Technical Operations Engineering

4 weeks ago

Costa Mesa, United States BlueWing Ventures, LLC. Full time

WHY WE’RE HERE The C2 Systems Technical Operations Engineering team is looking for a technical operations engineer with the skills to adeptly prepare, execute, and provides unwavering support for intricate product installations within highly secure environments.

As a member of the C2 Systems Technical Operations Engineering team, you will serve as a bridge between the product engineering and deployment operations organizations. You will be expected to practice extreme ownership of all dependencies to ensure that Anduril’s growing suite of highly integrated hardware-software capabilities achieve total mission success in all environments.

To this end, you will work alongside a product development team where you will leverage your operations and engineering experience to shape and deploy a solution of maximum effectiveness and reliability. Your scope will vary between products but can include focus areas as disparate as:

Reliability engineering

Deployment at scale

Incident triage and root-cause analysis

Logistics

Software tooling and user-experience improvements

Pre-deployment testing and configuration

Workflow automation, and development of acceptance test procedures

In addition, you will be a core participant in customer demonstrations, events, and early deployments Anduril’s integrated C2 products. The knowledge you gain in these deployments will inform product development efforts and allow you to instruct others on the deployment and operation of the product.

Technical Operation Engineering team members are expected to be deeply familiar with Anduril’s joint all domain command and control (JADC2) offerings and will holistically support end-to-end customer success.

REQUIRED QUALIFICATIONS

California based; comfortable working with a distributed team

Extensive hands-on (field operations, systems administration) technical experience

Demonstrated ability to solve problems in unstructured situations at the interface of hardware, software, and operations in pursuit of mission success

Experience working with cross-functional engineering teams and external customers; demonstrated ability to collect differing opinions and reconcile them in order to achieve agreement on what ‘right’ looks like

Experience performing data-driven root cause analysis on complex systems

Demonstrated ability to train peers or customers on the operation of a product

Experience working within Linux based operating systems

Up to 50% travel, to include travel to remote and/or austere environments for up to 1 month at a time

Experience overcoming intricate software complexities to deliver successful outcomes

Demonstrated ability to serve as a technical subject matter expert on the setup, maintenance and sustainment of complex hardware systems in DoD or commercial environments

Independently execute basic maintenance and hardware component swap operations should systems or subsystems fail; travel to customer deployment sites with limited notice to fix critical system failures

Knowledge of commercial satellite communication pathways and associated equipment

Ability to logically troubleshoot RF communications equipment and network systems

Must be able to obtain and hold a U.S. Top Secret security clearance

PREFERRED QUALIFICATIONS

Bachelor's degree in engineering, computer science, or a related technical field

Hold a DoD 8570 IAT Level 1 or 2 certification

Cisco Certified Network Associate (CCNA)

Experience installing, sustaining, and troubleshooting data systems for DoD or otherwise sensitive customers

Familiarity with DoD-managed network enclaves (NIPR, SIPR, etc.)

Military service background

Experience with military voice and data line-of-sight and beyond-line-of-sight communications capabilities, to include but not limited to HF, VHF, and UHF

Familiarity with the operation, configuration, and maintenance of currently-fielded military transceivers and receivers used in tactical and non-tactical environments

Understanding and skill to configure and maintain a wide variety of Type I encryption devices

Technical expertise in computer networking, to include understanding of hardware and software interconnection

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