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Performance Engineer- CRM

4 months ago

Chevy Chase, United States GEICO Full time
GEICO's Customer Relationship Management (CRM) team is looking for a highly motivated Salesforce Performance Engineer to join the team to help develop and support Marketing, Sales, and Financial Service Cloud applications in a fast paced and high energy Agile development environment. As a Salesforce Performance engineer, you will work in a highly collaborative environment interfacing with Salesforce developers, Scrum masters and Architects to help test and deliver critical Salesforce solutions for GEICO. Specifically, drive CRM automation framework and tool development in support of CRM Workstream testing strategy as well as create, maintain, execute automated testing solutions.

Required Qualifications:
  • 5+ years of strong performance testing experience
  • Should have good experience into performance test frameworks design and development
  • Understanding of Object-Oriented Design
  • Should be able to handle work with deployments teams and resolve any level issues for the system.
  • In addition to EPT, use browser developer tools to test network throttling, and use automation tools such as Selenium to test page flow performance.
  • Write persona-based load generation scripts using tools such as LoadRunner or JMeter is a must.
  • Experience with Identity Governance / Identity Management tools.
  • Agile Scrum based experience
  • Experience working on SOASTA Digital Performance Management platform
  • Experience with workload models, analytics, server side and client side performance metrics measures and analysis.
  • Solid understanding of test process: requirement analysis, test scenario design, test case creation, test scripting and status reporting to stakeholders for testing services
  • Atlassian tools knowledge - JIRA, Confluence
  • Strong with communication (verbal and written)
  • Experience working with Jenkins to build CI/CD pipeline
Preferred Qualifications:
  • Certifications in any testing tools and methodologies
  • BS/ MS in Computer Science or equivalent
Responsibilities:
  • The Professional-System Engineer (Salesforce) position is responsible for the performance of any/all functions involved in the quality assurance and test execution for the Salesforce application
  • Using testing techniques, design, develop, analyze test plans and strategies, write, and execute test cases, and troubleshoot defects for applications
  • Determine integrated testing solutions that include cross dependencies between organizations and programs, develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability, and security needs
  • Responsibilities may include IST/UAT, E2E testing which encompasses the entire Salesforce customer experience testing
  • This position is required to provide software engineering services which includes quality control, and production support testing, and liaison to the key stakeholders
  • This is a technical position providing solutions for one or more software engineering disciplines and works closely with development, product management, project management, adopt the right technologies and platforms to meet the overall technology vision, roadmap and strategy established by Technology Development
  • Adopts consistent standards, tools, and best practices across the team with the overall goal of improving application reliability
  • Support the development of creative options and alternate testing/release strategies for meeting aggressive goals in terms of time to market in a very fast paced and dynamic environment
  • Develops, Implements, and Manages process to ensure that products meet required specifications for quality, function, and reliability prior to delivery
  • Partners with CRM developers & Architects for Intake Release planning & Assignment
  • Manages risks and issue resolution to drive efficient and quality results. Monitoring Test Design & Execution.
  • Deliver regular reports that provide qualitative and quantitative descriptions of business performance
  • Understand Automation Script/Framework and Execute Automation Scripts based on Test planning
  • Develop and maintain Automation Test cases with the help of Automation/Test Architect
  • Support team members, and help streamline work processes to improve efficiency and consistency
GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures


*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.