Patient Care Technician

4 weeks ago

Tempe, United States Fresenius Medical Care Full time
PURPOSE AND SCOPE:

Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements.

Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies procedures and training and in compliance with regulations set forth by the corporation state and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).

DUTIES / ACTIVITIES:

CUSTOMER SERVICE:
  • Responsible for driving the FMS culture through values and customer service standards.
  • Accountable for outstanding customer service to all external and internal customers.
  • Develops and maintains effective relationships through effective and timely communication.
  • Takes initiative and action to respond resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES

PATIENT CARE:
  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC) Adequacy Monitoring Program (AMP) Urea Kinetic Modeling (UKM) and regarding disease process/access.
  • Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
  • Evaluate vascular access for patency and report any unusual findings to nurse supervisor.
  • Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor.
  • Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
  • Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.
  • Perform administration of Heparin as delegated or as allowed by state law.
  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
  • Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor.
  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
  • Discontinue dialysis treatment according to established procedures
  • Evaluate patient prior to termination of venous access - standing & sitting blood pressure.
  • Obtain Hemostasis and apply appropriate dressings.
  • Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.
  • Perform and record Pre and Post dialysis evaluation weight and vital signs with initial identification.
  • Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.
  • Responsible for ensuring appropriate safety alarms are enabled including Narrow Venous Limits (NVL) 160.
  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and if applicable progress notes.
  • Report any significant information and/or change in patient condition directly to the nurse supervisor.
  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor.
  • Perform and document any intervention for unusual patient status and document patients' response to intervention.
  • Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures provide appropriate intervention as needed document and report any unusual findings to the nurse supervisor.
  • Obtain all prescribed laboratory testing and prepare specimens for collection.
MAINTENANCE/TECHNICAL:
  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
  • Clean and disinfect dialysis machine surface chair equipment and surrounding area between treatments according to facility policy.
  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.
  • Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
  • Initiate Solution Delivery System (SDS) system.
  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
  • Prepare organize and efficiently utilize supplies and equipment to prevent wastage.
CLERICAL & ADMINISTRATIVE:
  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
  • Enters all treatment data into the designated clinical application accurately and in a timely manner.
  • Review treatment sheets for completeness ensure nursing signatures are documented and ensure omitted entries are completed or corrected where appropriate.
  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
  • Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
  • Collect label appropriately prepare and store lab samples according required laboratory specifications.
  • Ensure collection of lab specimens by appropriate lab courier.
OTHER:
  • Perform additional duties as assigned.
ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):

Assisting the HT RN:
  • May assist HT RN on Home Visit as directed
  • Reinforces PD / HHD education under supervision of qualified HT RN
  • Schedules and contacts patients regarding appointments
  • Weigh patient and obtain vital signs
  • Collect treatment records and review for completion. Notify RN of incomplete / missing records.
  • Cleaning and prepping treatment room; prep charts
  • Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
  • Clerical duties as assigned (faxing mailing to physician offices etc.)
  • Obtain home hemo water sampling as directed by the HT RN
  • Set-up of the home hemo machine and PD Cycler.
  • Assist with exit site care when directed by HT RN.
  • Warm dialysate solution when directed by the HT RN
  • Draw dialysate solution for testing as directed by the HT RN
  • Creates and sends patient reminders (supply inventory for order Kt/V collection bringing meds to clinic visit for review)
  • Assembles/breaks down charts/thins charts
  • Maintains logs as directed and applicable
  • Inventory of Home Program
  • Maintains par levels of home department supplies
  • Files home patient packing slips/invoices
  • Inventory for Patients
  • Assists patient with supply management and contacting customer service
PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

Day to day work includes desk and personal computer work and interaction with patients facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional Business Unit and Corporate meetings may be required.

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs. and on an occasional lift basis up to 40 lbs. as high as 5 feet. There is a two-person assist program and material assist devices for the heavier items.

EDUCATION
  • Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline.
  • All appropriate state licensure education and training (if any) required.
EXPERIENCE AND REQUIRED SKILLS
  • Previous patient care experience in a hospital setting or related facility preferred.
  • Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

  • Certified Pharmacy Technician

    3 months ago

    Tempe, United States Patient Care Infusion LLC Full time

    Job DescriptionJob DescriptionDescription:Pharmacy Technician - Home Health CareArizona Home Care is a family-owned pharmacy based in Tempe that provides nuclear, home infusion, and nursing under one roof. We've been in business for thirty years, serving the valley with a patient-first approach to medicine and care. We pride ourselves on our discipline,...

  • Patient Care Technician

    2 weeks ago

    Tempe, Arizona, United States IASIS Healthcare Full time

    Position Title: Patient Care TechnicianJob Overview:As a Patient Care Technician, you will play a crucial role in delivering high-quality care to patients in a telemetry setting. This position involves monitoring patients' cardiac rhythms and ensuring their comfort and safety during their stay.Key Responsibilities:1. Monitor cardiac rhythms through telemetry...

  • Coordinator, Patient Care

    3 weeks ago

    Tempe, United States Birdi, Inc. Full time

    Job DescriptionJob Description Job Title: Patient Care Rep Coordinator Department: Specialty OperationsReports to: Supervisor Specialty Operations Effective Date: January 2024Job Summary:The Patient Care Coordinator works as a member of the Specialty Pharmacy team processing prescription requests in accordance with standards for accuracy, timeliness,...

  • Medical Assistant I

    2 weeks ago

    Tempe, Arizona, United States Mountain Park Health Care Full time

    Job SummaryThis position is responsible for delivering exceptional patient care and experience in accordance with Mountain Park Health Care's guiding principles, HIPAA, and other applicable federal and state laws. The Medical Assistant I position requires a solid foundation of knowledge regarding the functions necessary to be a Medical Assistant.Key...

  • Biomedical Equipment Technician

    4 days ago

    Tempe, Arizona, United States Fresenius Medical Care Holdings, Inc. Full time

    Job SummaryFresenius Medical Care Holdings, Inc. is seeking a highly motivated and detail-oriented Biomedical Equipment Technician to join our team. As a Biomedical Equipment Technician, you will be responsible for the repair and maintenance of medical equipment, ensuring that it is functioning properly and safely for our patients.Key ResponsibilitiesRepair...

  • Patient Care Coordinator

    2 weeks ago

    Tempe, Arizona, United States IASIS Healthcare Full time

    Position OverviewThe role of the Patient Service Specialist is integral to the administration team, focusing on the execution of daily front-end responsibilities to ensure efficient operations within the healthcare practice.Key ResponsibilitiesManage incoming calls, directing them appropriately and taking messages to ensure effective communication.Provide...

  • Patient Financial Advisor

    2 weeks ago

    Tempe, Arizona, United States Steward Health Care Full time

    Position Title: Financial CounselorJob Overview: As a Financial Counselor, you will play a crucial role in the patient admission process, ensuring efficient verification and authorization in accordance with hospital policies. Your expertise will contribute to achieving optimal levels of customer service, regulatory compliance, and financial performance...

  • Janitorial / Floor Technician

    3 months ago

    Tempe, United States SOLID Surface Care, Inc. Full time

    Job Type Full-timeDescriptionJoin SOLID Surface Care where you can become a Craftsman! Position: Floor Technician Location: Tempe, AZJob Type: Full-TimeURGENTLY HIRING! About SOLID Surface Care, Inc.Established in 1996, SOLID® Surface Care is a pioneer in facility care, standing as the largest self-performing facility care company in the US. We're...

  • Optical Manufacturing Technician

    13 hours ago

    Tempe, United States HOYA Vision Care Full time

    Job DescriptionJoin The Hoya Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring an Optical Manufacturing...

  • Pharmacy Technician

    2 months ago

    Tempe, United States Soleo Health Inc Full time

    Job DescriptionJob DescriptionDescription:Soleo Health is seeking a Full-time Pharmacy Technician to support our Tempe, AZ pharmacy. Join us in Simplifying Complex Care!Soleo Health Perks:Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options...

  • Janitorial / Floor Technician

    3 months ago

    Tempe, United States SOLID Surface Care, Inc. Full time

    Job Type Full-time Description Join SOLID Surface Care where you can become a Craftsman! Position: Floor Technician Location: Tempe, AZ Job Type: Full-Time URGENTLY HIRING! About SOLID Surface Care, Inc. Established in 1996, SOLID® Surface Care is a pioneer in facility care, standing as the largest self-performing facility care company in the US. We're...

  • Pet Care Assistant

    12 hours ago

    Tempe, United States Banfield Pet Hospital Full time

    The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team.• Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal...

  • Janitorial / Floor Technician

    3 months ago

    Tempe, United States SOLID Surface Care, Inc. Full time

    Job DescriptionJob DescriptionDescription:Join SOLID Surface Care where you can become a Craftsman!Position: Floor Technician Location: Tempe, AZJob Type: Full-TimeURGENTLY HIRING! About SOLID Surface Care, Inc.Established in 1996, SOLID® Surface Care is a pioneer in facility care, standing as the largest self-performing facility care company in the US....

  • Dental Assistant

    4 days ago

    Tempe, Arizona, United States DESERT ROSE FAMILY DENISTRY LLC Full time

    Job OpportunityWe are seeking a highly skilled and dedicated Dental Assistant to join our team at Desert Rose Family Dentistry LLC. As a key member of our dental team, you will play a vital role in providing exceptional patient care and supporting our dentists in delivering top-notch dental services.ResponsibilitiesAssist dentists and hygienists with patient...

  • Veterinary Care Specialist

    1 week ago

    Tempe, Arizona, United States VCA Full time

    **About VCA University Animal Hospital**We are a leading veterinary facility and boarding facility dedicated to providing top-notch care to our community. Our 6-doctor practice is committed to supporting the growth and development of our Veterinary Technicians.**Benefits of Working with Us****Access to a Large Veterinary Community**: Collaborate with a team...

  • Aquatic Care Technician

    2 weeks ago

    Tempe, Arizona, United States Pool Troopers Full time

    Position OverviewBecome a vital member of the Pool Troopers Team as a Swimming Pool Maintenance Specialist.At Pool Troopers, we are dedicated to providing exceptional swimming pool care, ensuring our clients enjoy clean and safe aquatic environments. Our commitment to excellence drives us to exceed customer expectations and create memorable experiences.We...

  • Veterinary Technician/Assistant- Tempe, AZ

    3 months ago

    Tempe, United States VCA Full time

    VCA University Animal Hospital is a complete small animal veterinary facility and a full-service boarding facility. We offer many important specialty services such as laser surgery, dentistry, endoscopy, laparoscopic surgery, digital x-ray, ultrasound, and EKG. JOIN OUR TEAM! Learn more about our hospital here! Are you looking to be a part of a...

  • Warehouse Technician

    2 weeks ago

    Tempe, United States Triton Supply Full time $14 - $16

    Job DescriptionJob DescriptionWarehouse TechnicianPassionate about warehouse work and looking for long-term career growth? As our Warehouse Technician, you won't just be another cog in the machine. You'll join a work family that offers excellent benefits, provides comprehensive training, and fosters a fun, supportive, clean and safe work environment....

  • Medical Technician

    5 hours ago

    Tempe, United States DispatchHealth Management Full time

    How You'll Make an Impact: The DispatchHealth Medical Technician III (DHMT - III) supports patient care by assisting with physical exams, point of care testing and data gathering. The DHMT III works at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their...

  • Certified Pharmacy Technician

    2 weeks ago

    Tempe, United States Insight Global Full time

    JOB DESCRIPTIONAn employer of Insight Global's is looking for Pharmacy Technicians to sit in the corporate location in Tempe, AZ to support the specialty business. The group will be a part of building out a new team for the healthcare company and have experience in a high-volume call center. The role will receive ~80 inbound calls a day from patients of the...