Member Service Representative
3 months ago
Front Desk Associate
Part Time or Full Time, Hourly
Job Family: Club Staff
Location: 575 N. Valley Mills Dr., Waco, Tx 76710
Reports to: Managing Partner / Assistant General Manager
Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe.
Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery.
From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It's vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.
Position Overview
The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose "to enrich the lives of others through the power of well-being."
Responsibilities
- Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process
- Assists with membership, retail and tanning product sales
- Promotes membership privileges including tanning, group fitness, small group training and childcare
- Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards
- Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert
- Answers phones in a courteous, helpful, professional manner
- Communicates special events to members and guests
- Facilitates all member requests or forwards to a manager
- Maintains a professional and courteous disposition
- Is an expert in all club facility, services, programs and schedules/hours of operation
- Maintains a clean and organized work area
- Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales
- May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
- Performs opening and closing checklist and duties
- Minimum 1 year of experience in a service-oriented position preferred
- Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
- Strong customer service orientation
- CPR/AED certification required (can be obtained within 30 days of hire)
- Must be able to lift or move up to 50 lbs
- Physical effort required for daily duties include prolonged standing and walking
- High school diploma or GED required
$12-14/hour + Commission
Benefits
- PTO
- Subsidized health insurance coverage (health, dental, vision) for full time positions
- Basic Life and AD&D
- HSA
- Short-term disability
- Free gym membership
No travel required
EQUAL OPPORTUNITY EMPLOYER
UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color,religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Join us in making Crunch Fitness the talk of the town Apply now and be a driving force in transforming lives through fitness.
-
Member Service Representative
3 months ago
Waco, United States Crunch Fitness Full timeMEMBER SERVICES REPRESENTATIVE Front Desk AssociatePart Time or Full Time, Hourly Job Family: Club Staff Location: 575 N. Valley Mills Dr., Waco, Tx 76710 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch...
-
Member Services Representative
4 weeks ago
Waco, United States Planet Fitness, Inc. Full timeProvide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to members accounts. Resp Member Services, Member Service, Representative, Customer Service, Weekend, Retail, Instructor
-
Member Services Representative
4 weeks ago
Waco, United States Excel Fitness Full timePosition: Member Services Representative - Front DeskReports to: General Manager (GM)/ Assistant Manager (AM) / Shift LeadDepartment: OperationsPurpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities:Perform to your best abilities during your...
-
Customer Service Representative
2 days ago
Waco, Texas, United States Sam's Club Full timeCustomer Service RepresentativeSam's Club is seeking a skilled Customer Service Representative to join their team. In this role, you will be responsible for providing exceptional customer service, resolving member inquiries, and maintaining a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, responding to member inquiries...
-
Customer Service Representative
3 weeks ago
Waco, Texas, United States Wingstop Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Wingstop Customer Service Representative, you'll be responsible for creating a positive and welcoming atmosphere for our guests. Your primary focus will be on providing World Class service by:Acting as the face...
-
Customer Service Representative
2 days ago
Waco, Texas, United States Domino's Pizza LLC Full timeAbout the JobAre you looking for a customer-facing role with opportunities to grow? We are seeking a highly motivated Customer Service Representative to join our team at Domino's. This is a full-time position with competitive pay and benefits.Job DescriptionWe take pride in providing exceptional customer service, and we're looking for someone who shares our...
-
Customer Service Representative
8 months ago
Waco, United States GC Services Full timeInte. Logix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate Customer Service Representative, Customer Service, Customer Experience, Representative, Retail
-
Customer Service Representative
1 day ago
Waco, Texas, United States Cicis Full timeCicis is a leading provider of pizza and dining experiences. We are seeking a Customer Service Representative to join our team in the restaurant industry. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.The ideal candidate will have excellent...
-
Customer Service Representative
2 days ago
Waco, Texas, United States Domino's Pizza LLC Full timeJob Overview:We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a valued member of our team, you will be responsible for providing exceptional customer service and ensuring that every customer leaves the store with a positive experience.About the Job:The ideal...
-
Customer Service Representative
2 days ago
Waco, Texas, United States Topgolf Full timeJob Title: Customer Service RepresentativeThe main objective of this role is to provide a positive experience for guests and ensure compliance with regulatory requirements.Key Responsibilities:Stay knowledgeable about regulatory requirements and company policies to ensure compliance.Develop and implement strategies to enhance the guest experience.Work...
-
Customer Service Representative
7 days ago
Waco, Texas, United States Massage Envy Full timeAbout Massage EnvyAt Massage Envy, we're committed to delivering an exceptional experience for our clients. As a team, we strive to create a welcoming environment where everyone feels valued and understood.We're passionate about helping others feel their best, and we're looking for like-minded individuals to join our team.About the RoleThis is a full-time...
-
Financial Services Representative
7 days ago
Waco, Texas, United States PR Financial Full timeAbout the Financial Services Representative position at PR FinancialJob SummaryWe are looking for a talented Financial Services Representative to join our team and help us grow our business.Key ResponsibilitiesSell insurance products to new and existing customersBuild relationships with customers to drive sales and retentionPrepare reports to track sales...
-
Customer Service Representative
1 month ago
Waco, United States LoanMax Title Loans Full timeJob DescriptionLoan Star Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...
-
Customer Service Representative
3 months ago
Waco, United States LoanMax Title Loans Full timeLoan Star Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.Loan Star...
-
Cashier Customer Service Representative
2 days ago
Waco, Texas, United States Pilot Flying J Full timePilot Flying J is looking for a highly skilled Cashier Customer Service Representative to join our team. As a Cashier, you will be responsible for providing excellent customer service at the sales counter, managing shelves and inventory, and operating cash registers. In addition to these responsibilities, you will also support sales efforts, maintain store...
-
Beer Service Representative
3 days ago
Waco, Texas, United States Old Chicago Pizza and Taproom Full timeJob SummaryA Beer Service Representative at Old Chicago Pizza and Taproom is responsible for delivering exceptional guest experiences. This includes guiding guests safely to their tables, providing accurate wait times, and engaging in warm conversation. The ideal candidate will have a "can-do" attitude, be a team player, and demonstrate genuine...
-
Customer Service Representative
2 days ago
Waco, Texas, United States Domino's Pizza LLC Full time**Job Title:** Customer Service Representative at Domino'sWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative.In this role, you will be responsible for providing an exceptional customer experience by greeting customers, taking orders accurately, and maintaining a clean and organized store environment.**Key...
-
Guest Services Representative
3 days ago
Waco, Texas, United States Hotel Indigo Waco-Baylor Full timeHotel Guest Services RepresentativeAbout the Opportunity:We are currently hiring for a Hotel Guest Services Representative at Hotel Indigo Waco-Baylor. In this role, you will be responsible for providing exceptional guest experiences, ensuring seamless hotel operations, and driving revenue growth through upselling and cross-selling opportunities.Key...
-
Cashier - Customer Service Representative
7 months ago
Waco, United States Little Caesars Full timeMain responsibilities of a cashier (Customer Service Representative - CSR): CSR Job Description: CSR's must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the specials we offered. We are looking for a responsible cashier...
-
Front Desk Service Representative
2 weeks ago
Waco, Texas, United States Texas Western Hospitality Group Full timeJob DescriptionTexas Western Hospitality Group is seeking a skilled and friendly Front Desk Service Representative to join our team at Courtyard Waco - Waco, TX. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring seamless check-in and check-out experiences for our valued customers.Key...