Front Desk Monitor/Emergency Response Coordinator- Andrews Avenue

2 weeks ago


Bronx, New York, United States Volunteers of America-Greater New York Full time
Front Desk Monitor/Emergency Response Coordinator- Andrews Avenue

Bronx, NY 10453, USA
Req #3507

Wednesday, February 19, 2025

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position...

Position: Front Desk Monitor/Emergency Response Coordinator

The Front Desk Monitor/Emergency Response Coordinator answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Location: 1746 Andrews Avenue South, Bronx, New York 10453.

Minimum Qualifications:

  • High school diploma or GED preferred.
  • F-80 certificate required within 90 days of hire.
  • Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
  • Must be able to perform diverse tasks with ease and maintain confidentiality.

Front Desk Monitor/Emergency Response Coordinator Principal Responsibilities:


  1. Greet all visitors; assist them directly or announce their arrival to staff or residents.
  2. Ensure that all clients sign in and out as required.
  3. Route mail and deliveries as required.
  4. Handle or assist in crisis intervention.
  5. Follow assigned procedures in emergency situations.
  6. Conduct rounds at residence as assigned.
  7. Perform other related duties as requested.

Employees receive an exceptional benefits package including

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life insurance,
  • Retirement plan
  • Educational Reimbursement Program (includes tuition and license/certification)
  • Paid Time Off which is accrued monthly and roles over from year to year. In addition;
    • Paid Birthday Holiday

And much more...

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today

Other details

  • Job Family
    Front Desk/Reception

  • Job Function
    Reception

  • Pay Type
    Hourly

  • Min Hiring Rate
    $19.23

  • Max Hiring Rate
    $19.23
Apply Now
  • Bronx, NY 10453, USA
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