Registration Services Specialist

3 months ago

Fort Lauderdale, United States Care Resource Full time

Detailed Job DescriptionWelcomes clients into the agency and provides orientation/education regarding the agency and it services.Performs necessary pre and full registration functions to include insurance eligibility, updating demographic information, and emergency contact information.Interviews the client and/or family member(s) either in the person or by telephone to collect demographic, financial, and other required information.Reviews all client-related forms for accuracy and completeness of information, assisting the client where necessary.Performs correct name inquiry and identifies the client according to policy and procedure without errors.Verify health insurance card(s) and scans into Electronic Health Records (HER) and/or other systems reviewing for mandatory pre-certification and/or other third party payer requirements.Collects complete financial information to include payer name, identification number, group number, subscriber name, guarantor name and address, and pre-certification numbers.Explains consent information, obtains signatures, witnesses (legibly) with no omission.Completes registration process the same day or within 24 hours.Answers and responds to clients' inquiries regarding registration and available services including FQHC Sliding Fee Scale. Able to handle multi telephone lines and tasks and work with very high call volumes.Maintains a clean, organized, and safe working environmentMaintains client database.Ensures that the best culture of service is provided to the clients.Models excellent oral, written, and telephone communication skills. Ability to work independently or in a team-oriented environment and interrelate well with individuals with diverse ethnic, gender and cultural backgrounds and needs.Works closely with the Call Center and Insurance Verification Departments. Extensive use of computer systems. Accounts and properly documents all clients' interactions, including records details, concerns, complaints, comments, and actions are taken.Complies with HIPAA rules and regulations when communicating with patients, clients, health center personnel, and external vendors and payers.Participates in chart reviews for Q/A purposes and Q/I projects as requested.Attends client and staff's phone calls promptly who are attempting to access services and provides them with accurate and timely information.Participates in staff training sessions and other meetings as required by the agency and/or the funding sources.Other duties as assigned.Bilingual (English-Spanish/ English-Creole) is required. Computer knowledge should include the Care Resource phone system, Word, Excel, and Outlook. Must become knowledgeable about patient databases (i.e. Nextgen, Provide Enterprise) and their interrelation to appointment scheduling. Excellent customer service, phone etiquette, and communication skills are needed to handle multi telephone lines, online requests, and tasks and work with very high call volumes. Good organizational and teamwork skills are required. Must maintain punctuality and perform in a detail-oriented and accurate manner at all times. The ability to work with multicultural and diverse populations is required.Culture of Service: 3 C's CompassionGreets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.CompetencyProvides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are deliveredCommitmentTakes initiative and anticipates internal or external customer needs by engaging them in the process and following up as neededPrioritize internally or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is providedSafety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).Contact ResponsibilityThe responsibility for internal and external contacts is frequent and importantPhysical RequirementsThis work requires the following physical activities: frequent sitting, bending, standing, walking, talking in person, and talking on the phone. Occasional driving, stretching/reaching, and lifting up to 50 lbs. are required. Work usually is performed in an office setting.Other Participates in health center developmental activities as requested. Community Involvement:Participates in agency developmental activities as requested.

  • Specialist Registration

    8 months ago

    Fort Mitchell, United States St. Elizabeth Healthcare Full time

    Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner Demonstrate resp Registration, Specialist, Healthcare, Patient

  • Patient Service Specialist

    2 months ago

    Fort Lauderdale, United States Cleveland Clinic Full time

    Patient Service Specialist - Executive Health Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale...

  • Patient Service Specialist

    3 months ago

    Fort Lauderdale, United States Cleveland Clinic Full time

    At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...

  • Registration Specialist

    1 week ago

    Fort Wayne, Indiana, United States Lutheran Health Physicians Full time

    Job Summary:We are seeking a skilled Registration Specialist to join our team at Lutheran Health Physicians. As a key member of our patient access department, you will play a vital role in ensuring timely and accurate registration for hospital services.Your primary responsibility will be to receive and record information from patients, coordinate admissions...

  • Patient Service Specialist

    5 months ago

    Fort Lauderdale, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...

  • Healthcare Registration Specialist

    7 days ago

    Fort Walton Beach, Florida, United States White-Wilson Medical Center,P.A. Full time

    Job Title: Healthcare Registration Specialist - Insurance VerificationCompany Overview: White-Wilson Medical Center, P.A. is a healthcare organization dedicated to providing high-quality medical services to our community.Salary: $45,000 - $60,000 per year, depending on experience.Job Description:About the Role: We are seeking a highly skilled and organized...

  • Patient Service Specialist

    2 weeks ago

    Fort Lauderdale, United States The Cleveland Clinic Full time

    Job Details. Patient Service Specialist Join Cleveland Clinic Weston Hospitals team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinics Patient, Specialist, Customer Service, Service, Healthcare, Caregiver

  • Residential Cleaning Specialist

    1 week ago

    Fort Lauderdale, Florida, United States Butlers Home Services Full time

    At Butlers Home Services, we're dedicated to delivering exceptional cleaning solutions that bring joy to our clients' lives. As a Residential Cleaning Specialist, you'll play a vital role in maintaining the highest standards of cleanliness and providing an unparalleled level of service.Salary: $600+ per week (plus benefits)About Us:We're a dynamic team of...

  • Registration Specialist MRI

    1 week ago

    Fort Collins, United States Orthopaedic and Spine Center of the Rockies Full time

    Job Type Full-timeDescriptionOCR has been the premier provider of orthopaedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, teamwork, and inspiring others? If so, join the...

  • Client Service Specialist

    2 weeks ago

    Fort Lauderdale, United States MITTERA Full time

    Job Type Full-timeDescriptionMittera is currently seeking Client Service Specialists to join our team! The Client Service Specialist serves as a liaison between our customers and the various areas of expertise across our company. They share customers' detailed requirements including design, print, binding and mailing of projects with the various teams within...

  • Support Services Specialist

    5 days ago

    Fort Lauderdale, Florida, United States Broward College Full time

    **About Broward CollegeSalary: $14.29 - $22.85 per hour (commensurate with education and experience)Broward College, a leading institution of higher education, is seeking a Support Services Specialist to join our team. As a Support Services Specialist, you will play a critical role in supporting our Dual Enrollment department by providing administrative...

  • Conference Operations Specialist

    7 days ago

    Fort Lauderdale, Florida, United States American Meetings, Inc. (AMI) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Conference Operations Specialist to provide direct support to our Meeting Planners. As a key member of our team, you will be responsible for ensuring the smooth execution of meetings and events.Key ResponsibilitiesBuild and maintain registration websites using expertise in website development...

  • Client Service Specialist

    2 weeks ago

    Fort Lauderdale, United States MITTERA Full time

    Job Type Full-time Description Mittera is currently seeking Client Service Specialists to join our team! The Client Service Specialist serves as a liaison between our customers and the various areas of expertise across our company. They share customers' detailed requirements including design, print, binding and mailing of projects with the various teams...

  • Account Service Coordinator

    2 weeks ago

    Fort Lauderdale, United States Lennox National Account Services Full time

    Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.We have 100+ offices throughout the...

  • Account Service Coordinator

    2 weeks ago

    Fort Lauderdale, United States Lennox National Account Services Full time

    Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.We have 100+ offices throughout the...

  • Account Service Coordinator

    1 week ago

    Fort Lauderdale, United States Lennox National Account Services Full time

    Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. We have 100+ offices throughout the...

  • Food Service Delivery Specialist

    1 week ago

    Fort Lauderdale, Florida, United States Domino's Corporate Full time

    Domino's Corporate is seeking a highly skilled Food Service Delivery Specialist to join our team.The estimated salary for this role is between $15 and $25 per hour, depending on experience and location. Our competitive hourly wage includes tips and mileage, providing you with a lucrative income opportunity.Job DescriptionAs a Food Service Delivery...

  • Imaging Specialist

    5 days ago

    Fort Lauderdale, Florida, United States Specialty Professional Services Full time

    Job Overview:We are seeking an experienced Imaging Specialist to join our team at Specialty Professional Services in Fort Lauderdale, FL. As an Interventional Rad Tech Radiology professional, you will play a critical role in providing high-quality patient care and contributing to the success of our organization.Estimated Salary:$95,000 - $120,000 per yearKey...

  • Healthcare Registration Specialist

    1 week ago

    Fort Worth, Texas, United States Baylor Scott & White Health Full time

    Job SummaryThe Access Services Representative 2 is a key member of our team, responsible for obtaining current and accurate demographics and insurance information to register patients. This role involves verifying patient eligibility for insurance coverage, negotiating payment arrangements with patients, and collecting patient financial responsibilities.As a...

  • Customer Service Representative

    7 days ago

    Fort Lauderdale, Florida, United States Exotic Car Trader Full time

    Exotic Car Trader: A Growing Tech CompanyWe are seeking a highly skilled Customer Support Specialist to join our fast-paced team. This is an excellent opportunity for someone looking to grow their career in a dynamic and innovative environment.About UsAt Exotic Car Trader, we pride ourselves on providing exceptional customer service and creating value for...