Member Service Associate

4 weeks ago

West Dover, United States Vail Resorts Full time
Create Your Experience of a Lifetime

Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until January 20th or until the positions are filled (whichever is first).

Employee Benefits
•Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
•MORE employee discounts on lodging, food, gear, and mountain shuttles
•401(k) Retirement Plan
•Employee Assistance Program
•Excellent training and professional development
•Referral Program

To Learn More, please review the Benefits Eligibility Summary

My Epic gearis a new gear membership that provides all the benefits of owning gear, but with more choice, lower cost, and no hassle. Membership unlocks access to over 60 of the latest ski and snowboard models and the convenience of choosing in-resort delivery and daily slopeside pick-up & drop-off, at 12 North American resorts. All managed from the palm of your hand in the My Epic app

Job Summary:

The Member Services Associate is the face of the member services locations and acts as an ambassador to the My Epic Gear program. The Member Services locations are conveniently located throughout our resorts and offer our members a place to pick up their gear, request gear swaps, ask questions and even purchase memberships. This position requires a commitment to providing exceptional guest service, strong organizational skills and ability to work with a team or autonomously.

Job Specifications:
  • Starting Wage: $20.00 / hour
  • Shift & Schedule Availability: Full Time & Part Time
  • Skill Level: Entry
Job Responsibilities:
  • Provide exceptional service to our members at our member services locations
  • Preparing and setting up the gear for upcoming My Epic Gear reservations
  • Conducts transactions at front of house POS using various software programs
  • Responsible for general cleanliness and organization of member facing areas
  • Assists with inventory control with My Epic Gear and Retail product
  • Communicate member requests with other departments as needed
  • Assists in movement of gear to and from member services to slopeside locations and tune shops
  • Other duties as assigned
Job Requirements:
  • Keen to learn new skills, open-minded, and can adapt to changing situations
  • Must have excellent oral and written communication, organization skills, and administration abilities
  • Willingness and ability to stand for 8 hours
  • Ability to lift 50 lbs.
  • Ability to work a flexible schedule; weekends and holidays required


The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505152
Reference Date: 09/17/2024
Job Code Function: Rental Operations

  • Member Experience Associate

    2 weeks ago

    Dover, Delaware, United States Sam's Club Full time

    About the PositionAs a Member Experience Associate at Sam's Club, you will play a vital role in delivering an exceptional shopping experience to our members. You will be responsible for providing top-notch customer service, maintaining a clean and safe store environment, and ensuring that our members have access to the products they need.Main...

  • Associate Member Services Representative

    4 weeks ago

    West Hills, United States 24 Hour Fitness Full time

    Our MissionAt 24 Hour Fitness, we're committed to helping our members achieve their fitness goals and live healthier lifestyles. As a Sales and Service Associate, you'll be part of a dynamic team that's passionate about delivering exceptional service and support to our members.About the Job: This is a full-time opportunity that requires a high level of...

  • Service Associate Team Member

    2 weeks ago

    West Chester, Pennsylvania, United States Rite Aid Full time

    Job SummaryWe are seeking a highly motivated Service Associate Team Member to join our team at Rite Aid Corp.! As a key member of our sales team, you will be responsible for delivering exceptional customer service and meeting sales goals.Key Responsibilities:Greet customers and answer questions about products and services.Process transactions accurately and...

  • Customer Service Team Member

    2 days ago

    Key West, Florida, United States Gordon Food Service Full time

    Become a Customer Service Team Member with Gordon Food Service Store LLC and take the first step towards a rewarding career in retail!As a Part Time Store Associate , you'll play a vital role in ensuring our customers receive exceptional service and have a positive shopping experience. You'll work in a fast-paced and dynamic environment, collaborating with...

  • Customer Service Associate

    3 weeks ago

    Dover, Massachusetts, United States Needham Bank Full time

    Job Title: Customer Service AssociateWe are seeking a friendly and courteous Customer Service Associate to join our team at Needham Bank. As a key member of our customer service team, you will be responsible for providing exceptional customer service and handling customer inquiries.Key Responsibilities:Respond to customer inquiries in a timely and...

  • Customer Service Associate

    2 weeks ago

    Dover, Delaware, United States Sam's Club Full time

    OverviewSam's Club is seeking a skilled Customer Service Associate to join our team in Dover, DE. In this role, you will play a key part in providing exceptional customer service to our members, ensuring their shopping experience is positive and memorable.

  • Client Services Associate

    4 days ago

    Dover, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care has an immediate opening for a **Client Services Associate** in our **Dover, DE Home Health Office** . BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become...

  • Cashier - Service Associate PT

    3 months ago

    Dover, United States Rite Aid Full time

    Rite Aid Corp. - 679 Central Ave. [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with customers in a friendly and efficient manner while completing customer...

  • Customer Service Associate

    3 days ago

    Dover, Delaware, United States Family Dollar Full time

    **Job Overview:**FAMILY DOLLAR is seeking a Customer Service Associate to join their team. As a key member of the store staff, you will be responsible for providing exceptional service to customers and ensuring a positive shopping experience.**Responsibilities:** Greet customers and assist with selection of merchandise Complete cash register transactions and...

  • Vail Resort Member Liaison

    2 weeks ago

    West Dover, United States Vail Resorts Full time

    Imagine working in a breathtaking mountain environment, surrounded by nature's splendor and unparalleled recreational opportunities. As a Member Service Associate at Vail Resorts, you'll have the chance to live and breathe the outdoor lifestyle while making a meaningful impact on our guests' experiences.About the TeamWe're a diverse and dynamic team of...

  • Clerical Services Associate

    2 weeks ago

    West Islip, New York, United States Catholic Health Service Full time

    Career Opportunities:Catholic Health Service is seeking a highly skilled and motivated File Clerk to join our team. As a member of our staff, you will have the opportunity to make a meaningful contribution to the delivery of exceptional patient care.Job Summary:This is a full-time position responsible for providing administrative support to the Physician...

  • Environmental Services Associate

    2 days ago

    Dover, Delaware, United States Healthcare Services Group Full time

    **Join Our Team**We are seeking an Environmental Services Associate to join our team at Healthcare Services Group. As a member of our environmental services team, you will play a vital role in maintaining the cleanliness and appearance of floors in long-term care facilities.About the Role:You will be responsible for performing floor care tasks, including...

  • Food Service Team Member

    4 days ago

    Dover, New Hampshire, United States JCC Greater Boston Full time

    Kitchen Staff Associate Job Summary:We are seeking a reliable and enthusiastic Kitchen Staff Associate to join our team at JCC Greater Boston. As a member of our kitchen staff, you will assist in preparing and serving meals, maintaining a clean and organized kitchen, and ensuring food safety and kosher standards are met.About the Position:This is an hourly...

  • Mountain Experience Associate

    3 weeks ago

    West Dover, United States Vail Resorts Full time

    Vail Resorts is a world-class resort destination with 40+ resorts across 3 continents. As a Member Service Associate, you will be the face of our member services locations and act as an ambassador to our My Epic Gear program. This position requires exceptional guest service skills, strong organizational abilities, and the ability to work with a team or...

  • Customer Service Associate

    1 month ago

    Dover, United States Ollie's Bargain Outlet Full time

    Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the "good stuff cheap" mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get...

  • Retail Associate

    4 weeks ago

    Dover, Massachusetts, United States The Trustees of Reservations Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Associate to join our team at Powisset Farm, located in Dover, MA. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a welcoming store environment, and promoting our high-quality products.This is a part-time, nonexempt...

  • Customer Service Associate

    4 weeks ago

    Dover, Delaware, United States Burlington Full time

    At Burlington Stores, Inc., we're seeking a talented Cashier to join our team. This exciting role offers an opportunity to deliver exceptional customer service and drive sales growth in one of the nation's largest off-price retail stores.The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under...

  • Customer Service Associate

    4 days ago

    Dover, Minnesota, United States 7-Eleven Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at 7-Eleven. In this role, you will be responsible for providing exceptional customer service, managing cash register operations, and maintaining a clean and safe store environment.Key Responsibilities:Cash Handling and Operations: Operate a Point of Sale (POS) system,...

  • Residential Services Associate

    3 weeks ago

    Dover, Delaware, United States Knights Pro Cleaning Llc Full time

    About Our JobWe are Knights Pro Cleaning Llc, a reputable cleaning company seeking a reliable Residential Services Associate to maintain a clean and organized living space.As a Residential Services Associate, you will be responsible for:Maintaining residential properties in a clean and orderly conditionPerforming routine cleaning duties such as floor...

  • Guest Service Team Member

    4 months ago

    Dover, United States Wingstop Full time

    Wingstop - 1225 North Dupont Highway - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...