Director of Operations

3 weeks ago

Dallas, United States Leap Brands Full time
Position Overview: As the Director of Operations, you will play a pivotal role in ensuring the efficient and effective functioning of our healthcare facilities. Reporting to the Chief Operating Officer (COO), you will be responsible for overseeing a range of operational functions, optimizing processes, and fostering a culture of continuous improvement. This position offers a unique opportunity to make a meaningful impact on healthcare delivery and patient outcomes.

Key Responsibilities:
  1. Operational Leadership:
    • Provide strategic direction and leadership to the operational teams, including but not limited to, facilities management, supply chain, and logistics.
    • Collaborate with department heads to ensure alignment of operational goals with overall organizational objectives.
    • Implement best practices to enhance operational efficiency, quality, and safety.
  2. Process Optimization:
    • Analyze current operational processes and identify areas for improvement.
    • Develop and implement streamlined workflows and standardized procedures to enhance productivity.
    • Monitor and measure key performance indicators (KPIs) to track process improvements.
  3. Resource Management:
    • Manage and allocate resources efficiently, including staffing, equipment, and facilities.
    • Oversee budget planning and control operational expenses.
    • Ensure compliance with regulatory requirements and quality standards.
  4. Quality Assurance:
    • Establish and maintain quality assurance programs to enhance patient care and safety.
    • Lead efforts to achieve and maintain accreditation and compliance with relevant healthcare standards.
    • Implement continuous quality improvement initiatives.
  5. Emergency Preparedness:
    • Develop and maintain emergency preparedness plans to ensure the safety and well-being of patients and staff.
    • Coordinate responses to emergencies and unforeseen events.
  6. Vendor and Supplier Relationships:
    • Manage relationships with vendors and suppliers to optimize service and cost-effectiveness.
    • Negotiate contracts and agreements to secure favorable terms.
  7. Team Development:
    • Recruit, train, and mentor operational staff, promoting a culture of growth and development.
    • Foster a collaborative and results-driven team environment.

Qualifications:
  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred).
  • 7+ years of progressive experience in healthcare operations management.
  • Strong knowledge of healthcare regulations, compliance, and quality improvement.
  • Proven ability to lead and manage cross-functional teams.
  • Excellent problem-solving and decision-making skills.
  • Exceptional communication and interpersonal skills.
  • Familiarity with healthcare technology and systems.

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