Entry Level Customer Service Assistant

3 days ago


Detroit, United States Seronda Network Full time
Entry Level Customer Service Assistant at Seronda Network

Are you ready to take your career to the next level? At Seronda Network, we seek passionate and innovative individuals to join our dynamic team.

Location: Detroit, MI
Job Type: Full-time (38-40 hours per week)
Salary: $750 to $950 per week

Job Description:

As an Entry Level Customer Service Assistant at Seronda Network, you will play a key role in ensuring our customers receive exceptional service. You will assist with various customer service tasks, including responding to inquiries, managing customer accounts, and providing support to our team. This is an excellent opportunity to develop your skills in a supportive and fast-paced environment.

Responsibilities:
  • Assist in handling customer inquiries via phone, email, and in-person.
  • Support the customer service team with day-to-day tasks and account management.
  • Provide accurate information to customers and help resolve their issues.
  • Maintain and update customer records in our database.
  • Assist with processing orders, returns, and exchanges.
  • Collaborate with team members to improve customer service processes.
Qualifications:
  • High school diploma or equivalent.
  • Strong communication skills, both written and verbal.
  • Basic computer skills and familiarity with Microsoft Office.
  • Positive attitude and a strong desire to learn.
  • Ability to work well in a team environment.
  • Excellent problem-solving and organizational skills.
Benefits:
  • Competitive weekly salary
  • Health and dental insurance
  • Paid time off and holidays
  • Opportunities for career advancement
  • Supportive and collaborative work culture

Join Seronda Network and start your journey in customer service with a company that values your growth

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