Quality Assurance Representative
4 weeks ago
TRANZACT - QA Representative The Quality Assurance Representative monitors the sales and enrollment activities of our marketing staff for compliance with legal and regulatory requirements, carrier-specific requirements and adherence to approved scripts by performing the following duties.Responsibilities:•Navigate computer systems to efficiently locate specific customer data including call recordings, enrollment applications and scorecards. •Search various approved websites to confirm the accuracy of data being presented to the customer. •Maintain a full, functional understanding of the products and the compliance requirements of the plans you are assigned to audit. •Record/report findings and provide written factual explanations defining your conclusions. •Conduct sales/enrollment audits in response to allegations generated by both internal and external sources. Core Competencies•Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. •Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. •Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. •Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. •Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. •Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. •Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. •Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time. •Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Required Education/Experience:•High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Insurance license and/or experience with insurance products (Medicare health insurance, Life Insurance, etc.) is a plus. •Ability to read and comprehend simple instructions., •Strong written communication skills, ability to present/describe situations and communicate findings and results•Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. •Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. •Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. •To perform this job successfully, an individual should have knowledge of Contact Management systems and Internet software. •Basic computer skills with the ability to type 20 wpm. Other Required Skills and Abilities:•Work independently •Adapt quickly to change •Strong reasoning skills •Strong problem solving abilities •Ability to multi task •Must be able to apply ethical reasoning to a variety of scenarios •Detail oriented Preferred Education and Experience: Supervisory Responsibility:•This position has no supervisory responsibilities Position Type•Monday through Friday, 40+ hours per week
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Quality Assurance Representative
3 weeks ago
Raleigh, United States TRANZACT Full timeJob DescriptionTRANZACT - QA Representative The Quality Assurance Representative monitors the sales and enrollment activities of our marketing staff for compliance with legal and regulatory requirements, carrier-specific requirements and adherence to approved scripts by performing the following duties.QualificationsResponsibilities:•Navigate computer...
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Quality Assurance Representative
2 days ago
Raleigh, United States WTW inc. Full timeTRANZACT - QA Representative The Quality Assurance Representative monitors the sales and enrollment activities of our marketing staff for compliance with legal and regulatory requirements, carrier-specific requirements and adherence to approved scripts by performing the following duties.Responsibilities:•Navigate computer systems to efficiently locate...
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Quality Assurance Representative
7 days ago
Raleigh, United States TRANZACT Full timeJob Description TRANZACT - QA Representative The Quality Assurance Representative monitors the sales and enrollment activities of our marketing staff for compliance with legal and regulatory requirements, carrier-specific requirements and adherence to approved scripts by performing the following duties. Qualifications Responsibilities: •Navigate computer...
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Manager, Quality Assurance
3 weeks ago
Raleigh, United States Hiring Now! Full time** This role is onsite in Raleigh office 3 days a week and 2 remote **Who We Are: Harvesting Hope with a Growing Family At Merz Therapeutics, we take a nurturing approach to our organization - treating colleagues like family, embracing our whole selves and creating a company culture that encourages growth and decisive action. We are committed to caring for...
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Manager, Quality Assurance
1 week ago
Raleigh, United States Merz Therapeutics Full time** This role is onsite in Raleigh office 3 days a week and 2 remote **Who We Are: Harvesting Hope with a Growing FamilyAt Merz Therapeutics, we take a nurturing approach to our organization - treating colleagues like family, embracing our whole selves and creating a company culture that encourages growth and decisive action. We are committed to caring for...
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Quality Assurance Manager
1 week ago
Raleigh, United States Lennar Homes Full timeOverviewWelcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...
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Quality Assurance Manager
5 days ago
Raleigh, United States Lennar Homes Full timeOverview: Welcome Home! Build your career with Lennar! As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...
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Quality Assurance Manager
1 week ago
Raleigh, United States Lennar Homes Full timeOverview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...
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Quality Assurance Manager
2 days ago
Raleigh, United States Lennar Homes Full timeOverview: Welcome Home! Build your career with Lennar! As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...
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Software Quality Assurance Specialist
1 month ago
Raleigh, United States Core Sound Imaging, Inc. Full timeJob DescriptionJob DescriptionWe are seeking a Software Quality Assurance Specialist to join our team! The Software Quality Assurance Specialist is responsible for developing and maintaining test cases, verifying mapping data from client modalities to Core Sound Imaging medical devices, as well as implementing, verifying, and deploying service requests....
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Software Quality Assurance Specialist
3 weeks ago
Raleigh, United States Core Sound Imaging Full timeJob Description Job Description We are seeking a Software Quality Assurance Specialist to join our team! The Software Quality Assurance Specialist is responsible for developing and maintaining test cases, verifying mapping data from client modalities to Core Sound Imaging medical devices, as well as implementing, verifying, and deploying service requests....
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Software Quality Assurance Specialist
2 days ago
Raleigh, United States Core Sound Imaging Full timeJob Description Job Description We are seeking a Software Quality Assurance Specialist to join our team! The Software Quality Assurance Specialist is responsible for developing and maintaining test cases, verifying mapping data from client modalities to Core Sound Imaging medical devices, as well as implementing, verifying, and deploying service requests....
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Quality Assurance Specialist
4 weeks ago
Raleigh, North Carolina, United States Defense Contract Management Agency Full timeAdministers the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan. Identifies opportunities for process improvements by analyzing process measurement data. Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality...
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US - Quality Assurance
3 weeks ago
Raleigh, United States Resolute Workforce Solutions Full timeJob Description Client: Brevitas Corp. Our Global Company, Brevitas Corp., is dedicated to helping organizations achieve tangible results and lasting improvements via successful project delivery, continuous process improvement and effective management of change. We serve businesses in a wide range of industries including Pharmaceuticals, Food & Beverage,...
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US - Quality Assurance
2 days ago
Raleigh, United States Resolute Workforce Solutions Full timeJob Description Client: Brevitas Corp. Our Global Company, Brevitas Corp., is dedicated to helping organizations achieve tangible results and lasting improvements via successful project delivery, continuous process improvement and effective management of change. We serve businesses in a wide range of industries including Pharmaceuticals, Food & Beverage,...
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Quality Assurance Supervisor
1 month ago
Raleigh, United States DSA Doors Full timeWe are DSA Doors, a leading wood door manufacturer headquartered in Raleigh, NC, is seeking a talented and motivated Quality Assurance Supervisor. We invite you to join our team and contribute to maintaining and enhancing DSA's reputation for high-quality products. In this pivotal role, you will play a crucial part in supporting and continuously improving...
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Quality Assurance Manager
3 weeks ago
Raleigh, United States Accentuate Staffing Full timeAccentuate Staffing is seeking a Quality Assurance Manager to join a leading manufacturing company in Raleigh, NC. Responsibilities:Develop and implement programs for continuous improvement and attainment of quality targets.Support New Product Introduction process using advanced quality planning tools.Manage customer issue response system to ensure legal...
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Quality Assurance Manager
3 weeks ago
Raleigh, United States Accentuate Staffing Full timeAccentuate Staffing is seeking a Quality Assurance Manager to join a leading manufacturing company in Raleigh, NC. Responsibilities:Develop and implement programs for continuous improvement and attainment of quality targets.Support New Product Introduction process using advanced quality planning tools.Manage customer issue response system to ensure legal...
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Quality Assurance Specialist II
3 weeks ago
Raleigh, United States Technical Source Full timeTechnical Source is looking for a Quality Assurance Specialist II to join our Pharmaceutical Client's Manufacturing team here in the Raleigh area!This person will need to be someone who can be responsible for reviewing batch reports and releases for material,minor deviations, change controls, reviews & approval of SOPs. We need someone who has been in a...
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Quality Assurance Specialist II
3 weeks ago
Raleigh, United States Technical Source Full timeTechnical Source is looking for a Quality Assurance Specialist II to join our Pharmaceutical Client's Manufacturing team here in the Raleigh area!This person will need to be someone who can be responsible for reviewing batch reports and releases for material,minor deviations, change controls, reviews & approval of SOPs. We need someone who has been in a...
