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Customer service representative

2 months ago

Hardeeville, United States Randstad Full time

Are you looking for a part time opportunity with the potential to grow into full time? Explore this amazing opportunity to be a customer service representative and play a crucial role in ensuring the smooth and efficient operation of the company's logistics and distribution.Be the leader for a wide range of tasks related to answering phones, resolving customer conflicts, and maintaining communication with various stakeholders. Here are some essential job responsibilities for this customer service role:

salary: $20 - $21 per hour
shift: First
work hours: 12 PM - 5 PM
education: High School

Responsibilities

  • The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues
  • Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations
  • Answers incoming calls
  • Assists existing commercial and residential customers in resolving issues
  • Provides service quotes for new customers
  • Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information
  • Communicates concise and accurate information
  • Provides customer retention by providing high level customer service and offering alternatives to cancellation request
Skills
  • Office Support
  • Telephone Etiquette
  • Word
  • Data Entry
Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.