Food & Beverage Service Ambassador, Alcohol (Catering)

2 days ago


San Antonio, United States SeaWorld Parks & Entertainment Full time

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team

What you get to do:
This role will ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. Wherever you serve, you will:

  • Enthusiastically greet and welcome guests
  • Provide information to guests on food & beverage products being offered
  • Assists with various types of serving styles, from fine dining, to buffet style, as well as picnics
  • Serves alcoholic beverages according to legal and company standards and procedures
  • Make recommendations to fit each guest's needs
  • Support dietary restrictions, allergies and special needs
  • Take orders in a prompt manner and ensure execution of delivery
  • Maintain a clean working environment
  • Work as part of a team to increase productivity and while providing excellent guest service.
  • Aids with catering events from start to finish sometimes resulting in shifts over 8 hours
  • Maintain monies and sales information for audit and balance
  • Operate and follow proper register handling procedures
  • Prepare/carry vending trays
What it takes to succeed:
  • At least 18 years old
  • Must have a minimum of one year food service experience with catering or banquet experience preferred
  • Commitment to exceptional guest service
  • Ability to learn/use point of sale (register) systems
  • Outstanding communication and interpersonal skills
  • Strong organizational and multi-tasking abilities
  • Ability to lift, carry, push and pull up to 50 lbs.
  • Ability to walk and stand extensively
  • Ability to work indoors and outdoors, in a variety of weather conditions
  • Ability to complete all required training, including ServSafe and RCS Responsible Vendor Training
  • Flexibility in working varied shifts
  • Previous register handling experience preferred
  • Food service and/or theme park experience highly desirable
Compensation: $11.00 per hour

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways


EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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