Veterinary Customer Service Representative

4 weeks ago


Garland, United States Country Brook Animal Hospital Full time
Job DescriptionJob DescriptionDescriptionCountry Brook Animal Hospital is now hiring for a full-time customer service representative to join our team at the front desk
Some of the responsibilities you will own in this role:
  • Provide friendly, quality customer care to patients and clients
  • Process invoice payments
  • Answer phones, schedule appointments, and obtain all necessary medical history
  • Determine the status of the patient’s immunizations and tests
  • Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
  • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
  • Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
  • High school diploma
  • Weekend availability as needed
  • Must be able to lift 30-50 pounds

Benefits
  • Paid time off
  • Health, dental, vision and life insurance
  • Paid parental leave
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and career development 



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