Site Lead/Knowledge Manager
3 weeks ago
Advanced Management Strategies Group (AMSG)
is seeking a full-time
Site Lead/Knowledge Manager
with
U.S. Army Training and Doctrine Command (TRADOC) or other Army/DoD experience and
SharePoint experience.
AMSG supports a variety of Department of Defense (DoD), Department of Veterans Affairs (VA), Department of Homeland Security (DHS), Defense Health Agency (DHA), Department of the Treasury, and Federal Trade Commission (FTC) programs with performance management services. We take pride in our great work environment and highly motivated company. Join our team of top talent in supporting the federal government
We hire Veterans and military family members
Location:
Fort Leavenworth, KS
Education:
Bachelor’s Degree
Experience:
5 - 7 years of relevant experience
Clearance Requirements:
DoD Secret Clearance
Job Type:
Full Time/Onsite
General Description:
Supports knowledge management activities within the organization by developing capabilities and content management best practices while providing leadership and management of the Knowledge Management Team in support of the Mission Command Center of Excellence (MCCoE), Fort Leavenworth, Kansas. Communicates information about the organization’s knowledge sharing processes. Serves as the liaison between MCCoE KM official(s) and the Fort Eustis OCKO KM contract Program Manager.
Requirements:
Self-motivated, analytical, and service driven with strong presentation, writing and communication skills and are successful in leading by influence
Knowledge of Army KM and or Business Process Improvement management policies and procedures
Ability to manage a diverse group of stakeholders to accomplish mission goals
Strong interpersonal and communication skills
Demonstrated experience supporting senior government leaders in an onsite support role
Excellent oral and written communication skills
Demonstrated experience managing projects to create timely, high-quality deliverables
Ability to work in fast-paced environment, multi-task, and prioritize requirements
Specific Duties:
The MCCoE Site Lead/Knowledge Manager for the Training and Doctrine Command (TRADOC) Knowledge Management (KM) program works with internal groups on reviewing, analyzing, and evaluating business processes, business systems and user needs to achieve process and change improvements and to improve overall business results. Assist the program with the development of new knowledge management processes, support diagnosis of current issues, and redesign, reconstruct, and monitor processes to ensure effectiveness.
Provide SharePoint Online skills and knowledge management support
Assist client with the use of collaborative tools to share information across organizations
Assist with the development of solutions, providing functional analysis and input that sets the standard for consistent training and knowledge collaboration throughout the organization, including face-to-face and digital learning experiences
Responsible for collaborating with subject matter experts (SMEs) across the organization to support design and develop instructional/training programs and documentation that improve customer satisfaction and employee performance
Support training and other stakeholder sessions for the implantation and maintenance of knowledge management procedures
Develop metrics that provide data for KM process measurement, identifying indicators for future improvement opportunities
Diagram and evaluate existing processes
Develop policies, methods, and procedures supporting and leading to improvement of business processes and in support of change management
Maintain a SharePoint environment by establishing, documenting, and deploying appropriate monitoring of end users
Establish best-practices use of SharePoint system
Provide a range of strategies to identify, create, represent, distribute, and enable the use of Army 365/M365, including SharePoint Online, Power Apps, Power Automate, Power BI, MS Teams as an effective collaboration platform
Perform SharePoint administrative actions, answering trouble tickets relating to SharePoint and/or Knowledge Management
Work as Site Collection Administrator on all MCCoE site collections
Work with AESD to resolve SharePoint issues
Request site collection size increases from ECMCS/DEPS
As Site Lead:
Coordinate allocation of personnel in relation to client requirements – align team talents to meet the site KM needs and requirements
Escalate any contract or personnel concerns/issues to contract leadership
Monitor the team’s data performance metric entries
Provide input to all monthly status reports
Approve local employee time sheets, as required
Perform personnel evaluations, as directed
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