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    1 month ago

    Butler, United States Saint-Gobain Group Full time

    *This position hours will be 10:30am to 7pm EST M-F, with room to flex as role develops and grows.* The Customer Experience Associate (CEA) will drive, gather and support customer feedback and loyalty creation across all CertainTeed businesses. The incumbent will be responsible for gathering voice of customer data and insights through multiple platforms as...

  • Customer Experience Associate

    1 month ago

    Butler, United States Weis Markets Full time

    Customer Experience Associate page is loaded Customer Experience Associate Apply locations Duryea, PA time type Part time posted on Posted 2 Days Ago job requisition id JR9728 Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates...

  • Customer Experience Specialist

    1 month ago

    Butler, United States Mishimoto Full time

    About Mishimoto Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, was created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience in working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to...

  • Customer Experience Coordinator

    1 month ago

    Butler, United States Odonnellmetalfab Full time

    Are you passionate about providing excellent customer service and solving problems, but feeling unfulfilled in your current position? Join the team at Alpha 1 HVAC where you can have an immediate positive impact on people's lives! We live our values, Cultivate personal and professional growth, Reliability, Integrity, commitment to Standards, and being a...

  • Childcare Center Manager

    5 days ago

    Butler, Pennsylvania, United States The Learning Experience Full time

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  • Childcare Center Manager

    8 hours ago

    Butler, Pennsylvania, United States The Learning Experience Full time

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  • Childcare Center Manager

    6 days ago

    Butler, Pennsylvania, United States The Learning Experience Full time

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  • Childcare Center Manager

    12 hours ago

    Butler, Pennsylvania, United States The Learning Experience Full time

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  • Childcare Center Manager

    14 hours ago

    Butler, Pennsylvania, United States The Learning Experience Full time

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  • Childcare Center Manager

    5 days ago

    Butler, Pennsylvania, United States The Learning Experience Full time

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    5 days ago

    Butler, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Director of Sales

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    Butler, United States GF Hotels and Resorts Full time

    Description Exciting opportunity to join our team as a Director of Sales & Marketing for the Hilton Garden Inn Center City Philadelphia. Are you a dynamic leader with exceptional business skills who loves taking on new challenges? Our busy hotel is looking for a stellar Director of Sales and Marketing to create a revenue strategy that maximizes...

  • Manager, Customer Success

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    Butler, United States NRT Technology Full time

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  • Customer Success Manager

    6 days ago

    Butler, Pennsylvania, United States NRT Technology Full time

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    2 weeks ago

    Butler, United States Spinnaker Search Group, LLC Full time

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  • Hospice RN Executive Director

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    Butler, United States Regency SouthernCare Hospice Full time

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    Butler, United States Perdue Farms Full time

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    Butler, United States dotdigital Full time

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  • Director of Farm Operations

    1 month ago

    Butler, United States Perdue Farms Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Perdue Farms, Inc. Director of Farm Operations in Butler , Georgia Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of...

Director Customer Experience

1 month ago

Butler, United States Top Stack Full time

This is a Hybrid position and will be onsite Tuesday, Wednesday & Thursday in Philadelphia. 10 Direct reports SQL Report Experience - MUST have The Director, Customer Experience and Data Integrity reports to the Vice President, Customer Experience & Change Management and is responsible for providing strategic direction to Plan Operations and executing initiatives to ensure the satisfaction of external and internal customers. This includes implementing effective and efficient processes, maintaining accurate and reliable data, optimizing functional systems, and ensuring quality service through process and performance audits. Collaborating with the Customer Engagement and Business Systems teams, the Director will lead efforts to enhance systems, processes, and tools needed to ensure successful service delivery. Creating a collaborative team environment and fostering a strong culture of continuous improvement are essential aspects of this role, with a specific emphasis on modernizing and enhancing the customer experience. Minimum of 7 years of experience in continuous improvement, operations, engineering, project management, quality assurance, or related fields with at least 3 years in a supervisory/management role. A bachelor’s degree in business administration, operations, engineering, industrial engineering, or related field preferred. Previous successful management experience required. Skilled at developing, motivating, and managing a professional staff. Demonstrated ability to think both strategically and tactically. Leads and delivers service in a manner that instills confidence and credibility in leaders, peers, and team. Proven experience driving efficiencies and process improvements at the organization level. Experience with systems implementation, upgrades, etc. strongly preferred. Adaptable and comfortable in an environment of ongoing change and evolution Experience in a benefits administration environment and knowledge of employee benefits a plus Role: Provide effective leadership and strategic direction to a team devoted to ensuring an optimal internal and external customer experience through continuous improvement, data integrity, compliance, system issue resolution and enhancements, and reporting. Manage individual performance of managers with a goal of growing future leaders through continuous professional development, targeted training, and strategically defined goals and accountabilities. Partner with Customer Engagement and Business Systems to evaluate, prioritize, and define requirements for system fixes and enhancements, and to identify and implement a process improvement strategy to drive efficiencies and improve the quality-of-service delivery. Execute strategies and provide direction to measure the success of all delivery channels and ensure overall plan operations performance health and integrity. Create an environment that embraces diversity and ensures that all team members feel valued and included. Actively seek out diverse perspectives and experiences while fostering a culture where everyone is equipped to thrive and contribute their best. #J-18808-Ljbffr