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Salesforce Business Systems Analyst 1
1 week ago
Job Title: Salesforce Business Systems Analyst (Service Cloud)
Job Duration: 1 year contract
Job Location: Sunnyvale, CA - Fully Onsite
2 Rounds of zoom ( 2 panel)
Must have:
Salesforce Field Service and/or Service Cloud hands on Configuration experience,
4-6 years minimum desirable.
Experience with ServiceMax Asset 360 highly preferred.
Responsibilities:
" Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on (url removed) and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
" Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
" Work with existing SFDC Architects to implement SFDC Service functionality.
" Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
" Perform configuration /system changes to meet business requirements as needed.
" Ensure proper level of testing and documentation is completed for all work.
" Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects.
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