Patient Coordinator

3 weeks ago


Santa Fe New Mexico, United States Choice Healthcare Services Full time
Overview:
Patient Coordinator

 

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

 

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. 

 

What we provide to you as a CHOICE teammate: 

Care for your wellbeing and work-life balance 

Professional and personal growth 

Experienced leadership support 

Fun and supportive team dynamic with events and celebrations 

Comprehensive benefit package 

 

Responsibilities:
Essential Duties and Responsibilities: include the following. Other duties may be assigned. 

Collect and process payments 

When we receive authorizations back in the mail imports and calls parents 

Schedules treatment appointments and recall appointments 

Confirms treatment appointments 

Takes calls throughout the day 

Process No Show Reports 

Schedules patients from ASAP List 

Checks patients in and out 

Verifies info on file 

Verifies eligibility with insurance 

Calls patients when past 10 mins 

Confirms observation appointments 

Schedules observation appointments 

Works on daily sign in sheet 

Scans in NPP, and enters it in the system 

Regular, predictable attendance is required 

Ability to get along and work effectively with others 

Qualifications:
Education and/or Experience:  

High school diploma or equivalent

6+ months of healthcare/dental front office experience is preferred

Bilingual in Spanish is preferred



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