Patient Care Technician

3 months ago

Tempe, United States Fresenius Medical Care Full time
PURPOSE AND SCOPE:

Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements.

Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies procedures and training and in compliance with regulations set forth by the corporation state and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).

DUTIES / ACTIVITIES:

CUSTOMER SERVICE:
  • Responsible for driving the FMS culture through values and customer service standards.
  • Accountable for outstanding customer service to all external and internal customers.
  • Develops and maintains effective relationships through effective and timely communication.
  • Takes initiative and action to respond resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES

PATIENT CARE:
  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC) Adequacy Monitoring Program (AMP) Urea Kinetic Modeling (UKM) and regarding disease process/access.
  • Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
  • Evaluate vascular access for patency and report any unusual findings to nurse supervisor.
  • Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor.
  • Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
  • Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.
  • Perform administration of Heparin as delegated or as allowed by state law.
  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
  • Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor.
  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
  • Discontinue dialysis treatment according to established procedures
  • Evaluate patient prior to termination of venous access - standing & sitting blood pressure.
  • Obtain Hemostasis and apply appropriate dressings.
  • Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.
  • Perform and record Pre and Post dialysis evaluation weight and vital signs with initial identification.
  • Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.
  • Responsible for ensuring appropriate safety alarms are enabled including Narrow Venous Limits (NVL) 160.
  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and if applicable progress notes.
  • Report any significant information and/or change in patient condition directly to the nurse supervisor.
  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor.
  • Perform and document any intervention for unusual patient status and document patients' response to intervention.
  • Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures provide appropriate intervention as needed document and report any unusual findings to the nurse supervisor.
  • Obtain all prescribed laboratory testing and prepare specimens for collection.
MAINTENANCE/TECHNICAL:
  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
  • Clean and disinfect dialysis machine surface chair equipment and surrounding area between treatments according to facility policy.
  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.
  • Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
  • Initiate Solution Delivery System (SDS) system.
  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
  • Prepare organize and efficiently utilize supplies and equipment to prevent wastage.
CLERICAL & ADMINISTRATIVE:
  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
  • Enters all treatment data into the designated clinical application accurately and in a timely manner.
  • Review treatment sheets for completeness ensure nursing signatures are documented and ensure omitted entries are completed or corrected where appropriate.
  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
  • Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
  • Collect label appropriately prepare and store lab samples according required laboratory specifications.
  • Ensure collection of lab specimens by appropriate lab courier.
OTHER:
  • Perform additional duties as assigned.
ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):

Assisting the HT RN:
  • May assist HT RN on Home Visit as directed
  • Reinforces PD / HHD education under supervision of qualified HT RN
  • Schedules and contacts patients regarding appointments
  • Weigh patient and obtain vital signs
  • Collect treatment records and review for completion. Notify RN of incomplete / missing records.
  • Cleaning and prepping treatment room; prep charts
  • Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
  • Clerical duties as assigned (faxing mailing to physician offices etc.)
  • Obtain home hemo water sampling as directed by the HT RN
  • Set-up of the home hemo machine and PD Cycler.
  • Assist with exit site care when directed by HT RN.
  • Warm dialysate solution when directed by the HT RN
  • Draw dialysate solution for testing as directed by the HT RN
  • Creates and sends patient reminders (supply inventory for order Kt/V collection bringing meds to clinic visit for review)
  • Assembles/breaks down charts/thins charts
  • Maintains logs as directed and applicable
  • Inventory of Home Program
  • Maintains par levels of home department supplies
  • Files home patient packing slips/invoices
  • Inventory for Patients
  • Assists patient with supply management and contacting customer service
PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

Day to day work includes desk and personal computer work and interaction with patients facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional Business Unit and Corporate meetings may be required.

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs. and on an occasional lift basis up to 40 lbs. as high as 5 feet. There is a two-person assist program and material assist devices for the heavier items.

EDUCATION
  • Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline.
  • All appropriate state licensure education and training (if any) required.
EXPERIENCE AND REQUIRED SKILLS
  • Previous patient care experience in a hospital setting or related facility preferred.
  • Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

  • Pharmacy Technician

    4 weeks ago

    Tempe, Arizona, United States OnePoint Patient Care Full time

    Job SummaryOnePoint Patient Care is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in providing high-quality patient care and ensuring the efficient operation of our pharmacy services.Key ResponsibilitiesFill prescription items, packaging medications for dispensing and delivery, meeting accuracy...

  • Pharmacy Technician

    1 month ago

    Tempe, Arizona, United States Patient Care Infusion LLC Full time

    Job DescriptionAt Patient Care Infusion LLC, we are seeking a skilled Pharmacy Technician to join our team in providing exceptional patient care in the comfort of their own homes. As a Pharmacy Technician, you will play a vital role in ensuring the safe and efficient delivery of medications and treatments to our patients.Responsibilities:Data Entry: Process...

  • Pharmacist - Hospice Care Specialist

    4 weeks ago

    Tempe, Arizona, United States OnePoint Patient Care Full time

    Job SummaryAs a Staff Pharmacist at OnePoint Patient Care, you will play a vital role in providing clinical consultative services to patients and therapeutic recommendations to nurses, physicians, and other hospice personnel. You will conduct and evaluate medication profiles/histories, assess compliance, and suggest modifications to optimize medication...

  • Pharmacy Supervisor

    4 weeks ago

    Tempe, Arizona, United States OnePoint Patient Care Full time

    About the Role:We are seeking a highly skilled Pharmacy Operations Manager to join our team at OnePoint Patient Care. As a Pharmacy Operations Manager, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring that our patients receive the highest level of care and service.Key Responsibilities:Participate in orientation,...

  • Patient Care Technician

    2 weeks ago

    Tempe, United States Kroger Full time

    Job DescriptionUnder the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health...

  • Patient Care Technician

    2 weeks ago

    Tempe, United States Kroger Full time

    Job DescriptionUnder the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health...

  • Pharmacy Technician

    4 weeks ago

    Tempe, Arizona, United States BrightSpring Health Services Full time

    About the Role:We are seeking a highly skilled Pharmacy Technician to join our team in providing exceptional hospice pharmacy services. As a Pharmacy Technician - Hospice Care Specialist, you will play a vital role in ensuring the accuracy and efficiency of our pharmacy operations.Key Responsibilities:Fills prescription items, packaging medications for...

  • Patient Care Specialist

    1 week ago

    Tempe, Arizona, United States DaVita Inc. Full time

    About the RoleAt DaVita Inc., we're seeking a skilled and compassionate Patient Care Specialist to join our team. As a key member of our healthcare staff, you'll play a vital role in delivering exceptional patient care in an outpatient dialysis setting.Key Responsibilities:Provide direct patient care, focusing on patient safety, comfort, and...

  • Patient Care Advocate

    2 months ago

    Tempe, United States Centene Corporation Full time

    Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practi Patient Care, Advocate, Patient, Health, Transportation, Social Worker, Healthcare

  • Healthcare Patient Care Specialist

    4 weeks ago

    Tempe, Arizona, United States AZ Max Full time

    We are dedicated to delivering exceptional patient care at AZ Max. Our mission is to provide compassionate and attentive care to each individual.Key Responsibilities:Provide positive and personalized patient careWork collaboratively with the clinical team to ensure seamless patient experiencesParticipate in ongoing training and professional development to...

  • Pharmacy Technician

    4 weeks ago

    Tempe, Arizona, United States Walgreens Full time

    Job Description:We are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our pharmacy department.Key Responsibilities:Assist pharmacists in the preparation and dispensing of...

  • Healthcare Patient Care Coordinator

    4 weeks ago

    Tempe, Arizona, United States AZ Max Full time

    We are seeking a dedicated Patient Care Specialist to join our clinical team at AZ Max. As a key member of our team, you will be responsible for delivering exceptional patient care and ensuring a positive experience for our patients.Responsibilities:Greet patients and their escorts/family members upon arrivalCheck patients in, confirming...

  • Pharmacy Technician

    1 week ago

    Tempe, United States Soleo Health Inc Full time

    Job DescriptionJob DescriptionDescription:Soleo Health is seeking a Full-time Pharmacy Technician to support our Tempe, AZ Specialty Infusion Pharmacy. Join us in Simplifying Complex Care!Soleo Health Perks:Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases Paid Parental Leave Options...

  • Radiology Technician

    1 month ago

    Tempe, Arizona, United States LeaderStat Full time

    Job Title: Radiology Technician - Travel PositionLeaderStat is seeking a skilled Radiology Technician for a travel assignment in a dynamic healthcare setting.Job Summary:We are looking for a dedicated and experienced Radiology Technician to join our team on a travel assignment. As a Radiology Technician, you will be responsible for performing diagnostic...

  • Advanced Practice Pharmacy Technician Evening Shift

    4 weeks ago

    Tempe, Arizona, United States HonorHealth Full time

    OverviewHonorHealth is seeking a skilled Pharmacy Technician to join our team in an evening shift role. As a Pharmacy Technician, you will play a vital part in providing high-quality patient care and contributing to the success of our healthcare system.As a Pharmacy Technician, you will be responsible for a variety of tasks, including preparing prescription...

  • Pharmacy Technician

    4 weeks ago

    Tempe, Arizona, United States Walgreens Full time

    Job SummaryAs a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and service. You will assist pharmacists in the practice of pharmacy, including tasks such as filling prescriptions, processing transactions, and maintaining accurate records. You will also be responsible for providing excellent customer...

  • Pharmacy Technician

    1 week ago

    Tempe, United States Soleo Health Inc Full time

    Job DescriptionJob DescriptionDescription:Soleo Health is seeking a Full-time Pharmacy Technician to support our Tempe, AZ Specialty Infusion Pharmacy. Join us in Simplifying Complex Care!Soleo Health Perks:Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases Paid Parental Leave Options...

  • Pharmacy Delivery Specialist

    1 month ago

    Tempe, Arizona, United States Patient Care Infusion LLC Full time

    Job DescriptionJob DescriptionWe are seeking a reliable and detail-oriented individual to join our team as a Pharmacy Delivery Specialist.As a Pharmacy Delivery Specialist, you will be responsible for making timely and efficient deliveries throughout the Valley.Responsibilities:- Making deliveries in a timely and efficient manner- Cleaning equipment and the...

  • Medical Assistant

    4 weeks ago

    Tempe, Arizona, United States Arizona State University Full time

    Job SummaryThe Medical Assistant - Patient Care Specialist will work as an integral member of the ASU Health Services Health Care Team in caring for students, faculty, and staff at ASU. This role performs both front office and back office duties, including patient check-ins, vital sign measurements, and assisting providers with patient care.Key...

  • Dental Assistant

    1 month ago

    Tempe, Arizona, United States PDS Health Full time

    Patient Care and Clinical SupportAs a Registered Dental Assistant at PDS Health, you will play a vital role in providing exceptional patient care and supporting our clinical team. Your primary responsibility will be to assist our dentists in gaining patient commitment for the best possible treatment with urgency.Key Responsibilities:Actively participate in...