ASSISTANT BRANCH MANAGER
1 month ago
As an Assistant Branch Manager aka Management Associate, your day will be filled with opportunities to assist customers with a wide variety of retail banking needs and provide back-up and support to the Office Manager. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession.
Responsibilities
Daily responsibilities include, but are not limited to, the following:
- Retain and expand current customer relationships
- Open new accounts, perform account maintenance, process and close loans
- Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions
- Perform Service Associate duties including, but not limited to, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture
- Assist with team building & motivation - Track results vs. goals, conduct weekly team meetings and coach employees
- Supervise staff on a limited basis to support Office Manager - Assist with interviews, performance appraisals, employee development, disciplinary actions and scheduling
- Lead, exemplify and coach to 212º commitment to service
- Responsible for customer relations including complaints and inquiries
- Responsible for office operational processes
- Maintain up to date with changes in bank operational policies and procedures while making recommendations to improve efficiency
- Represent the bank at community functions
- Other functions as required.
The successful candidate will have the following qualifications:
- High School Diploma or GED equivalent - BS/BA business related field preferred
- 2+ years of banking experience.
- Banking knowledge beneficial, computer skills (Microsoft Office, Excel, Word)
- Organizational skills
- Ability to adapt to a changing environment.
- Excellent communication skills, both written and verbal
- Ability to function independently in a multi-task environment, as well as part of a team
- Professional appearance and demeanor
- 401(k) with a company match of up to 6%
- ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer / Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Humana Go365 Wellness & Rewards Program
- Bank paid Life / AD& D insurance
- Voluntary Life / AD&D insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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