Bilingual (Spanish/English) Clinic Assistant

3 months ago


Meriden, United States Planned Parenthood of Southern New England, Inc. Full time

Planned Parenthood of Southern New EnglandCare. No Matter What.We are Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it's being a part of a powerful movement. Together, we'll take pride in shaping the future of sexual health and reproductive rights for all people. Position Summary: Planned Parenthood of Southern has a full time (37.5 hours per week) opening for a Bilingual (Spanish/English) Clinic Assistant to work out of our Meriden, CT Health Center's front office. Job ResponsibilitiesProvides and supports the clinician in providing world class, quality healthcare services that support the whole personProvides excellent client centered customer service; makes certain the client is the center of all decision makingParticipates in health center effects to achieve established productivity and revenue cycle goalsPartners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies Provide factual non-biased patient information and education necessary for the patient visit Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical chartingPerforms basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry Ensures an environment that appreciates and embraces a variety of experiences and perspective which arise from differences in race, culture, religion, age, gender, sexual orientation, ability and gender identityJob QualificationsSolution-oriented; positive, optimistic, confident can-do attitudeAbility to embrace a fast paced and dynamic environment where daily responsibilities could change frequently Demonstrated ability to handle highly confidential information with diplomacy and tactMust be comfortable when discussing sexuality, contraception, sexually transmitted diseases and pregnancy optionsMust have attention to detail and the ability to manage multiple tasks simultaneously Working knowledge in Microsoft Word, Excel, and Outlook is requiredMust be able to work mornings, evenings, weekends and have a reliable form of transportationBi-lingual English/Spanish is requiredMust have high school diploma or equivalentMust be available to work SaturdaysCommunicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learnAwareness of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy and humility to interpersonal interactionsInterest in expanding your knowledge about the role that racial inequity plays in our society, and are committed to building and/or deepening your commitment to racial equity in your workScheduleMonday 11am-7pmTuesday 10am-6pmWednesday 8:30am-4:30pmThursday 8:30am-4:30pmFriday 8:30am-4:30pm1 Saturday per month required: 8:30am-4:30am $17.60 - $21.99 an hourThis positions hourly rate* begins at $17.60 per hour and may increase based on full years of experience. *Due to our commitment to equity and fairness PPSNE does not negotiate salaries. PPSNE is an equal employment opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of our communities and patients. We strongly encourage people of color and members of the LGBTQ community to apply. PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, retirement savings, paid parental leave, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.


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