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Customer Service Representative
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Canton, United States BellStores Inc Full timeJob DetailsJob Title: Customer Service RepresentativeJob Location: OH Canton 1122 - Canton, OHPosition Type: Customer Service Representative ConvenieSalary Range: $13.25 HourlyJob Shift: AnyJob DescriptionAs a BellStore Customer Service Representative, you will be the direct link between the company and the customer. Your primary responsibility will be to...
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Canton, United States ResourceMFG Full timeCustomer Service RepresentativeAt ResourceMFG, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.Key...
Customer Service Representative
2 months ago
When you work at Highland Rivers Behavioral Health, you make a difference. Every job at Highland Rivers is important because every job contributes to improving people's lives - regardless of whether you work directly with the individuals and families we serve. Highland Rivers provides treatment and recovery services to individuals impacted by mental illness, substance use disorders, and intellectual developmental disabilities. We serve a complex and vulnerable population: individuals and families who may have limited income, who are uninsured or who have Medicaid or Medicare - people who often have nowhere else to turn and rely on Highland Rivers to help them. If you have a passion for helping others, Highland Rivers may be the place for you. Position: Front Office Person Location: Outpatient Clinic, Canton, GA Responsibilities: Must be customer service oriented Demonstrates effective problem-solving skills Promptly answers, screens, and processes telephone inquiries with strict adherence to confidentiality and policies and procedures Schedules, reschedules, and cancels appointments as needed Returns all telephone messages in a timely manner Provides information on HRH programs Collects and enters the information of individuals served into the EHR system in a concise, thorough, and accurate manner If applicable, ensures individuals are referred to the clinical team for triage Responds to irate individuals in a calm and professional manner Maintains current and up-to-date data concerning provider schedules, accepted insurance plans, and any pertinent information Scans paper documents in a timely manner Collects all monies due to HRH and posts to Cash Sheet accurately Checks in/out all individuals served in a timely manner Completes the financial process accurately and in a timely manner Upholds positive interpersonal relations among all team members Uses initiative and good, sound judgment All other duties as assigned #J-18808-Ljbffr
