Business Office Manager

2 weeks ago

Ionia, United States SKLD Ionia Full time

Job Type

Full-time

Description

Position Summary:

In keeping with our organization's goal of improving the lives of the Residents we serve, the Business Office Manager is responsible for the daily accounting functions of the facility, including financial record keeping, billing, and making financial deposits and withdraws from various accounts. This position administers the Resident trust fund, petty cash account, provides billing and collection services and operates the Resident bank.

Principal Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Manage the patient trust fund in PCC. Provide funds to residents upon request, make deposits from residents and family members, balance the account monthly, and issue quarterly statements to residents.
  • Complete monthly payment of Resident private account changes.
  • Prepare and disburse monthly cash allowances.
  • Creates and distributes monthly billing statements.
  • Assist Residents with the completion of medical assistance applications and verify eligibility. Manage Medicaid applications, renewals, and any issues that may arise. Verifies and delivers appropriate Medicaid letters to the patient or responsible party.
  • Manage and participate in working with the patients and families as it relates to billing questions. Explain insurance coverage and discuss billing questions and problems with residents and responsible parties.
  • Communicate in PCC any changes in resident status as it affects billing. Receive pre-authorizations for treatment as required by Medicaid or other third-party payers.
  • Completes representative payee forms on behalf of Residents who are unable to do so on their own.
  • Coordinate closure related to accounts of deceased Residents (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc.)
  • Establishes, develops, maintains and updates filing system for the Business Office.
  • Reviews weekly account receivables and payables with the Administrator or designee.
  • Responsible for aging/past due account collection and analysis. Develop collection strategies to reduce delinquent accounts.
  • Sends communication letters to all past due accounts monthly. Pursues collection of outstanding balances of private pay or patient pay amounts.
  • Assure that established infection control and standard precaution practices are maintained at all times. Follow established safety precautions when preforming tasks and using equipment and supplies.
  • Maintains the comfort, privacy and dignity of Residents and interacts with them in a manner that displays warmth, respect and promotes a caring environment.
  • Provides quality customer service efficiently to residents, family, co-workers and vendors in a manner that ensures satisfaction.
  • Communicates and interacts effectively and tactfully with Residents, visitors, families, peers and supervisors.
  • Maintains a high level of confidentiality in accordance with HIPAA guidelines at all times and protects confidential information by only providing information on a "need-to-know" basis.
  • Answers and responds to call lights promptly and courteously when working in Guest care areas.
  • Reports all Resident concerns to the appropriate department head.
  • Attend and participate in departmental meetings and in-services as directed. Attends in-service and education programs and attends continuing education required for maintenance of professional certification or licensure (if applicable).
  • Understands Infection Control and follows the Company's Infection Control guidelines, such as hand washing principles, understanding of isolation and standard precautions, maintaining personal hygiene, and complying with OSHA standards in the workplace.
  • Promotes and Protects Resident Rights by assisting Residents to make informed decisions, treating Residents with dignity and respect, protecting Residents' personal belongings, reporting suspected abuse or neglect, avoiding the need for physical restraints in accordance with current professional standards; and supporting independent expression, choice and decision-making consistent with applicable laws and regulations.
  • Perform other tasks as required.
Supervisory Responsibility:

This position has no supervisory responsibilities.

Requirements

Education, Training, and Experience:
  • Bachelor's degree Accounting, Finance or related field preferred, or one to two years related experience and/or training
  • One year of experience in an Accounting role.
Specific skills, knowledge, and abilities:
  • Knowledge and understanding of payer sources (Medicare, Medicaid, private insurance).
  • Communicate effectively and work with the residents and families on insurance billing items skills to be efficient in tasks and effective in communication;
  • Ability to manage and handle deposits for the Corporation;
  • Knowledge and ability to use a personal computer with emphasis on business software such as Microsoft Office;
  • Skill and ability to pursue collection matters with patients, families or agencies.

  • Loan Servicing Call Representative

    1 week ago

    Ionia, United States Independent Bank Corporation Full time

    Job DescriptionJob DescriptionBe Proud. Be You. Be Independent! Are you a customer service professional, with experience in an office environment, looking to take the next step in your career? If so, we need you! At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life...

  • Loan Servicing Call Representative

    1 week ago

    Ionia, United States Independent Bank Full time

    About the Job: As a Loan Servicing Call Representative you will be responsible for supporting the loan servicing departments by completing daily clerical tasks. Your responsibilities may include receiving/making calls to/from internal and external customers, managing incoming and outgoing mail, scanning, researching, and indexing documents, and...

  • Shipping & Receiving Supervisor 3rd shift

    2 weeks ago

    Ionia, United States Ventra Ionia Main, LLC Full time

    Overview Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Shipping Supervisor...

  • Customer Service Coordinator

    3 weeks ago

    Ionia, United States Flex-N-Gate Corporation Full time

    Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position Responsible to...

  • Shipping & Receiving Supervisor 3rd shift

    2 weeks ago

    Ionia, United States Flex-N-Gate Corporation Full time

    Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Shipping...

  • Process Technician

    6 days ago

    Ionia, United States Flex-N-Gate Corporation Full time

    Job DescriptionJob DescriptionOverviewFlex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.ResponsibilitiesOptimizes all...

  • Process Technician

    6 days ago

    Ionia, United States Flex-N-Gate Corporation Full time

    Job DescriptionJob DescriptionOverviewFlex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.ResponsibilitiesOptimizes all...

  • Quality Supervisor Paint Plant

    3 weeks ago

    Ionia, United States Flex-N-Gate Corporation Full time

    Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Quality...

  • Housekeeping / Laundry Aide

    4 days ago

    Ionia, United States Ionia SNF, LLC Full time

    Job DescriptionJob DescriptionDescription:What sets SKLD apart from other Healthcare Organizations?Our SKLD facilities are taking healthcare in a new direction by changing the way post-hospital care is delivered and taking bold steps and implementing revolutionary ideas. We are enhancing patients’ experience while workforce of engaged individuals who share...

  • Housekeeping / Laundry

    3 weeks ago

    Ionia, United States Ionia SNF, LLC Full time

    Job DescriptionJob DescriptionDescription:What sets Illuminate-HC apart from other Healthcare Organizations?Our SKLD facilities are taking healthcare in a new direction by changing the way post-hospital care is delivered and taking bold steps and implementing revolutionary ideas. We are enhancing patients’ experience while workforce of engaged individuals...

  • Process Technician

    2 weeks ago

    Ionia, United States Flex-N-Gate Corporation Full time

    Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Process...

  • Process Technician

    6 days ago

    Ionia, United States Flex-N-Gate Corporation Full time

    Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Process...

  • Customer Service Coordinator

    3 weeks ago

    Ionia, Michigan, United States Ventra Group Full time

    Overview: Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position: Responsible to ensure that...

  • Shipping & Receiving Supervisor 3rd shift

    2 weeks ago

    Ionia, Michigan, United States Ventra Group Full time

    Overview: Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position: The Shipping Supervisor develops...

  • Quality Supervisor Paint Plant

    3 weeks ago

    Ionia, Michigan, United States Ventra Group Full time

    Overview: Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position: The Quality Supervisor has...

  • Process Technician

    3 weeks ago

    Ionia, Michigan, United States Ventra Group Full time

    Overview: Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position: The Process Technician is...

  • Process Technician

    7 days ago

    Ionia, Michigan, United States Ventra Group Full time

    Overview: Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position: The Process Technician is...

  • Supervising & Staff Development Educator

    3 weeks ago

    Ann Arbor, Ionia, or Kalamazoo, United States Michigan State University Extension Full time

    Position OverviewThere are three Extension Educator positions available that will provide leadership to MSU Extension Nutrition and Physical Activity program and paraprofessional staff. Lead efforts related to the recruitment and initial onboarding of new paraprofessional staff and oversee continuing education and development for existing paraprofessional...