Lead Patient Care Coordinator

2 weeks ago


Santa Ana, United States AltaMed Full time

Work Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward. Job Overview This position is responsible for marketing and lead generation activities along with assisting with the development and implementation of marketing strategies with a focus on membership retention, growth and utilization. Additionally, acts as liaison between the Patient Care Coordinators (PCC's) and Marketing Management. The Lead PCC must have the ability to assess patients for all services rendered by AltaMed, from primary care to specialty services like senior, HIV, amongst all others. The lead PCC will support marketing management with training of new staff and act as a backup Manager as needed. Minimum Requirements 1. High school diploma required. 2. Associates Degree in healthcare or business administration or a related field of study preferred. 3. Minimum of 3 years of experience in customer service, direct outreach/marketing/sales experience in the healthcare industry required. 4. Prior lead experience in an outreach/marketing/sales arena highly desirable. 5. Experience working with the underserved populations highly desirable. 6. Certified Application Assistant (CAA) certification preferred or can be obtained within 90 days of employment. 7. Bilingual: Spanish/English required. Benefits & Career Development * Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching contributions * Flexible Spending Accounts * Commuter Flexible Spending * Career Advancement & Development opportunities * Paid Time Off & Holidays * Paid CME Days * Malpractice insurance and tail coverage * Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program * Pet Care Insurance

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