Microsoft System Administrator, SME
3 weeks ago
Microsoft System Administrator, SME
The Microsoft System Administrator ‐ SME position will provide Windows engineering support administering and managing servers and systems, cloud infrastructure, file, and print environments and specializing in Microsoft Windows server operating systems for DOT at the DR data center at the Stennis Space Center in Mississippi and will be responsible for building, patching, and troubleshooting Windows servers in support of current and future DOT systems and applications. This candidate will be working with a team of server engineers to troubleshoot issues for multiple systems in multiple data center locations. The Senior Windows Engineer will provide support, implementation, and design services for Windows-based systems across the enterprise. The candidate will be responsible for resolving and completing assigned tasks and change requests and will act as an escalation for support issues. The candidate will also be responsible for applying new solutions through research and collaboration with team members and will be advising on the course of action for new application initiatives.
Core responsibilities and duties; highlight day-to-day activities:
Manage Windows OS-based computer devices through Active Directory, Group Policy Objects, registry and files system security as needed
Administer systems infrastructure both on-premises and in the cloud
Collaborate with other team members to perform server patching and maintenance
Evaluate hardware and software purchases
Manage 2000+ servers across multiple field site locations
Strong knowledge of Active Directory (Windows 2016 thru Windows 2022)
Manage and lead systems and infrastructure projects
Follow existing incident, problem, release, change management processes
Support existing server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation
Provide high-level technical support for Tier-3 issue escalations/tickets
Design and implement Citrix solutions
Managing and monitoring a Citrix platform
Additional duties will include the following:
Provide inputs MARAD for their annual budget
Meet with the MARAD Infrastructure Manager for strategic planning
Provide engineering recommendations for hardware refreshes of servers and storage
Plan upgrades and enhancements to server infrastructure at DOT DR data center
Help manage warranty renewals and support contract renewals
Help perform software license asset management for the MARAD data center
Provide remote support for MARAD’s DR site at Piney Point, MD
Help maintain the DR Test Plan and the MARAD DR Plan documents
Maintain the MARAD CMDB
Perform engineering studies as requested for OST Datacenter Operations
Provide administrative smart hands support within the Stennis data center
Draft and submit change requests to both the MARAD and DOT OST OCIO change boards
Support IT service consolidation projects
Assist with testing as a member of the PVG
Other Skills:
Windows Server 2016, 2019 and 2022
Active Directory Management, Active Directory Group Policy, Active Directory Certificate Services, Active Directory Federation Services, Azure Active Directory
Windows Failover Clustering, Windows File and Folder sharing, Windows Print Services
Microsoft Hyper-V, Microsoft SCCM Reporter
Citrix XenApp
VMware vSphere, VMware Center, VMWare Center, and Site Recovery
Azure Cloud Service
HCL BigFix Console, Inventory, and Reporter
Tenable Nessus
Forescout CounterAct
Cormant DCIM
Dell EMC Unisphere, Dell EMC Open Manage Enterprise
Progress Software WhatsUpGold
Thycotic Secret Server
Micro Focus OBM
Kiteworks DOT Large File Transfer System
Box – used by NASA at Stennis
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