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Retail Sales Specialist

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Grand Rapids, United States Tommy Car Wash Systems Full time

Retail Sales Specialist - KentwoodJoin our highly successful team at Tommy's Express Car Wash If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's ExpressWhat can Tommy's offer you?Competitive base pay and annual bonusFull insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance401k match and complimentary financial planning services with Merrill LynchPaid time off and paid holidaysOpportunity for continued education and tuition assistanceValuable learning and development programSignificant ability to grow internally for motivated and strong performing team membersFun, energetic, family-oriented work culture with an emphasis on team member moraleNationwide presencePosition Responsibilities:Coach and mentor team to improve sales and membership sign-upsCoordinate and participate in local marketing campaignsAssist guest with App and membership sign-upsHost customer appreciation eventsPromote social media following and customer reviewsPartner with local businesses to market Tommy's Provide quick and friendly customer service to our guests within the car washExceed overall guest expectations on experienceCreate and retain new customer relations, including sales of monthly wash packagesLearn and operate all aspects of POS and LPR systems to operate car wash equipment Help maintain wash equipment and perform routine care as neededOversee all property aesthetics Maintain cleanliness of interior and exterior of car wash and groundsMonitor the wash quality of the vehicleExemplify and uphold the WE OWN IT culture Other duties as assigned; duties and responsibilities may change at any time with or without notice.Position Qualifications & Candidate Attributes:Must be willing to work hard, build relationships and love people Set an example to all Team Members of working hard and doing your best Try your best every day and come to work with a winning attitude.Supervisory ResponsibilityThis position has no direct supervisory responsibilities. Position Type/Expected Hours of WorkThis position is may be part or full-time. On average, part-time team members will work 16-24 hours a week, while full-time team members will work 30-40 hours per week. This position requires weekend work shifts.Work EnvironmentThis job operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work.Physical DemandsThe physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.While performing the duties of this job, the team member must be able to: Able to work in a fast pace environment Able to move about inside the office to access file cabinets and office machinery, etc.Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange informationAble to move equipment weighing up to 30 pounds.Able to work and commute in all weather conditionsAble to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers. TravelTravel may be required for sales and marketing opportunities.Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Therefore, other duties may be assigned by your manager. Duties, responsibilities, and activities may change at any time with or without notice.Company Overview:Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.