Special Events Intern

3 weeks ago

Bloomington, United States Oliver Winery Full time

Job Type

Temporary

Description

POSITION SUMMARY:

The Special Events Intern is responsible for assisting the events and hospitality team in the promotion and execution of both onsite and offsite special events.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

•Serves as initial point of contact for all special event inquiries.

•Responds to phone calls and emails within 24 hours and offers sensational service when presenting event options.

•Updates company calendar daily and communicates upcoming events to employees.

•Assists with setup and execution of day group tours and private evening events.

•Assists with the promotion and execution of our festivals and events.

•Prepares supplies for offsite events.

•Travels to offsite events throughout the state to assist with execution of event.

•Greets customers, runs the register and pours tastes of wine for our customers during onsite events.

•Attends all staff meetings relating to special events.

•Keeps marketing database up to date with customers' information.

•Follows up after an event with customers by sending thank you and evaluation emails.

•Keeps musician database up to date with musicians' information.

•Assists with research projects to increase event success and profitability.

•Assists with the management of our Creekbend Farmhouse.

•Additional duties, as assigned by the Management.

Requirements

QUALIFICATIONS/REQUIREMENTS:

  • Pursuing a degree in Event, Hospitality, and Tourism or a related field.
  • Events related experience.
  • Excellent written, verbal and interpersonal relations skills.
  • Proficiency in Microsoft Office Suite- Word, Excel, PowerPoint.
  • Excellent organizational and interpersonal skills.
  • Public speaking and customer service experience.
  • Embody a professional demeanor and situational awareness.
  • Due to the nature of our business, must be over 21 years of age.
SUCCESS FACTORS/JOB COMPETENCIES:
  • Performs quality work efficiently with minimal supervision.
  • Participates in team-oriented problem solving.
  • Responsive and flexible with last minute requests.
  • Possesses a high attention to detail.
  • Accepts direction and constructive criticism from others.
  • Interacts well with fellow employees and winery managers, as well as customers and vendors.
  • Exhibits interest and appreciation for wine.
  • Takes ownership of responsibilities, including meeting deadlines for reports & filings.
  • Demonstrates willingness to communicate in a persuasive and constructive manner that leads to positive change.
Members of our Hospitality team also possess the ability to:
  • Actively, passionately seek out knowledge of wine and the Oliver wine portfolio.
  • Provide the highest level of service to customers, vendors, and fellow employees.
  • Engage and build strong relationships through active listening and clear, thoughtful communication and teamwork.
  • Be flexible and responsive in a fast-paced customer-focused environment.
In addition, all successful winery employees are able to:
  • Use your attitude and effort to contribute to a positive work environment.
  • Be thoughtfully engaged and do your best work. Every day.
  • Model the winery values: Respect People, Expect Quality, Think Differently, Get Stuff Done.

TYPICAL SCHEDULE:

This is a temporary position. Anticipated schedule is approximately 40 hours per week, with various shifts Sunday-Saturday depending on events. Schedule will vary and will include evenings and weekends.

PAY:

Special Events Interns are paid at a rate of $3500 per internship. Internship is based on a 40-hour work week for 14 weeks.

FLSA Classification:

Seasonal, exempt (stipend salary- see pay).

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