Program Analyst Senior
2 weeks ago
Job Description:
Summary:
Yorktown Systems Group is seeking a highly qualified Program Analyst Senior (Business/Data Analyst) to provide professional services and support to the Veteran Health Administration (VHA) Integrated Healthcare Transformation (IHT) with direct support to the Product Effectiveness (PE) Professional Health Business Services. The Veterans Health Administration is America's largest integrated health care system, supported by approximately 300,000 employees providing care at 1,250 health care facilities, including 172 medical centers and 1,069 outpatient sites of care of varying complexity across the continuum, serving 9 million enrolled Veterans each year. VHA facilities are located in all 50 states, Puerto Rico, the U.S Virgin Islands, the Philippines, Guam and American Samoa and serve a diverse population of Veterans.
Specific duties may include, but are not limited to:
Analyze and evaluate healthcare program effectiveness.
Conduct program reviews requiring systematic ways of assessing the quality of current and future VHA programs to determine ways to improve programs.
Shall assist VHA in executing program operations to meet the previously established goals and objectives.
Shall also assist VHA in the identification of program resources and assist in the development of program reports.
Will Draft, manage, and obtain approvals on program charters and addendums.
Provide expertise in data collection, literature searches, industry best practices, scholarly articles, defining data, documenting, and disseminating data at all levels of the organization.
Will work with various departments to extract data, analyze the data, understand database relationships, and build customized reports/dashboards.
Identify opportunities for process improvements, recommend system modifications, and develop action plans.
Create appropriate documentation that allows stakeholders to understand the detailed steps of operational processes and flow of data.
Required Qualifications:
BA/BS Degree.
8+ Total years' experience.
6+ years' experience working on projects within a clinical and/or operational environment with a specific focus on business process modeling, data analysis, and data visualization.
Must have expertise in identifying and documenting salient information, articulating complex content in a simplistic manner both verbally and written.
Must have expertise in creating senior executive level reports and presentations that effectively communicate context/evidence, lessons, actionable recommendations, trends, and predictions using relevant data.
Must have strong facilitation skills.
Experienced with capturing and documenting the impact and value of accomplishments and lessons learned in real time and demonstrate how they align to strategic goals.
Must have expertise in collaborating with business owners, analysts, programmers, engineers, and clinical and administrative end-users to identify the baseline (as-is) and future state (to-be) of technology and process improvement initiatives.
Must have experience in logically organizing data into customized reports and dashboards utilizing technology tools such as excel, access, pyramid etc.
Must have the ability to document and understand clinical and non-clinical workflow to determine where applications, policies and processes are utilized by end users to support their daily activities.
Must have experience identifying, collecting, analyzing, and documenting data to create business process modeling, best practices and return on investment.
Must be experienced and comfortable with interviewing project stakeholders from all levels of an organization to understand strategic, business, operational and/or clinical needs and requirements, as well as how the supporting systems operate and interact.
Must have the ability to develop assessment reports that include detailed findings from a large multi-phased project such as an application assessment, aggregate and trend the data so that it can be used to develop summarized information that can be analyzed and communicated to senior leadership to make strategic decisions.
Must have knowledge of implementing process improvements in a clinical and non-clinical setting utilizing proven concepts such as lean change management, communication management to positively impact end user adoption.
Desired Qualifications:
Shall have proven and extensive experience in a large-scale integrated Health Care System and with substantive programs focused on Veteran's health care and outreach, preferred.
Clearance:
Must possess a favorable NACI Background check and able to obtain a Secret security clearance.
Location:
Washington, DC
Travel:
Some travel may be required
Job Requirements:
Other duties as assigned.
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