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Quality Assurance Specialist

5 months ago

Raleigh, North Carolina, United States Defense Contract Management Agency Full time
Administers the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
Identifies opportunities for process improvements by analyzing process measurement data.
Serves as a member of a multi-functional or technical team.

Responsible for implementing the overall Quality Program for products and services at one or more supplier facilities and in support of U.S.

Government acquisition.

Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of items for contractor and customer activities throughout the world.

Independently audits/surveils contractor processes to ensure customer and contractual requirements are met.
Investigates and provides data for customer complaints/concerns regarding contractor quality performance/processes that impact user satisfaction.

Provides technical support to all DCMA team members, assisting in analyzing contract related issues to determine the best course of action to support the contractor and customers.