Customer Service Representative

4 months ago

Houston, United States Quest Trust Company Full time

**Customer Service Representative**

Front Desk Houston, Texas Minimum Experience **Entry-level** Compensation **$15-20/hr DOE** About Quest Trust Company

What We Offer You:

Our mission is to deliver unparalleled work experience with a culture that values excellence, ambition, teamwork, and a positive atmosphere. We provide you with lots of education and training, and consistent mentorship. We believe in cultivating a philosophy that fosters innovation, integrity, hospitality, and growth. By maintaining that ambitious sense of purpose, it allows us to engage competitively in any market.

* Excellent growth and advancement opportunities

* Health Insurance (available after 60 days of full-time employment)

* 6 Paid Holidays

* 48 hours of personal time each year

* 401(k) plan enrollment after one year of service

* 10 paid vacation days after one year of service

* 15 paid vacation days after five years of service

* Free snacks and drinks for staff

* Quarterly team building activities and much more

What You Will Do:

Customer Service Representatives in our Front Desk department are the first to interact with our customers and clients and provide them with world famous customer service to ensure excellent service standards. Customer Services Representatives respond efficiently to client inquiries, direct calls to the appropriate departments and maintain high customer satisfaction. Customer Service Representatives must be able to work well in a fast-paced environment and possess excellent verbal and written communication skills. Interpersonal and collaboration skills are necessary.

This is an entry-level position with 12 weeks (or less) of customer service skills training. Once you understand our Self-Directed IRAs, our customer service model and fully follow our philosophy, you will be eligible to apply for internal positions.

Four positions available in Houston and Austin office Pay: $15-20/hr DOE

* Exhibit strong customer services skills while managing substantial amounts of inbound and outbound calls

* Answer, screen, and forward incoming phone calls

* Comply with procedures, rules, and regulations

* Maintain a positive, empathetic, and professional attitude toward customers and clients

* Acknowledge and respond promptly to customer and client inquiries

* Resolve customer and client complaints when needed

* Take and relay messages; check voicemails

* Process incoming faxes and emails

* Communicate and coordinate with colleagues as necessary

* Manage and develop client relationships and deliver world famous customer service

* Verify all documentation requirements are met and accurately input data into databases, spreadsheets, or Salesforce

* Participate in and comply with all required firm and regulatory continuing education provided by Quest Trust Company

* Participate in special projects and other tasks as assigned

What You Will Need:

* High School Diploma required

* College Degree preferred

* Professional appearance

* Salesforce platform or comparable CRM preferred

* Time management skills with the ability to organize and prioritize

* Must be able to work well in a team environment

* Willingness to grow and accept new challenges

* Regular and reliable attendance is an essential function of this position

* Excellent customer service

* Must be adaptable

* Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)

* Type minimum 55-60 WPM () (Attach screen shot of results to resume)

Location Houston, Texas Minimum Experience Entry-level Compensation $15-20/hr DOE

  • Customer Service Representative

    1 month ago

    Houston, United States Providence Health & Service Full time

    Description Providence St. Joseph Health is calling a Customer Service Representatives to work remotely within our footprint states: WA, OR, MT, NM and/or TX. This position has multiple openings for both full time and part time positions. The Customer Service Representative contributes to the achievement of service delivery, performance standards, and...

  • Customer Service Representative

    7 days ago

    Houston, Texas, United States Pilot Freight Service Full time

    Job Summary:Pilot Freight Services is seeking a full-time Customer Service Representative to work in our Freight Operations team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.Key Responsibilities:Frequent and accurate communication with customers, freight agents, and...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States AAA Plus Transportation Service Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Smoothie King. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our store.Key...

  • Customer Service Representative

    3 weeks ago

    Houston, United States Houston GS Services Full time $40,000 - $50,000

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...

  • Customer Service Representative

    4 months ago

    Houston, United States Clayton Services Full time

    Clayton Services is searching for Customer Service Representatives to join thriving companies in the Greater Houston area. The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. Customer Service Duties and Responsibilities: Interacts with customers via telephone, email, online chat,...

  • Customer Service Representative

    4 weeks ago

    Houston, United States TransCore Full time

    Under the direction of the Customer Service Supervisor/ Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is responsible to accurately open accounts, explain pol Customer Service Representative, Customer Service, Representative, Retail, CSR

  • Customer Service Representative

    5 days ago

    Houston, United States Clayton Services Full time

    Clayton Services is searching for a Customer Service Representative to join a thriving company in North Houston. The Customer Service Representative will serve as a point of contact for clients, managing inquiries, coordinating services, resolving issues, and ensuring a seamless and satisfactory customer experience.Job Type: Temp-to-HirePay Rate: $15.00 -...

  • Customer Service Representative

    5 days ago

    Houston, United States Clayton Services Full time

    Clayton Services is searching for a Customer Service Representative to join a thriving company in North Houston. The Customer Service Representative will serve as a point of contact for clients, managing inquiries, coordinating services, resolving issues, and ensuring a seamless and satisfactory customer experience.Job Type: Temp-to-HirePay Rate: $15.00 -...

  • Customer Service Representative

    2 weeks ago

    Houston, United States Bray International, Inc. Full time

    Customer Service (Inside Sales) Representative at Bray Controls Position Overview: Are you a driven customer service or inside sales professional looking for an exciting growth opportunity? Bray Controls offers a dynamic environment where you can thr Customer Service Representative, Customer Service, Representative, Controls, Inside Sales, Manufacturing,...

  • Customer Service Representative

    1 month ago

    Houston, United States Ultimate Staffing Full time

    Ultimate Staffing is looking to hire 2-3 customer service representatives on the Northwest side of Houston! Please apply ASAP as this is an IMMEDIATE need and interviews are currently underway! Duties:Document and maintain database with client accou Customer Service Representative, Customer Service, Representative, Staffing, Retail

  • Customer Service Representative

    1 month ago

    Houston, United States Texas Pride Disposal Full time

    Customer Service Representative Job Description The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal...

  • Customer Service Representative

    2 months ago

    Houston, United States The Home Depot Full time

    We're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. To join our Customer Service, Customer Service Representative, Customer Experience, Leadership, Representative, Window

  • Customer Service Representative

    3 months ago

    Houston, United States C&S Wholesale Grocers Inc Full time

    This Customer Service Rep I will serve as the principal link between C&S and its customers. This position is responsible for responding to customer inquiries via telephone, email and Customer CRM Platform sites regarding multiple customer requests i. Customer Service Representative, Customer Service, Representative, Retail, Grocery, Skills

  • Customer Service Representative

    2 weeks ago

    Houston, United States Tad PGS Full time

    Act as customer service interface to internal employees and external customers and perform all service related activities (Sales Orders, RM - As, warranty , center set-up, contracts, and consignment procedures). Provide responsive and reliable custom Customer Service Representative, Customer Service, Representative, Technical Support, Retail, Staffing

  • Customer Service Representative

    6 days ago

    Houston, Texas, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Qonten. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers.Key ResponsibilitiesProvide primary service contact with registered representativesEnter orders, change orders, and...

  • Customer Service Representative

    1 month ago

    Houston, United States iHire Full time

    We are hiring a remote customer service representative to manage customer queries and complaints. You will be responsible for responding to customer inquiries, processing orders, modifications, and escalating complaints across various communication channels. To excel in this role, it's important to remain calm when customers are frustrated and have...

  • Customer Service Representative

    5 days ago

    Houston, Texas, United States U-Haul International, Inc Full time

    Customer Service RepresentativeAt U-Haul International, Inc, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting customers with U-Haul products and services. This includes using smartphone-based U-Scan technology to manage rentals and inventory, moving and...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our customers.Key...

  • Customer Service Representative

    4 months ago

    Houston, United States Texas Pride Disposal Solutions LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative Job DescriptionThe Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along...

  • Customer Service Representative

    4 months ago

    Houston, United States Texas Pride Disposal Solutions LLC Full time

    Customer Service Representative Job Description The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal...