Customer Experience Associate

2 weeks ago

Malibu, California, United States KITH Full time
ABOUT THE ROLE

Location: Malibu Store

Status: Part-Time

Compensation: $ /hr + Commission(s)

Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all customers and clients. The Customer Experience Associate wears multiple hats and is the ultimate team player. Whether it is greeting customers, being an efficient cashier, or supporting the operations & visuals teams, they are ready to support the business' needs across all departments. Working under the direction of the Manager on duty, the Customer Experience Associate adjusts and adapts quickly as the needs of the business change. Through effective communication, they are ready to contribute to the customer's experience from beginning to end.

RESPONSIBILITIES

Primary Responsibilities:
  • Communicate with the Management team for overall responsibilities and directions on projects and tasks.
  • Greet, assist, and provide best-in-class customer service to all Kith customers.
  • Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
  • Under the direction of the Management team, efficiently complete cashier responsibilities including but not limited to, cash handling, processing returns and Mobile POS transactions.
  • Provide friendly, professional, and accurate service at the registers.
  • Partner with Management team to execute action plans in the most efficient way possible.
  • Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
  • Efficiently complete assigned tasks and responsibilities during each shift, that can be scheduled before, during and after the store's hours of operations.
  • Assist in completion and accuracy of any/all operational tasks, as business needs.
  • Support sales floor replenishment, stockroom organization and the upkeep of visual standards, before, after and during the store's hours of operations.
  • Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met.
  • Properly communicate sell through, to ensure product availability.
  • Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
  • Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
Special Projects/Tasks:
  • Aid during any Visual initiatives, as needed.
  • Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management task(s) as required by the business.
REQUIREMENTS

Experience:
  • 1+ year(s) experience in a retail sales position.
  • 1+ year(s) in customer service roles, preferred but not required.
  • 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.
Skills/Abilities:
  • Standing and walking for prolonged periods of time.
  • Lifting or moving up to 30 pounds.
  • Bending, twisting, reaching, and climbing ladders/step stools and other physical tasks related to standard retail operations.
  • Efficient time management skills
  • Ability to multi-task and manage multiple projects at once
WHO YOU ARE

Professional Characteristics:
  • Strong communicator
  • Team-player
  • Self-starter
  • Adaptive and resourceful
Personal Characteristics:
  • Personable and welcoming
  • Energetic
  • Consistent positive energy
WHO WE ARE

Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents.

Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company's chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand's CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

  • Senior Museum Store Associate, Getty Villa

    1 month ago

    Malibu, California, United States The J. Paul Getty Trust Full time

    OverviewThe Senior Museum Store Associate oversees and participates in the daily operations of the Getty Villa Museum store through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.ResponsibilitiesDisplays and models for the store staff premium customer service at...

  • Senior Museum Store Associate, Getty Villa

    4 weeks ago

    Malibu, California, United States The J. Paul Getty Trust Full time

    OverviewThe Senior Museum Store Associate oversees and participates in the daily operations of the Getty Villa Museum store through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.ResponsibilitiesDisplays and models for the store staff premium customer service at...

  • stock associate

    23 hours ago

    Malibu, California, United States JAMES PERSE Full time

    WE ARE CURRENTLY HIRING A FULL TIME STOCK ASSOCIATE FOR OUR MALIBU LOCATION REQUIREMENTSPrior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales.Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand life-style.PAY...

  • bakery/dept leader

    4 weeks ago

    Malibu, California, United States Ralphs Full time

    Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct, support and...

  • barista (full time)

    2 weeks ago

    Malibu, California, United States Compass Group, North America Full time

    Bon Appetit We are hiring immediately for a full time BARISTA position. Location: Bon Appetit/Getty Villa Pacific Coast Highway, Malibu, CA 90265 Note: online applications accepted only. Schedule: Full time schedule. Must be available to work on Friday, Saturday, Sunday and special events; days and hours may vary. More details upon interview. Requirement:...

  • Sr. Equipment Engineer

    1 month ago

    Malibu, California, United States HRL Laboratories Full time

    General Description: The ideal Sr. Equipment Engineering candidate will have a proven track record in troubleshooting, diagnosing, and resolving complex electrical, mechanical, and 1-off tool failures associated with semiconductor manufacturing equipment. The selected candidate will have a strong background in Photolithography equipment (Canon steppers, C&D...

  • Sr. Equipment Engineer

    4 weeks ago

    Malibu, California, United States HRL Laboratories Full time

    General Description: The ideal Sr. Equipment Engineering candidate will have a proven track record in troubleshooting, diagnosing, and resolving complex electrical, mechanical, and 1-off tool failures associated with semiconductor manufacturing equipment. The selected candidate will have a strong background in Photolithography equipment (Canon steppers, C&D...

  • Client Advisor

    2 weeks ago

    Malibu, California, United States KITH Full time

    ABOUT THE ROLE Location: Malibu Store Status: Part-Time & Full-Time Compensation: $18.00- $19.00/hr + Commission(s) Position Summary: The Kith Client Advisor is a very important piece of the client's in-store experience as well as the overall operations of the store. Through best-in-class service, the Client Advisor ensures customers have a consistent,...

  • Field Supervisor Armed Security

    4 weeks ago

    Malibu, California, United States Allied Universal® Full time

    Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage,...

  • Field Supervisor Armed Security

    1 month ago

    Malibu, California, United States Allied Universal® Full time

    Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage,...

  • Wafer Process Technician

    4 weeks ago

    Malibu, California, United States HRL Laboratories Full time

    Based in Southern California with locations in Malibu, Calabasas, Westlake Village and Camarillo; HRL has been on the leading edge of technology, conducting pioneering research and advancing the state of the art. Experienced Technician needed to perform semiconductor wafer processing in a cleanroom laboratory under general supervision. Follow detailed Work...

  • Wafer Process Technician Photolithography

    1 month ago

    Malibu, California, United States HRL Laboratories Full time

    Based in Southern California with locations in Malibu, Calabasas, Westlake Village and Camarillo; HRL has been on the leading edge of technology, conducting pioneering research and advancing the state of the art. Wafer Process Technician Photolithography 1st Shift1st shift position, hours = 5:00AM to 1:30pm, Mon-FriGeneral Description: Experienced...

  • Wafer Process Technician Photolithography

    4 weeks ago

    Malibu, California, United States HRL Laboratories Full time

    Based in Southern California with locations in Malibu, Calabasas, Westlake Village and Camarillo; HRL has been on the leading edge of technology, conducting pioneering research and advancing the state of the art. Wafer Process Technician Photolithography 1st Shift1st shift position, hours = 5:00AM to 1:30pm, Mon-FriGeneral Description: Experienced...

  • Executive Protection Agent

    2 weeks ago

    Malibu, California, United States Edgeworth Security Full time

    New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime,...

  • Sr. LVN

    2 weeks ago

    Malibu, California, United States UCLA Health Full time

    In this role, you will provide direct patient care for a diverse patient population. You will work with clinic management, administration, faculty physicians, fellows, residents, medical students, and other clinical staff to include LVN's and MA's and ancillary personnel in providing total patient care, maintaining high standards of care and recognizing...

  • Team Member

    2 weeks ago

    Malibu, California, United States Whole Foods Market Full time

    Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you'll work in a professional environment, with the highest quality ingredients and have a true work-life balance We are currently hiring for a variety of roles with various schedules. We have Full-Time and Part-Time opportunities, depending on the role and...

  • Maintenance - Day Porter

    2 weeks ago

    Malibu, California, United States Vintage Grocers Full time

    Position Overview In this role, you will be responsible for ensuring the cleanliness and safety of various areas within the store premises, including the indoor seating area, patio, restrooms, and offices. Our Values Strong Dedication Outstanding Customer Service Supportive Team Environment Solid Integrity Key Responsibilities Maintain...

  • Machinist Precision B

    1 month ago

    Malibu, California, United States HRL Laboratories Full time

    General Description:Working directly with internal customers in a prototype manufacturing machine shop environment to process request tickets from start to finish in a timely manner by providing fast turnaround times to our new and existing internal customers. Delivering high quality, high valued machined products and components, including multipart...

  • Machinist Precision B

    4 weeks ago

    Malibu, California, United States HRL Laboratories Full time

    General Description:Working directly with internal customers in a prototype manufacturing machine shop environment to process request tickets from start to finish in a timely manner by providing fast turnaround times to our new and existing internal customers. Delivering high quality, high valued machined products and components, including multipart...

  • General Manager Pepperdine University

    2 weeks ago

    Malibu, California, United States Compass Group, PLC Full time

    We are looking for a General Manager to join our team. As a General Manager, you will have the crucial role of overseeing the account activities and ensuring they align with the budget and exceed client expectations. Your responsibilities will include fostering strong relationships with staff, customers, and the client. Managerial role Overseeing university...