Case Manager

4 weeks ago

Trenton, United States Victory Bay Full time

Victory Bay Recovery Center Job Description

Employee Name:

Valentina Gaspari

Job Title:

Case Manager

Base:

Victory Bay Recovery Center

Direct Supervisor: Assistant Clinical Director

Job Purpose Summary

:

Responsibilities include resource assessment to identify client needs and establish connections/rapport within the community to provide myriad resources and connection to services. Case managers will be responsible for service planning and service plan implementation & coordination, as well as monitoring and follow-up on these services. Case manager is expected to be active in aftercare planning, crisis intervention and third-party requests. Case manager is expected to perform intake and assessment as needed.

Key Performance Indicators Include

:

Documentation of case management services within 48 hours.

Aftercare Planning coordinated, completed, and documented for every client

Weekly, biweekly, or monthly client outreach attempts documented for each client on case manager caseload based on needs assessment

Chart Auditing conducted quarterly (intake & case management) to ensure efficiency of following clinical notation standards. Chart Audit score meets minimum of 3.3 requirement.

Job Responsibilities:

General Case Management functions supporting client needs.

Collaborating with Assistant Clinical Director on important collateral needs.

Run daily huddle meeting to coordinate daily case management needs

Coordinate/facilitate Third Party records requests.

Coordinate ancillary services if needed

Participate in weekly Treatment Team Meetings.

Assist clients with securing resources.

Discharge & Aftercare planning.

Maintain communication with families, patients, and staff.

Assist clients and families with general billing and insurance questions.

Perform intake and assessment of new clients as needed

Complete initial BioPsychoSocial assessment

Collects and records all information necessary for admission and extended stay review.

Obtain all applicable consents, financial agreements, and ROIs

Creation of initial treatment plan

Back-up Front Desk Receptionist.

Core Competencies:

Direct Clinical Services

3

rd

Party Management

Aftercare/Discharge Planning

Documentation & Charting

Service Planning & Execution

Clinical Competencies:

Intake/Orientation

Assessment

Treatment/Discharge Planning

Crisis Intervention

Counseling

Consultation

Case Management

Client Education

Referral

Report and Recordkeeping

Job Type

: Full-time

Required education

: Associates Degree or college coursework related to this position, Bachelors Degree Preferred.

Required experience:

2-4 years experience working in a Drug & Alcohol Treatment Facility.

Proper Knowledge and Skills

:

Proper English and grammar, usage and spelling

Software application related to the field

General offices principles and practices

Basic computer knowledge including email etiquette

Professional phone and customer service demeanor

Physical requirements:

Must be able to lift 20-50 lbs.

Occasional to frequent walking, sitting, standing, driving

Close eye work (computers, typing, reading, writing)

Environmental Factors:

Communicable diseases

Hot/cold temperatures

Environmental conditions may vary

Required licenses or certifications

:

Current CPR Certification

Narcan Certified

This description reflects managements assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned

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