Customer Experience Associate

4 weeks ago

Malibu, United States KITH Full time
ABOUT THE ROLE

Location: Malibu Store

Status: Part-Time

Compensation: $18.00-19.00/hr + Commission(s)

Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all customers and clients. The Customer Experience Associate wears multiple hats and is the ultimate team player. Whether it is greeting customers, being an efficient cashier, or supporting the operations & visuals teams, they are ready to support the business' needs across all departments. Working under the direction of the Manager on duty, the Customer Experience Associate adjusts and adapts quickly as the needs of the business change. Through effective communication, they are ready to contribute to the customer's experience from beginning to end.

RESPONSIBILITIES

Primary Responsibilities:
  • Communicate with the Management team for overall responsibilities and directions on projects and tasks.
  • Greet, assist, and provide best-in-class customer service to all Kith customers.
  • Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
  • Under the direction of the Management team, efficiently complete cashier responsibilities including but not limited to, cash handling, processing returns and Mobile POS transactions.
  • Provide friendly, professional, and accurate service at the registers.
  • Partner with Management team to execute action plans in the most efficient way possible.
  • Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
  • Efficiently complete assigned tasks and responsibilities during each shift, that can be scheduled before, during and after the store's hours of operations.
  • Assist in completion and accuracy of any/all operational tasks, as business needs.
  • Support sales floor replenishment, stockroom organization and the upkeep of visual standards, before, after and during the store's hours of operations.
  • Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met.
  • Properly communicate sell through, to ensure product availability.
  • Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
  • Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
Special Projects/Tasks:
  • Aid during any Visual initiatives, as needed.
  • Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management task(s) as required by the business.
REQUIREMENTS

Experience:
  • 1+ year(s) experience in a retail sales position.
  • 1+ year(s) in customer service roles, preferred but not required.
  • 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.
Skills/Abilities:
  • Standing and walking for prolonged periods of time.
  • Lifting or moving up to 30 pounds.
  • Bending, twisting, reaching, and climbing ladders/step stools and other physical tasks related to standard retail operations.
  • Efficient time management skills
  • Ability to multi-task and manage multiple projects at once
WHO YOU ARE

Professional Characteristics:
  • Strong communicator
  • Team-player
  • Self-starter
  • Adaptive and resourceful
Personal Characteristics:
  • Personable and welcoming
  • Energetic
  • Consistent positive energy


WHO WE ARE

Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents.

Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company's chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand's CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

  • Customer Experience Associate

    2 weeks ago

    Malibu, California, United States KITH Full time

    ABOUT THE ROLE Location: Malibu Store Status: Part-Time Compensation: $ /hr + Commission(s) Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all customers and clients....

  • Sales Associate

    1 month ago

    Malibu, United States Nati Trancas Malibu, Inc Full time

    We are looking for personable and service-oriented part-time and full-time Sales Associates to join our fun-loving and hardworking teams at our Prince Street location in Soho! As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Our team has a passion for fashion, are hard-working, have good...

  • Store Associate

    4 weeks ago

    Malibu, United States The Ranch at the Pier Full time

    Retail Sales Associate **Responsibilities**: - Greet and assist customers in a friendly and professional manner - Provide exceptional customer service by answering questions and resolving concerns - Maintain a clean and organized sales floor - Stock shelves and merchandise products - Operate cash registers and handle financial transactions accurately -...

  • Fashion Sales Associate

    6 days ago

    Malibu, United States Nati Trancas Malibu, Inc Full time

    Job DescriptionJob DescriptionJob SummaryNati Boutique, a rapidly growing boutique retailer, is looking for experienced and service-oriented Sales Associates to join our fun-loving and hardworking teams at both of our Malibu locations; Cross Creek and Trancas.As a Sales Associate, you will assist customers with their shopping needs and ensure a top-notch...

  • Fashion Sales Associate

    1 month ago

    Malibu, United States Nati Trancas Malibu, Inc Full time

    Job DescriptionJob DescriptionJob SummaryNati Boutique, a rapidly growing boutique retailer, is looking for experienced and service-oriented Sales Associates to join our fun-loving and hardworking teams at both of our Malibu locations; Cross Creek and Trancas.As a Sales Associate, you will assist customers with their shopping needs and ensure a top-notch...

  • Parttime Sales Associate

    3 weeks ago

    Malibu, United States REDONE Full time

    ICONIC. RESPONSIBLE. INDIVIDUAL. More than a denim company, RE/DONE is a brand with a mission - a mission to restore individuality to the luxury fashion space, to keep heritage brands relevant, and create sustainable, mindful fashion. We are looking for a Sales Associate to join our Malibu team. **Please note you must currently be located within commuting...

  • Parttime Sales Associate

    2 weeks ago

    Malibu, United States REDONE Full time

    ICONIC. RESPONSIBLE. INDIVIDUAL. More than a denim company, RE/DONE is a brand with a mission - a mission to restore individuality to the luxury fashion space, to keep heritage brands relevant, and create sustainable, mindful fashion. We are looking for a Sales Associate to join our Malibu team. **Please note you must currently be located within commuting...

  • Retail Sales Associate

    3 weeks ago

    Malibu, United States Traveler Surf Club Full time

    Traveler Surf Club & Coastal Outpost in Malibu is looking for Sales Associates to join our small team. Please see details below about how to apply. - **Characteristics**:_ We value natural leaders who love working with people, who take initiative, and who are responsible and hardworking. If you have a passion for surfing, retail, and have a great attitude,...

  • Malibu PT Sales Associate

    2 weeks ago

    Malibu, United States Red One Full time

    ICONIC. RESPONSIBLE. INDIVIDUAL. More than a denim company, RE/DONE is a brand with a mission - a mission to restore individuality to the luxury fashion space, to keep heritage brands relevant, and create sustainable, mindful fashion. We are looking for a Sales Associate to join our Malibu team. **Please note you must currently be located within commuting...

  • Counter Associate

    5 days ago

    Malibu, United States KITH Full time

    **ABOUT THE ROLE** **Location**:Malibu Store **Comp**:$17.50/hr + Commission(s) **Status**:Part-Time **Position Summary**:The Kith - Treats Counter Associate is the face of the Kith Treats shop. They are personable, friendly, and focused on delivering a first in class experience to all new and returning Kith-Treats customers. They are passionate about...

  • LD - Retail Store Associate

    3 weeks ago

    Malibu, United States LanceSoft Full time

    POSITION SUMMARY The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. ESSENTIAL FUNCTIONS •Providing differentiated customer service by anticipating customer needs,...

  • Associate (juice & Smoothie Creator) - Point Dume

    4 weeks ago

    Malibu, United States SunLife Organics Full time

    JOB TITLE: Associate REPORTS TO: General Manager & Assistant General Manager JOB TYPE: Part Time, hourly COMPENSATION: $16.9 hourly +TIPS OVERVIEW: An Associate is expected to provide the absolute best customer service on the planet, by producing and serving perfectly made SunLife products in the coolest, most welcoming space with the best possible...

  • Associate (juice & Smoothie Creator) - Cross Creek

    4 weeks ago

    Malibu, United States SunLife Organics Full time

    JOB TITLE: Associate REPORTS TO: General Manager & Assistant General Manager JOB TYPE: Part Time, hourly COMPENSATION: $16.9 hourly +TIPS OVERVIEW: An Associate is expected to provide the absolute best customer service on the planet, by producing and serving perfectly made SunLife products in the coolest, most welcoming space with the best possible...

  • Senior Museum Store Associate, Getty Villa

    4 weeks ago

    Malibu, California, United States The J. Paul Getty Trust Full time

    OverviewThe Senior Museum Store Associate oversees and participates in the daily operations of the Getty Villa Museum store through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.ResponsibilitiesDisplays and models for the store staff premium customer service at...

  • Cashier/customer Service

    3 weeks ago

    Malibu, United States Malibu Sushi by Howdy Full time

    Responsibilities: - Provide excellent customer service by greeting and assisting customers in a friendly and professional manner - Operate cash registers and handle financial transactions accurately - Maintain a clean and organized work area - Answer customer inquiries and resolve any issues or complaints - Assist with inventory management, including...

  • Urban Outfitters Sales Associate

    4 weeks ago

    Malibu, United States Urban Outfitters Full time

    Location This position is located at 3806 Cross Creek Rd, Malibu, California, 90265 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities Brand Experience Acts as a brand representative reflective of the company values Initiates conversation, shares advice...

  • Urban Outfitters Sales Associate

    1 month ago

    Malibu, United States Urban Outfitters Full time

    Location: This position is located at 3806 Cross Creek Rd, Malibu, California, 90265 United States Role Summary: A Sales Associate contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities: Brand Experience Acts as a brand representative reflective of the company values Initiates conversation, shares advice...

  • PT Sales Associate: Frankies Bikinis

    2 weeks ago

    Malibu, United States LEAP Inc Full time

    Our store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Frankies Bikinisstore located in Malibu. We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store. Leap is built upon the mission of helping the hottest...

  • PT Sales Associate: Frankies Bikinis

    6 days ago

    Malibu, United States Leap Full time

    Job DescriptionJob DescriptionOur store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Frankies Bikinis store located in Malibu. We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store. Leap is built upon the mission of...

  • PT Sales Associate: Frankies Bikinis

    3 weeks ago

    Malibu, United States LEAP Inc Full time

    Our store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Frankies Bikinisstore located in Malibu. We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store. Leap is built upon the mission of helping the hottest...