Team Lead

2 weeks ago

Eagle Pass, United States Global Agility Solutions Full time
Position Summary

Global Agility Solutions is currently hiring Team Leads to join our stellar customer service team to enable customer satisfaction and a positive service experience. The Team Lead will oversee the specific team(s) to which they are assigned. He/She will be responsible for supervising, managing and motivating team members daily. A Team Lead will be the contact point for all team members, so your communication skills should be excellent. The Team Lead should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:
  • Provide team leadership and coaching.
  • Answering agent questions and provide guidance and feedback
  • Will assist by taking escalated calls and assisting customers as needed
  • Focus the team on the tasks at hand relating to internal and external customer requirements.
  • Coordinate team logistics
  • Communicate team status, task accomplishment, and direction.
  • Be responsible for appearance of production floor environment.
  • Providing timely information to staff and clients
  • Demonstrate competent operation of Account Databases
  • Be responsible for team Quality Assurance
  • Assist in "Brand" development and management.
  • Focus the team on the tasks at hand relating to internal and external customer requirements.
  • Communicate team status, task accomplishment, and direction to management as needed.
  • Provide input to the organization's strategic planning from an operational viewpoint.
  • Attend meetings when necessary and relevant.
  • Maintain team records in a secure and professional manner.
  • Filing and distribution of appropriate records to the relevant people.
Minimum Qualifications (Knowledge, Skills, and Abilities)

Requirements:
  • Strong communication skills
  • Ability to remember and deliver information in a professional manner.
  • Computer literacy is required.
  • Ability to follow policies, procedures, and regulations.
  • Ability to meet or exceed business goals and objectives, while fostering a team atmosphere.
  • Ability to exercise independent judgment to identify and resolve problems.
  • Ability to work effectively in structured but flexible, adaptable and changing environment.
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
  • Strong analytical skills with high attention to detail and accuracy.
  • Bilingual speaking proficiency in Spanish/English preferred
  • High School diploma or GED
Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
  • Sit for long periods of time.
  • Use their hands to handle, control, or feel objects, tools, or controls.
  • Repeat the same movements.
  • Speak clearly so listeners can understand.
  • Understand the speech of another person.
  • Specific vision abilities required by the job include close vision, and the ability to adjust focus.
  • The noise level in the work environment is usually minimal.


Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Please note, this employment offer is also contingent on a successful background check, US employment eligibility (E-Verify) verification and drug screen.

  • Team Lead

    2 weeks ago

    Eagle Pass, United States Global Agility Solutions, LLC Full time

    Job DescriptionJob DescriptionPosition Summary Global Agility Solutions is currently hiring Team Leads to join our stellar customer service team to enable customer satisfaction and a positive service experience. The Team Lead will oversee the specific team(s) to which they are assigned. He/She will be responsible for supervising, managing and motivating team...

  • Team Lead de Landscaping

    4 weeks ago

    Eagle Mountain, United States The Grounds Guys Full time

    Aquí está el trato: somos increíbles cuidando a nuestros clientes y brindando un servicio excepcional de cuidado del césped y paisajismo residencial y comercial. Pero eso solo sucede porque tenemos personas increíbles como tú en nuestro equipo. Si está listo para dar el siguiente paso en su carrera para convertirse en Gerente General de nuestra...

  • Travel Outpatient Physical Therapy Assistant

    4 weeks ago

    Eagle Pass, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapy Assistant for a travel job in Eagle Pass, Texas.Job Description & RequirementsSpecialty: Physical Therapy AssistantDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: OutpatientJackson is currently seeking a PTA for a contract position at an area facility where they'll...

  • Travel Outpatient Physical Therapy Assistant

    2 weeks ago

    Eagle Pass, United States Hiring Now! Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapy Assistant for a travel job in Eagle Pass, Texas. Job Description & Requirements Specialty: Physical Therapy Assistant Discipline: Therapy Duration: 13 weeks Employment Type: Travel Setting: Outpatient Jackson is currently seeking a PTA for a contract position at an area facility where...

  • Travel Outpatient Physical Therapy Assistant

    1 week ago

    Eagle Pass, United States Jackson Therapy Partners Full time

    Job DescriptionJackson Therapy Partners is seeking a travel Outpatient Physical Therapy Assistant for a travel job in Eagle Pass, Texas.Job Description & RequirementsSpecialty: Physical Therapy AssistantDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: OutpatientJackson is currently seeking a PTA for a contract position at an area facility...

  • Shift Lead

    4 weeks ago

    Grants Pass, United States Mountain Mikes Pizza, Grants Pass Full time

    Job DescriptionJob DescriptionMountain Mike's Pizza is looking for shift leads to join our team. Our ideal candidate is attentive, ambitious, and engaged.ResponsibilitiesInteract regularly with customers ensuring a positive experienceCoordinate and facilitate staff member's tasks to ensure timely executionTrain and develop new team members to company...

  • Shift Lead

    1 month ago

    Grants Pass, United States Mountain Mikes Pizza, Grants Pass Full time

    Job DescriptionJob DescriptionMountain Mike's Pizza is looking for shift leads to join our team. Our ideal candidate is attentive, ambitious, and engaged.ResponsibilitiesInteract regularly with customers ensuring a positive experienceCoordinate and facilitate staff member's tasks to ensure timely executionTrain and develop new team members to company...

  • Lead Engineer

    4 weeks ago

    Grants Pass, United States CareerBuilder Full time

    Job Description Job Description DESCRIPTION As a Lead Engineer in the structural discipline, you will ultimately leverage your in-depth knowledge of engineering and construction, strategic thinking, collaborative skills, and strong communication acumen to manage projects through completion and develop construction documents. The responsibilities of this...

  • Environmental, Health

    5 days ago

    Eagle Mountain, United States Meta Inc Full time

    Meta is seeking an Environmental, Health & Safety (EHS) Campus Lead to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our suite of products operates to meet the demands of our customers. The EHS Campus Lead will work with the global EHS team and local data center site management to develop and implement a...

  • Travel Physical Therapy Assistant Therapy

    4 weeks ago

    Eagle Pass, TX, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapy Assistant for a travel job in Eagle Pass, Texas. Job Description & Requirements Specialty: Physical Therapy Assistant Discipline: Therapy Duration: 13 weeks Employment Type: Travel Setting: Outpatient Jackson is currently seeking a PTA for a contract position at an...

  • Lead Designer

    4 weeks ago

    Grants Pass, United States ZCS Engineering & Architecture Full time

    Job DescriptionJob DescriptionDESCRIPTIONAs a Lead Designer in the structural engineering discipline, you will ultimately leverage your in-depth knowledge of structural engineering and construction, strategic thinking, collaborative skills, and strong communication acumen to manage projects through completion and develop construction documents. The...

  • Lead Designer

    2 weeks ago

    Grants Pass, United States ZCS Engineering & Architecture Full time

    Job DescriptionJob DescriptionDESCRIPTIONAs a Lead Designer in the civil engineering discipline, you will ultimately leverage your knowledge of civil engineering and construction, strategic thinking, collaborative skills, and strong communication acumen to manage projects through completion and develop construction documents. The responsibilities of this...

  • Travel Outpatient Physical Therapy Assistant

    4 weeks ago

    Eagle Pass, TX, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapy Assistant for a travel job in Eagle Pass, Texas. Job Description & Requirements Specialty: Physical Therapy Assistant Discipline: Therapy Duration: 13 weeks Employment Type: Travel Setting: Outpatient Jackson is currently seeking a PTA for a contract position at an area...

  • Inside Sales Representative

    2 days ago

    Eagle, United States Hughes Real Estate Group Full time

    Job DescriptionJob DescriptionAre you prepared to become a part of one of Idaho's leading real estate teams? Hughes Real Estate Group at Silvercreek Realty is on the lookout for a dynamic Inside Sales Representative to join our Eagle office. In this position, you will engage with real estate professionals via phone, pinpoint potential leads, overcome...

  • Administrative Assistant

    4 days ago

    Eagle, United States Sager CPAs & Advisors Full time

    Job DescriptionJob DescriptionWe are seeking an Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.Responsibilities:Draft correspondences and other formal documentsPlan and schedule appointments and eventsGreet and assist onsite guestsManage in-coming and out-going phone...

  • Mortgage Loan Originator

    4 weeks ago

    Eagle, United States Sunflower Bank, N.A. Full time

    Guardian Mortgage, a division of Sunflower Bank, N.A. is looking for a motivated individual to fill the full-time position of Mortgage Loan Originator! Individuals will be required to develop leads and originate mortgage loans through branches, realtors, and builders, and respond to referrals from branch personnel and others. Additionally, candidates should...

  • Accounts Payable Manager

    1 week ago

    Eagle, United States Cascadia Healthcare Full time

    Apply Job Type Full-time Description We are looking for an individual that has the ability to manage all functions of the Accounts Payable Department. The position will work directly with the accounting team and the Controller to oversee Cascadia's accounts payable needs. We are looking for someone who cares about the details and who has a passion for...

  • bakery/lead cake decorator

    2 weeks ago

    Eagle River, United States tapwage Full time

    Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's...

  • Assistant Project Manager Construction

    4 weeks ago

    Eagle, United States CareerBuilder Full time

    Job DescriptionJob Description Job Summary Manage the operation of assigned construction projects. Coordinate all aspects of the job with engineering, general contractors, subcontractors and field managers. Makes decisions in regards to job changes and communicates these with upper management. Essential Job Function Leads the preplanning effort including...

  • Assistant Sales Manager

    2 weeks ago

    Eagle, United States StretchLab Full time

    Are you an experienced fitness sales rep who is ready to take your career to the next level? StretchLab, the industry leader in one-on-one assisted stretching, is seeking an experienced, highly motivated, and energetic Assistant Sales Manager who is focused on driving sales and service excellence to expand our reach in the wellness community! Must have...