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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Hotel
Description
The Rooms Supervisor at the La Quinta-Hawthorn Suites Hotel plays a crucial role in ensuring the cleanliness, maintenance, and overall guest satisfaction of the hotel's guest rooms and public areas. This position requires a hands-on leader who can effectively manage a team of housekeeping staff, maintain high standards of cleanliness and service, and ensure that guest rooms are prepared to the highest standards.
Key Responsibilities:
1. Supervision and Leadership:
- Oversee the daily operations of the housekeeping department, including assigning tasks, monitoring performance, and providing guidance and training to staff.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.
- Handle guest complaints and requests promptly and efficiently, ensuring guest satisfaction.
2. Staff Management:
- Schedule and coordinate the work of housekeeping staff, ensuring adequate staffing levels to meet hotel occupancy and service requirements.
- Train new employees on proper cleaning techniques, safety procedures, and hotel policies.
- Conduct performance reviews and provide feedback to housekeeping staff.
3. Quality Control:
- Implement and maintain cleaning procedures and standards to ensure consistent quality.
- Inspect rooms after cleaning to ensure they meet the hotel's standards.
- Address any deficiencies promptly and take corrective actions.
4. Inventory and Supplies:
- Manage inventory of cleaning supplies, linens, and amenities, ensuring adequate stock levels are maintained.
- Order supplies as needed and monitor usage to minimize waste and control costs.
5. Safety and Compliance:
- Ensure all housekeeping staff follow safety and sanitation procedures.
- Comply with all health and safety regulations and hotel policies.
- Conduct regular safety training sessions and drills.
6. Administrative Duties:
- Maintain accurate records of housekeeping activities, including room status reports, inventory logs, and employee schedules.
- Prepare reports for management as needed.
- Assist in budgeting and cost control measures.
Qualifications:
- High school diploma or equivalent; associate or bachelor's degree in hospitality management or related field preferred.
- Minimum of 2 years of housekeeping experience, with at least 1 year in a supervisory role, preferably in a hotel or similar environment.
- Strong leadership and interpersonal skills.
- Excellent attention to detail and a commitment to maintaining high standards of cleanliness and guest service.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in using housekeeping management software and Microsoft Office applications.
- Strong organizational and time-management skills.
Physical Requirements:
- Ability to lift, push, and pull up to 50 pounds.
- Ability to stand, walk, and bend for extended periods.
- Ability to work in a fast-paced environment.
Working Conditions:
- Limited service hotel environment.
- May be required to work on weekends, holidays, and evenings.
- Exposure to cleaning chemicals and solutions.
Rate:$25-$30/hr based on experience
Benefits: Health, Dental and Vision Insurance. Paid Time Off. Employee Discounts.
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
Position
Hotel Rooms Supervisor
About the Organization
Lahn Hospitality Group is a growing family-owned company comprised of a variety of hospitality businesses including amusement parks, a hotel, restaurants, bars, golf courses and more.
Since 1997 The Funplex has owned and operated an amusement park company with three locations along the East Coast. Two locations are in New Jersey with one additional small footprint park in Myrtle Beach, South Carolina which opened in 2021. The parks are a combination of family-friendly and thrill amusement rides, waterparks, bowling centers, and arcades.
In December 2021, Lahn Hospitality Group purchased The Legacy Club in Cherry Hill, NJ, a country club with a prestigious golf course and membership. The club underwent significant renovation including a new restaurant, atrium event facility, and much more. In the fall of 2023 LHAG opened its first dual branded hotel, La Quinta and Hawthorn Suites, complete with 125 rooms and the first in the area to combine two different Wyndham brands.
This position is currently accepting applications.
