Residential Customer Service Specialist

2 weeks ago

Portland, United States Carson Oil Company Full time

** Residential Customer Service Specialist - Portland**

**Job Category****:** HVAC **Requisition Number****:** RESID01365 Showing 1 location **Job Details**

**Description**

Carson is accepting applications for a Residential Customer Service Specialist to join our Portland team

**ESSENTIAL FUNCTIONS**

* Effectively manage large amounts of incoming customer calls including taking orders and resolving customer inquiries.

* Identify and assess retail and commercial customer needs to resolve issues and achieve high satisfaction levels.

* Managing the administrative processes related to our Service department.

* Use internal systems and resources to resolve customer inquiries.

* Support marketing through research and implementation of requested projects.

* Formulate sales proposals and/or marketing material to be sent to potential customers.

* Follow up on sales, credit processes, and general questions or concerns.

* Maintain and provide exceptional service to our current and potential clients.

* Other duties as assigned by management.

**QUALIFICATIONS**

* High school degree or equivalent.

* Experience in a related company sector.

* Understanding of dispatching and communication with field personnel.

* Positive minded person willing to help where needed.

* Ability to learn client based PDI, Kibitz and other internal systems.

* Superior written and verbal communication skills coupled with highly developed interpersonal skills.

* Good prioritization of tasks and ability to function with frequent interruptions.

* Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes.

**WORK ENVIRONMENT/PHYSICAL REQUIREMENTS**

* Majority of work conducted in office environment.

* May be required to drive in inclement weather.

* Work involves moving boxes and employee must lift, bend, stoop, pick up and move objects up to 25 lbs.

* Work schedule will vary and may include work on evenings, weekends, and holidays due to special events, inclement weather, and other projects related to timely distribution of product and services.

**EMPLOYER NOTES:**

* Employer will conduct a background check, drug screen, and driving record check.

**BENEFITS INCLUDE:** Medical, Dental, Vision, 401K, Aflac, Pre-paid legal, Long Term Disability, Short Term Disability, Life Insurance, Accidental Death & Dismemberment, Employee Assistance Program, Employee Fuel Program, and PTO.

Carson is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

  • Customer Service Specialist

    1 month ago

    Portland, United States Rollins Full time

    ** Customer Service Specialist - Will Train** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023300 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our **Customer Service...

  • Customer Service Representative

    2 days ago

    Portland, Oregon, United States Providence Health & Service Full time

    Customer Service Representative Access at Home Medical Equipment Portland OR The Home Medical Equipment Care Specialist II provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and de Customer Service Representative, Customer Service, Medical Equipment, Technical Support, Representative,...

  • Customer Service Representative

    3 weeks ago

    Portland, United States Providence Health & Service Full time

    Customer Service Representative Access at Home Medical Equipment Portland OR The Home Medical Equipment Care Specialist II provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and de Customer Service Representative, Customer Service, Medical Equipment, Technical Support, Representative,...

  • Residential Support Specialist

    2 days ago

    Portland, Oregon, United States New Narrative Ltd Full time

    Job DetailsJob LocationTigard, ORPosition TypeFull TimeEducation LevelQMHASalary Range$20.50Job ShiftDayJob CategoryNonprofit - Social ServicesDescriptionThis is a day shift position 7AM to 3PM - Sunday through ThursdayDuties include medication administration, meal preparation and engaging with our participants in meaningful activities.This is a 24 hr 7 bed...

  • Associate Customer Service Representative

    3 weeks ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative Access at Providence Home Services Oregon Schedule: M-F, 8:30 am 5:00 pm Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referr Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...

  • Senior Customer Service Representative

    2 weeks ago

    Portland, United States Providence Service Full time

    Description Senior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00am to 5:00pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. The...

  • Associate Customer Service Representative

    2 days ago

    Portland, Oregon, United States Providence Service Full time

    DescriptionAssociate Customer Service Representative- Providence Home Services- OregonSchedule: Full Time/ Days working Monday- FridayThe Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products,...

  • Senior Customer Service Representative

    2 days ago

    Portland, Oregon, United States Providence Service Full time

    DescriptionSenior Customer Service Representative- HME Access- Portland, OregonSchedule: Full Time, Day Shift, M-F (8:00am to 5:00pm)The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. This position ensures that patient account...

  • Customer Service Specialist

    2 days ago

    Portland, Oregon, United States Zions Bancorporation Full time

    Zions Bancorporation Customer Service Specialist - Portland, OR (In Office) Portland , Oregon Apply Now At the Commerce Bank of Oregon in Portland, we believe that delivering exceptional service to our clients is the single most important function we perform in our role as bankers. We are dedicated to enriching professional, nonprofit and business...

  • Patient Service Specialist

    1 day ago

    Portland, Oregon, United States Providence Service Full time

    Providence Patient Service Specialist - Portland Metro Area - Multiple Clinics Portland , Oregon Apply Now The Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Our...

  • Retail Customer Service Specialist

    1 week ago

    Portland, United States Dick's Sporting Goods Full time $16 - $22

    RETAIL CUSTOMER SERVICE SPECIALISTPORTLAND, OREGONAt DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the...

  • Affordable Housing Compliance Specialist

    4 weeks ago

    Portland, United States Commercial and Residential Management Group Full time

    Job Type Full-time Description Do you enjoy completing affordable housing paperwork and have strong attention to detail? Would you be interested in a position that focuses on affordable housing compliance? Commercial and Residential Management Group is looking for a Compliance Specialist to join the compliance team at the Corporate Office. The Compliance...

  • Retail Store Customer Service Specialist

    1 day ago

    Portland, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Store Customer Service Specialist

    4 weeks ago

    Portland, Oregon, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Security Specialist

    4 weeks ago

    Portland, Oregon, United States Security Industry Specialist Full time

    About this position:Department: Retail Location (City/State): Tigard, OREmployment Type: FT & PTAbout us:Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant...

  • Security Specialist

    2 weeks ago

    Portland, Oregon, United States Security Industry Specialist Full time

    About this position:Department: Retail Location (City/State): Tigard, OREmployment Type: FT & PTAbout us:Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant...

  • Store Customer Service Specialist

    4 weeks ago

    Portland, Oregon, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Retail Store Customer Service Specialist

    4 days ago

    Portland, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service

    2 days ago

    Portland, Oregon, United States Advantage Solutions Full time

    Customer Service & Logistics Specialist (Part Time) Portland, OR 97207 Minimum: USD $19.00/Hr. Maximum: USD $19.00/Hr. Customer Service & Logistics Specialist At our Company, we grow People, Brands, and Businesses We are seeking a talented Customer Service & Logistics Specialist to support the brand and logistical managers in various business areas. This...

  • Customer Service and Safety Specialist

    4 weeks ago

    Portland, United States New Seasons Market Full time

    ** Position Description** **Customer Service and Safety Specialist** Location **Slabtown** City **Portland, OR** Starting Pay **$17.85 - $21.25** **Job Brief** This person interacts with all members of the community. The position requires great listening skills and the desire to ensure that all people seen and heard . At times this may mean having difficult...