IT FIELD TECH
3 months ago
IT FIELD TECH (Augusta /Aiken Area)
This job covers planning and delivery of customer support services including installation, consultation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer reported incidents; planning and analysis of work processes; researching and reporting trends and patterns of problems; developing training materials and performing information system training sessions; installing, troubleshooting, and maintaining hardware and software; performing backup and recovery operations; consulting with users to identify needs and requirements; conducting feasibility studies and trade-off analyses.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Process provisioning/de-provisioning and transfer requests in a timely and complete manner, including Active Directory, email, network storage accounts and other system/software access and memberships
- Provisioning laptops, desktops, desk phones, tablets/cell phones for all new users
- Keep Laptop/Desktop image up to date with latest software versions
- Process urgent deactivation or reactivation security requests from Human Resource departments
- Modify accounts when required, including update of asset inventory, which will become the authoritative source for information related to a user (hardware and software)
- Documenting support-related processes and procedures (SOP)
- Work with end users to evaluate and solve technical problems using all tools provided, including remote access tools, VPN, and RMM solutions
- Provide knowledge- based article information to be documented when processes/fixes can be made available to end users, but also to other support teams who may be able to resolve the ticket first
- Primary escalation point technology issues that are unable to be resolved by Tier-1 and Tier-2 support staff, work directly with system engineer to diagnose higher level issues and future systems
- Help provide quarterly reports to review authorized access within an environment and take corrective action when necessary
- Manage ticket queue to meet SLAs and provide clear, concise notes on all tickets for all internal tickets, systems alerts from Systems Engineering team
- Analyze and determine the applicability of electronic data processing data, to draw conclusions and make appropriate recommendations
- Determine proper format for assembling items of information in accordance with established procedures
- Ability to adjust to changing situations to meet emergencies or changing program or production requirements
- Must have in-depth knowledge and hands-on experience (3-5 years) in user account management or IT in a fast-paced enterprise environment using the following technical tools: Active Directory Management Tool and or Office365 Administrative Center
- A+, NET+ certification is a plus
- Strong hands-on experience, extensive knowledge of Windows 10, hardware / software, and Microsoft Office 365 functionality
- Hands on experience and knowledge with IT service management ticketing systems
- Excellent customer skills are a must as well as strong aptitude to learn and adapt to new technologies
- Strong attention to detail
- Excellent verbal, interpersonal and written communication, and documentation skills
- Must be able to interact with customers professionally and diagnose problems to lead customers through the necessary steps to correct their issues
- Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality
- High attention to detail with the ability to manage multiple priorities
- Ability to follow and give oral and written instructions in a precise, understandable manner
- Associate degree or bachelor's degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience
Required:
- Post-secondary education in Computer Science, Information Technology, Information Systems, Business Administration, or equivalent job experience
- Minimum 3-4 years of experience working with IT leadership to complete projects
- A+ certification desirable
- Strong analytical skills
- Proven ability to maintain good working relationships with stakeholders including senior leaders
- Experience with Radiant Point of Sale System or retail/convenience store experience
- Strong verbal and written communication skills
- Experience dealing with multiple priorities and deadlines / proven ability to meet hard deadlines
- As needed
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 55 pounds at times
The Parker Companies is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
-
Quality Assurance Specialist
7 days ago
Port Allen, Louisiana, United States Kellton Tech Full timeJob SummaryWe are seeking a highly skilled Quality Technician to join our team at Kellton Tech. The successful candidate will be responsible for ensuring the quality of our products and processes, and will work closely with our manufacturing and laboratory teams to achieve this goal.Key ResponsibilitiesPerform area clearances and in-process inspections to...
-
Senior Geotechnical Engineer
1 week ago
Port Saint Lucie, Florida, United States Tetra Tech Full timeSenior Geotechnical Engineer OpportunityArdaman & Associates, Inc., a leading geotechnical engineering and materials testing consulting firm, is seeking a highly skilled Senior Geotechnical Engineer to join our team in Port St. Lucie, Florida.This exciting opportunity will involve working on a diverse range of geotechnical engineering, construction materials...
-
Tech Services Specialist
1 month ago
Port Arthur, United States McDermott International, Ltd Full timeJob DescriptionCompany OverviewPeople power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us.Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...
-
Senior Geotechnical Engineer
4 weeks ago
Port St Lucie, United States Tetra Tech Full timeArdaman & Associates, Inc. is one of the largest geotechnical engineering and materials testing consulting firms in the Southeastern U.S. Over our history, we have worked on more than 150,000 projects throughout the Southeast, the U.S., and worldwide. This vast list of project experience includes services for virtually every type of public and private client...
-
ARRT MRI Tech
2 weeks ago
Port Chester, United States MLee Healthcare Staffing and Recruiting, Inc Full timeARRT(R)(MR) Certified MRI Technologist Multiple Day Schedules Available | 3x12s & 4x10s **Sign-on Bonus Up to $6,000**MLR is seeking a dedicated and compassionate MRI Technologist to join our client's MRI team. This role offers a collaborative healthcare environment with flexible scheduling and exceptional benefits. If you are passionate about patient care...
-
MRI Tech
2 weeks ago
Port Orchard, Washington, United States Medical Talent Full timeMedical Talent's Travel MRI Tech Job OpportunityWe are seeking an experienced MRI Tech to join our team for a travel allied position in Port Orchard, WA.Job Details:Shift: 4x10 hr daysDuration: 13 weeksPay: $2486 / WeekAbout Medical Talent:Medical Talent is a distinguished company that prides itself on being Women-owned, Veteran-founded, and Joint Commission...
-
Temporary Dental Sterilization Tech Trainee
3 weeks ago
Port Townsend, United States Jefferson Healthcare Full timeSterilization Tech TraineeDental Clinic Announcement #273755 Are you looking for a fulfilling career that allows you to make a positive impact on people's lives? Our Dental Clinic is looking for a Temporary Dental Sterilization Tech Trainee to join our Team! As an entry-level dental professional, you will receive hands-on training and have the opportunity to...
-
K507 General Transp Tech I or II
3 weeks ago
Port Lavaca, United States Texas Department of Transportation Full time::: {#descriptionExt-container bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block...
-
Radiology Tech
3 weeks ago
Port Charlotte, United States Bayfront Health Port Charlotte Full timeRadiology Tech - Interventional Radiology (I.R.)Schedule: Mon-Fri 8A-4:30P w/call$10,000 FOR STUDENT LOAN REPAYMENTSShorePoint Health Port Charlotte continues to provide quality, compassionate healthcare to residents of Charlotte County and surrounding areas. ShorePoint Port Charlotte is a 254-bed full-service facility with a care team comprised of roughly...
-
Hospital Housekeeper
3 months ago
Port Charlotte, United States HHS Full time** Hospital Housekeeper / Floor Tech - Port Charlotte, FL - 275** **Job Category****:** Environmental Services Housekeeping Mgmt **Requisition Number****:** HOSPI05164 Showing 1 location **Job Details** **Description** **HHS is seeking Housekeepers and Floor Techs! Full-time and part-time positions available.** Day/Evening/Night shifts available. Must be...
-
Systems Engineer
2 days ago
Port Arthur, United States Allied IT Systems Full timeCompany Description Allied IT Systems, located in Port Arthur, TX, specializes in cybersecurity as a service and managed IT services. They offer various technology-related services to create long-lasting and professional client relationships. The company's goal is to ensure that all clients, regardless of size, have peace of mind and a worry-free experience...
-
Hospital Housekeeper
4 months ago
Port Charlotte, United States HHS Full time** Hospital Housekeeper / Floor Tech - Port Charlotte, FL - 275** **Job Category****:** Environmental Services Housekeeping Mgmt **Requisition Number****:** HOSPI05483 Showing 1 location **Job Details** **Description** **HHS is seeking Housekeepers and Floor Techs! Full-time and part-time positions available.** Day/Evening/Night shifts available. Must be...
-
Technical Support Specialist
4 weeks ago
New Port Richey, Florida, United States IT Resources Full timeContract Type: Long-termWork Schedule: Monday to Friday, 6 AM - 3 PMWork Environment: On-siteCompensation: $18 - $19 per hourQualifications: Technical certifications such as CompTIA A+ or an Associate's degree in Computer ScienceExperience Requirements:Possession of IT certifications or relevant degree, or actively pursuing a degree in Computer...
-
Technical Support Specialist
4 weeks ago
New Port Richey, Florida, United States IT Resources Full timeContract Duration: Long termWork Schedule: Monday to Friday, 6 AM - 3 PMWork Environment: 100% On-SiteCompensation: $18 - $19 per hourRequired Education: Technical certifications such as CompTIA A+ or an Associate's degree in Computer ScienceQualifications:Possession of IT certifications or actively pursuing a degree in Computer ScienceDemonstrated stability...
-
Technical Support Specialist
4 weeks ago
New Port Richey, Florida, United States IT Resources Full timeContract Duration: Long termWork Schedule: Monday to Friday, 6 AM to 3 PMWork Environment: New Port Richey, FL - 100% On-SiteCompensation: $18-$19 per hourRequired Education: Technical certifications such as CompTIA A+ or an Associate's degree in Computer ScienceExperience Requirements:Possession of relevant IT certifications or a degree, or actively...
-
Technical Support Specialist
1 month ago
New Port Richey, Florida, United States IT Resources Full timeContract Type: Long-termWork Schedule: Monday to Friday, 6 AM - 3 PMWork Environment: On-site in New Port Richey, FLCompensation: $18 - $19 per hourRequired Education: Technical certifications such as CompTIA A+ or an Associate's degree in Computer ScienceExperience Requirements:Possession of IT certifications or actively pursuing a degree in Computer...
-
Technical Support Specialist
4 weeks ago
New Port Richey, Florida, United States IT Resources Full timeContract Duration: Long termWork Schedule: Monday to Friday, 6 AM - 3 PMJob Location: New Port Richey, FL - On-site requiredCompensation: $18 - $19 per hourRequired Education: Technical certifications such as CompTIA A+ or an Associate's degree in Computer ScienceExperience Requirements:Possession of IT certifications or a degree, or actively pursuing a...
-
Technical Support Specialist
1 month ago
New Port Richey, Florida, United States IT Resources Full timeContract Duration: Long termWork Schedule: Monday to Friday, 6 AM to 3 PMWork Environment: New Port Richey, FL - 100% On-SiteCompensation: $18-$19 per hourRequired Education: Technical certifications such as CompTIA A+ or an Associate's degree in Computer ScienceExperience Requirements:Possession of IT certifications and/or a degree, or actively pursuing a...
-
Biomed Service Specialist – Field Technician
1 month ago
North Port, United States TRC Total Renal Care Inc Full time14942 Tamiami Trail, North Port, Florida, 34286, United States of America As a Biomedical Services Specialist at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. This will cover our Northport, FL areas (on call pay and mileage reimbursement offered) DaVita has an...
-
Biomed Service Specialist – Field Technician
4 weeks ago
North Port, United States RSE Renal Treatment Centers - Southeast, LP Full time816 Pinebrook Road, Venice, Florida, 34292, United States of America As a Biomedical Services Specialist at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. This will cover our Northport, FL areas (on call pay and mileage reimbursement offered) DaVita has an open...