Patient Service Representative Pain Management Mentor

3 weeks ago


Chardon, United States University Hospitals Full time
Essential Functions
  • Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
  • Representatives must use quality customer service techniques to ensure patient needs are met.
  • Maintain professional interpersonal skills with patients, physicians and co-workers.
  • Supports department operations.
  • Demonstrates leadership abilities: resolves issues, monitors schedules, assists staff/patients, and ensures effective/efficient departmental workflow.
Required For All Jobs
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.


Qualifications:
Qualifications Education
  • High School Equivalent / GED Required
Work Experience
  • 1+ years experience as PSR-1. Required and
  • Customer service experience, preferably in the medical field. Required
Knowledge, Skills, & Abilities
  • Typing skills - 30 wpm. Required
  • Excellent verbal/communication skills. Required
  • Detail oriented. Required
  • Basic computer knowledge. Required
  • ICD9 coding and medical terminology Preferred
  • Demonstrates effective leadership, organizational, written, and oral communication skills. Required
Licenses and Certifications
  • Certified Healthcare Access Associate (CHAA) Preferred
Physical Demands
  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently

recblid d56ibqxk05vvd8xo42dn1qkcqj7kuz

  • Chardon, United States Signature Health Full time

    Patient Services Representative Are you looking for an organization where you can grow while making a positive impact on people's lives? At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. Our core...


  • Chardon, United States Signature Health Full time

    Patient Services Representative, Dental Are you looking for an organization where you can grow while making a positive impact on people's lives? At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. Our...


  • Chardon, United States University Hospitals Full time

    Position Summary Patient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye...


  • Chardon, United States MyoFit Clinic Full time

    Job DescriptionJob DescriptionJob SummaryIf you have a passion for helping people and want to make a positive impact on patients' while providing a smooth scheduling process MyoFit is job for you! We are in need of someone who has excellent skills in phone etiquette, interpersonal and communication,  performing under pressure and multi task, close...


  • Chardon, United States MyoFit Clinic Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceJob SummaryIf you have a passion for helping people and want to make a positive impact on patients' while providing a smooth scheduling process MyoFit is has the job for...


  • Chardon, United States Love Insurance Agency Full time

    Job DescriptionJob DescriptionFounded in 1950 and now proudly in its second and third generations, Love Insurance Agency has been a cornerstone of our community, specializing in all lines of insurance. Our values of respect, honesty, and humility guide everything we do, fostering a collaborative and supportive work environment where each team member is...


  • Chardon, United States University Hospitals Full time

    Position Summary The team requires a highly motivated, energetic, team player who is responsible for completing necessary functions to ensure optimal intake and reimbursement for high cost and infusion medications for patients receiving care within the UH Meds enterprise of pharmacy operations. The Pharmacy Support Liaison must have a strong knowledge of...

  • Care Coordinator

    2 weeks ago


    Chardon, United States University Hospitals Full time

    Position Summary Provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. Essential Functions Implements the nursing process by delivering effective relationship based nursing care. Demonstrates technical skills in care delivery...


  • Chardon, United States University Hospitals Full time

    UH Cleveland Medical Center - Admitting Department Patient Registration Monday through Friday 5:00am - 1:45pm, rotating weekends 7:00am - 3:00pm A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while...


  • Chardon, United States University Hospitals Health System Full time

    Description UH Geauga Medical Center Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position,...


  • Chardon, United States University Hospitals Full time

    UH Geauga Medical Center Evening shift - Monday through Friday, rotating weekends and holidays Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The...


  • Chardon, United States Broad River Rehabilitation Full time

    Job DescriptionJob DescriptionBroad River Rehab is Growing! Full Time Position for Physical Therapist Assistant (PTA) Skilled Nursing Facility - Split between two facilities in Chardon and Mentor, Ohio!! We currently have a Full Time PTA opening at our skilled nursing facility in Chardon and Mentor, OH. Broad River Rehab is a rapidly growing, OH based...

  • Nurse Manager

    6 days ago


    Chardon, United States Sndusa Full time

    The Nurse Manager, under the direction of the Director of Nursing, directs and manages the nursing care for the sisters in the Healthcare Center (HCC). They are responsible for all direct patient care through direction, supervision and evaluation of nurses and nursing assistants. The Nurse Manager follows established standards of nursing practice and assists...


  • Chardon, United States PuroClean of Western Reserve Full time

    Job DescriptionJob DescriptionProject ManagerCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an...


  • Chardon, United States University Hospitals Full time

    Position Summary/Essential Duties: This role will oversee maternal value based care initiatives to improve maternal and birth outcomes with a specific focus on UH Physician Directed Payment Program which is designed to preserve and promote access to medical services for Medicaid beneficiaries and underserved populations. This role will work with multiple...

  • Lean Manager

    1 month ago


    Chardon, United States Pentair Full time

    Description : At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life’s essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and...

  • Nursing Manager

    2 weeks ago


    Chardon, United States Sisters of Notre Dame, USA Full time

    Join a team with One Heart, One Hope, One Mission!NOW HIRING: Nurse ManagerAre you looking for a unique opportunity with a mission-based, faith-based senior care organization that values respect and compassion? Then join the Sisters of Notre Dame family!At Sisters of Notre Dame, we recognize it takes compassionate, dedicated leadership to continue our...

  • Physical Therapist

    4 days ago


    Chardon, United States Broad River Rehabilitation Full time

    Job DescriptionJob DescriptionPart time Position for Physical Therapist (PT) Skilled Nursing Facility - Chardon, OH / Ohio Monday- Friday - Flexible schedulePart time Benefits Include: - 401(k) Accrued PTO - 100% company-paid CEU We hire people who share our vision and who work diligently to provide the kind of care that will help change patient’s lives...

  • Nursing Manager

    2 weeks ago


    Chardon, United States Sisters of Notre Dame, USA Full time

    Join a team with One Heart, One Hope, One Mission!NOW HIRING: Nurse ManagerAre you looking for a unique opportunity with a mission-based, faith-based senior care organization that values respect and compassion? Then join the Sisters of Notre Dame family!At Sisters of Notre Dame, we recognize it takes compassionate, dedicated leadership to continue our...

  • Nursing Manager

    2 weeks ago


    Chardon, United States Sisters of Notre Dame, USA Full time

    Join a team with One Heart, One Hope, One Mission!NOW HIRING: Nurse ManagerAre you looking for a unique opportunity with a mission-based, faith-based senior care organization that values respect and compassion? Then join the Sisters of Notre Dame family!At Sisters of Notre Dame, we recognize it takes compassionate, dedicated leadership to continue our...