Front Desk Coordinator

4 weeks ago


North Charleston, United States South Carolina Staffing Full time

Front Desk Coordinator We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Johns Island, South Carolina. In this role, you will serve as the first point of contact for visitors and customers, ensuring a welcoming and attentive experience. This is a contract-to-permanent position, offering an excellent opportunity for career growth within a dynamic environment. Responsibilities: Greet and assist customers and visitors, providing excellent concierge services. Manage a multi-line phone system, including answering inbound calls and directing them appropriately. Handle customer inquiries related to showroom products such as laminate flooring, ceramic tile, and textiles. Support customer contracts and ensure accurate documentation. Maintain a clean and organized front desk area to uphold high standards. Coordinate with team members to address customer needs efficiently. Provide product knowledge and recommendations to customers exploring showroom options. Schedule and manage appointments or follow-ups as required. Assist with administrative tasks to support smooth daily operations. Ensure all interactions reflect a commitment to outstanding customer experience. Requirements: Previous experience in receptionist or front desk roles, preferably in a showroom or retail setting. Proficiency in managing multi-line phone systems and switchboards. Familiarity with products such as laminate flooring, ceramic tile, and textiles. Strong customer service skills and the ability to build positive relationships. Excellent verbal and written communication skills. Detail-oriented with strong organizational abilities. Ability to multitask and prioritize in a fast-paced environment. Competence in basic administrative tasks and record-keeping.



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