HYBRID - Ops Specialist-CA Income (DM21)

4 weeks ago

Boston, United States TechLink Systems Full time

Job DescriptionJob Description

Job Title:Ops Specialist-CA Income (BOS)
Location: Boston, MA (hybrid)
Contract Duration: 4 months contract to Hire

Ops Specialist-CA Income: is responsible for the global processing, balancing and reconciling of custody positions related to dividend interest payments. Activities include instruction receipt and authentication, entry instruction and verification (dual controls).

  • Collects global clients dividend and interest Income payments
  • Verify information by validating payment advice received from local market against client receivable
  • Attempt resolution of client entitlement issue internally
  • Makes decision to repair or to contact sub-custodian or depository for resolution
  • Escalate issue to manager when necessary
  • Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
  • Generate custody/operations related systems reports in support of daily, weekly and monthly management reporting
  • Repair and resolve discrepancies in a timely and accurate manner keeping client informed
  • Identify trends in payment repair including event level, sub-custody level and or market lever repairs
  • Contribute to Division/ Firm process improvement activities through improvement of STP (straight through processing)
  • Acquire and maintain knowledge of Division goals and business objectives; perform activities that support these goals
  • Acquire understanding of full scope of Division and how specific function impacts the firm
  • Repair and resolve discrepancies that impact client servicing in a timely and accurate manner
  • Assist in activities that support the measurement of Client Service Standards
  • Communicate professionally and constructively to effectively resolve all repairs with client payments in a timely and accurately manner.
  • BA/BS degree or equivalent work experience.
  • Demonstrated PC skills. Ability to identify, escalate and resolve a problem.
  • Ability to communicate professionally through effective verbal and written skills.
  • Ability to manage time efficiently and effectively.
  • Organizational skills and detail-oriented.
  • Ability to multi-task. Ability to work in a team environment.
  • Ability to meet deadlines and work under pressure.
  • Effectively utilize internal systems to support client servicing deliverables
  • Computer literate - MS Suite of products - Excel, PowerPoint, Word Internet knowledge

Company DescriptionOverview

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries.

The companys talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing.

We look forward to our partnership with youCompany DescriptionOverviewTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries. The companys talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing. We look forward to our partnership with you

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