H4A Hub Director
4 weeks ago
About us
Hygiene4Allis a hygiene, health & safety hub which champions community harm reduction, health, engagement, advocacy, and connection across the houseless-housed divide. At Hygiene4All our unsheltered attendants have joined forces with housed allies to propose a new response to city-wide hygiene problems, largely caused by broken policies that criminalize and diminish our unsheltered neighbors who have been pushed onto the streets by soaring rents and low wages. H4A’s solution:
provide reliable
access to water, toilets, laundry, first aid, and practices that enhance the welcoming safety, well being, and sense of community of all who visit and participate in our hub
facilitate opportunities
for houseless community members to participate in identifying shared problems and advocating for collaborative solutions that improve enjoyable access to basic hygiene, health, and sense of community
demonstrate and disseminate
the savings and benefits of this program for general public health and well being through rigorous tracking & dissemination of data tracking, stories, and analysis.
Position
The Hub Director is responsible for the scheduling, hiring, training, and payment of coordinators, hub ambassadors and volunteers and for providing interpersonal support. Due to the nature of houselessness and its ties to trauma, the Hub Director leads in a trauma informed manner, putting the relationships and learning of our patron and staff community before efficiency and productivity.
The Hub Director is a critical point person in the hub community. They supervise and mentor all staff. They mentor housed volunteers. They work closely with the Executive Director (who oversees budget, development, and grant writing) in defining training priorities, programming, cross-community organizing efforts and continual improvement of our handbook and protocols. They liaise with our bookkeeping firm to provide accurate payroll information every 2 weeks. Success depends on listening to the needs of others, supporting them, and helping team members devise solutions that prioritize community well being and constructive communication. Emotional intelligence, communication and problem-solving skills; and the ability to receive, give, and make use of constructive feedback, are all critical.
As PIC (Person in Charge) at the Hub 2 nights a week they are available as needed to consult or step in with the Site Coordinator to defuse infrequent moments of friction.
Responsibilities
PIC Person in Charge
(Available for coordinator consults two 6 hour on-site shifts weekly)
As PIC at the Hub 2 nights a week they are available to consult or step in with the Site Coordinator to defuse infrequent moments of friction.
Mentors unsheltered staff and volunteers on hub protocols & practices
Supports hub patrons in accessing hub services and resources
Supports staff and volunteers in maintaining strong team communication and in facilitating a harmonious and welcoming environment for everyone on site, especially for those from LGBTQ+ and BIPOC communities
Communicates with coordinator & team as needed, as well as documenting incidents and patron/staff needs as they come up
Team Meetings
( 4-5 hours per week)
Twice monthly Coordinator meeting held on Wednesdays from 10am-Noon.
2-3 weekly 1 hour virtual supervision meetings with Coordinator or Site Staff.
Monthly All Staff Meetings on the first Monday of the month from 5-7pm, location variable. ** On the weeks when we have an All Staff meeting, we do not have virtual supervision meetings.
General
Support staff and volunteers in maintaining strong team communication and in facilitating a harmonious and welcoming environment for everyone on site, especially those from LGBTQ+ and BIPOC communities
Skills & Qualities
Competence and experience in working in cross-cultural contexts a must.
Graduate degree in Social Work, Counseling, or Psychology (or Sociology/Anthropology), or community organizing background is desired.
Deep familiarity with practices of disrupting racist, sexist, ableist; and anti LGBTQ+ harm.
Experience in de-escalation and ability to effectively handle crises.
Experience with and a passion for working with the unsheltered community.
Experience in collaborative leadership positions.
Experience in community or social movement building.
High emotional intelligence, self-awareness, and reflexivity.
Ability to provide, receive, and make use of constructive feedback.
Flexibility in effectively managing challenging situations in a trauma informed manner.
Bilingual English/ Spanish ideal but not required
Deep ties to the LGBTQ+, latinx, Black, or Indigenous communities highly desired
Able to pick up 25 lbs
Job Type: Full-time
Pay: From $35.00 per hour
Expected hours: 38 – 40 per week
Benefits:
Paid time off
Schedule:
8 hour shift
Work Location: In person
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