Requesting and identifying material from the warehouse and shelf stocking.
  • Store cleanliness both in and outside.
  • Other duties as requested by Manager and/or Assistant Manager.
XI.PHYSICAL DEMANDS
  • While performing the duties of this job, the employee is in a moderate office environment. The employee is regularly required to sit; stand; walk and use hands.
XII.WORK ENVIRONMENT
  • The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)