Upcoming - Product Owner

3 weeks ago

Tampa, United States Indotronix International Corporation Full time
Job Title : Product Owner

Working model: Hybrid

Location: 7701 E Telecom Pkwy, Temple Terrace, FL

Job Description:

Onsite 1 day a week (Wednesday) Targeted Years of Experience: 5-7 years

The purpose of the Verizon Connect Lean Delivery organization is to maximize profitability while creating great customer and employee experiences by implementing industry leading tools and processes in novel ways. As the Principal Product Architect you will be responsible for all Global Customer Success systems and tool design, adoption, and maintenance. The Principal Product Architect will be responsible for determining the strategy for a portfolio of deliverables in the Support and Compliance area of the business. The Principal Product Architect will be responsible for representing their area on any and all strategic initiatives within Verizon Connect. The Principal Product Architect designs solutions partnering with GTS, ePMO, and serving as the Agile Product Owner. The Principal Product Architect is also responsible for partnering with business unit leadership to ensure that their specific requirements are well documented and prioritized with GTS [Business Relationship Management]. Each Principal Product Architect will own a program portfolio of approximately $4.5M in development resources ( 4-6 programs) end-to-end from discovery, to project charter, to prioritization, feature identification, user story creation, development, and organization of testing. They will partner with ePMO to ensure timely delivery and appropriate stakeholder engagement. The Principal Product Architect will also act as a consultant to business leadership around process improvements within CRM and ERP. Principal Product Architect will own the business strategy for end-to-end system utilization for all VZC Segments. They are the technical expert for vendor selection, sourcing, RFP, trial, implementation, continual iteration, and, eventually, decommission. The Principal Product Architect will also work with key stakeholders to determine business and technical requirements. Also developing and presenting alternative technical solutions and associated costs, opportunities and challenges. The Principal Product Architect will be responsible for following agile best practices while defining user stories, managing the backlog, and prioritizing the business needs.

DESIRED SKILLS:

Experience communicating with Director and above leadership.

Program management experience.

Strong technical acumen and familiarity with CRM, ERP, CPQ, and CLM systems.

5+ years Product Owner experience Product Owner certification such as CSPO or SAFe POPM Agile Transformation experience

2+ years of Salesforce 2+ years of SAP experience preferred.

Overall understanding of SaaS business processes and experience in implementing solutions to gaps from a technical and/or project management perspective.

Need to be inquisitive and constantly wondering how we can make the sales cycle faster, more effective, and/or easier to complete.

Must be able to work autonomously and make large business impacting decisions confidently.

Subject matter expertise in a large variety of additional software applications as well as the business acumen required to apply them to business problems.

This role Interacts regularly with senior leadership from all business units The team will also work regularly with the larger Verizon Business Group to bridge the gaps between respective sales, product, and support strategies.

Ability to see the big picture and potential risks of interaction between systems.

EDUCATION/CERTIFICATIONS: Bachelor's Degree or equivalent experience

SAFe Certified Product Owner/Product Manager or Certified Scrum Product Owner

Indotronix is an Equal Opportunity Employer

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