Senior Branch Relationship Banker
3 days ago
At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success.
At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care tm .
With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career.
We are looking for a Branch Relationship Banker to provide top notch customer service to our clients and customers at our Speer Boulevard, Denver, CO branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you
Essential Functions:
- Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.
- Duties may include new accounts, consumer loans, and performing client services issues.
- Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
- Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
- Follows up with clients as needed.
- May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
- Responsible to resolve customer service issues.
- Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
- May be responsible for processing cash transactions and other customer service duties within the branch. Other duties as assigned.
- High School diploma or equivalent and 6+ years experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
- Previous experience in a financial sales representative-oriented role preferred.
- Expert knowledge of mathematical calculations and standard banking products, services and transactions.
- Advanced knowledge of all retail products and services.
- Working knowledge of consumer lending applications.
- Excellent customer service, interpersonal and communication skills, both verbal and written.
- Effective selling, cross-selling and referral skills.
- Strong mathematical, problem-solving and negotiation skills.
- Ability to analyze customer credit data and other related financial information.
- Advanced interpersonal & relationship building skills.
- Strong attention to detail and time management.
- Proficient in basic computer skills.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $23 - 29 hourly depending on job-related factors such as level of experience and location.
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