MA / Customer Service Rep | UF Crossroads | Day
4 weeks ago
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Essential Functions Receives and directs messages (electronic, in person, and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients, and other outside organizations as necessary for the departmental/practice operations. Maintains patient scheduling functions and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service. Keys patient dispositions, diagnostic codes, patient orders, charges, and payments as defined in the electronic medical record. Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department. Performs venipuncture and administers routine, non-controlled medications. Administers medication as directed by and under the direct supervision of a licensed physician. Collects routine laboratory specimens as directed by the provider. Performs basic laboratory procedures including aseptic procedures and taking patient’s vital signs. Provides excellent customer service for patients/families/representatives and other members of the treatment team. Temperament Must be able to perform under stress when confronted with emergency, critical, or unusual situations. Must be capable of dealing with periodic cyclical workload pressures and levels of responsibility. Required to make independent judgments without supervision. Must be able to make generalizations, evaluations, or decisions based on sensory or judgmental criteria. Must have the adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Requires the ability to work with people beyond giving and receiving instructions. Qualifications: Skills, Knowledge, Abilities Ability to communicate effectively and courteously, both orally and in writing. Ability to organize and prioritize assignments to work independently as well as a collaborative team member. Knowledge of ambulatory health care or related health care field. Ability to provide dynamic customer service using various techniques including positive language, calming presence, attentiveness, clear communication, and patience. Attention to detail and quality of work. Basic clinical competencies. Basic computer literacy and arithmetic skills. Ability to work collaboratively with all members of the health care team and other clinical services. Experience Requirements 1 year Medical assistant preferred 2 years Clerical/customer service experience - ideally in a health care related industry preferred 1 year experience with third-party payors and computer experience for inputting data and reviewing patient demographic material preferred Education Requirements High School Diploma or GED required Certification/Licensure Certified Medical Assistant (CMA) required within 6 months Basic Life Support (BLS) required at time of hire Medical Terminology Certificate preferred at time of hire UFJPI is an Equal Opportunity Employer and Drug Free Workplace #J-18808-Ljbffr
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MA / Customer Service Rep | UF Urology | Day
4 weeks ago
Oklahoma City, United States Blueprint 30 Full timeOverview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Essential...
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MA / Customer Service Rep | Commonwealth | Day
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Oklahoma City, United States Blueprint 30 Full timeOverview: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities:...
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Sioux City, United States Americold Full timeAmericold - 2640 Murray Street [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical support including overseeing all paperwork associated with orders, maintaining...
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Florida City, United States UF Health-Central Florida Full timeOverview At UF Health Spanish Plaines Hospital, we are committed to providing the Central Florida community with leading-edge patient care, clinical training and research programs. Our teams of physicians and clinical staff work together to offer specialty services, advanced technology and clinical studies bringing world-class, quality health care closer to...
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Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full timeJob Title: Customer Service Rep **Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Pizza LLC team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining a positive and welcoming...
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Florida City, United States UF Health-Central Florida Full timeOverview UF Health Spanish Plaines Hospital, formerly known as The Villages Regional Hospital and acquired by University of Florida Health in January 2020, has been serving residents of The Villages as well as patients in Lake, Sumter and Marion counties since 2002. At UF Health The Villages Hospital, we are committed to providing the community with...
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Oklahoma City, United States Genuine Parts Company Full timeSUMMARY Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...
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