Customer Solutions Expert

3 weeks ago

Gallatin, United States CareerBuilder Full time

Job Title:

Customer Solutions Expert

Company:

Gallatin Center For Rehabilitation Healing

Location:

Gallatin, TN

Summary:

This individual is responsible for handling all essential duties and responsibilities of customer service.

Essential Duties and Responsibilities:

The essential duties and responsibilities of this position include the following (other duties may be assigned):

Building and maintaining excellent customer relationships;

Responding to all customer inquiries and requests received via incoming phone calls, faxes, e-mails, Triad website and EDI per customers time constraint;

Providing limited technical assistance to customers (i.e., Part number identification & clarification, model code creation, customer print/drawing reading, BOM assembly creation, etc.);

Order entry (Manual, website, EDI, AutoOrder);

Quotation entry;

RMA entry;

Credit Memo creation;

Issuing and completing vendor returned goods authorizations;

Some filing;

Purchasing including entering purchase orders on vendors computer systems (TOPS, PH Connect, Extranet);

Assisting outside sales personnel with customer requests and quotations;

Supporting other departments within Triad (internal customers);

Expediting customer orders on a daily basis;

Acting as liaison between customers and vendors;

Handling customer objectives and resolving customer problems;

Taking ownership of customer orders/requests/problems from beginning to end;

Helping in building and maintaining vendor relationships;

Ongoing training on products and services provided by Triad Technologies;

Customer visits as required;

Participation in efforts to streamline and make departmental processes better;

Maintain professional, pleasant demeanor when working with internal and external customers.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School diploma and three or more years of related work experience.

Reasoning Ability

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to write routine and correspondence reports. Ability to effectively present information in one-on-one and small group situations, specifically to customers and other employees in the organization.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel and Outlook. Plus Commerce Center software.

Other Qualifications:

Must have excellent interpersonal and telephone skills;

Ability to communicate clearly, accurately, effectively and professionally with customers, vendors and other Triad employees;

Technically competent and well organized;

Efficient Keyboarding skills.

Job Type: Full-time - Part-time

Pay: $22.60 - $28.62 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Experience level:

2 years

Shift:

8 hour shift

Day shift

Weekly day range:

Monday to Friday

#J-18808-Ljbffr

  • Customer Solutions Expert

    2 weeks ago

    Gallatin, United States Gallatincenterrehab Full time

    Job Title: Customer Solutions Expert Company: Gallatin Center For Rehabilitation Healing Location: Gallatin, TN Summary: This individual is responsible for handling all essential duties and responsibilities of customer service. Essential Duties and Responsibilities: The essential duties and responsibilities of this position include the following (other...

  • Director of Associated Integrated Solutions

    3 weeks ago

    Gallatin, United States ASSOCIATED PACKAGING INCORPORATED Full time

    Job DescriptionJob DescriptionAssociated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package...

  • Director of Associated Integrated Solutions

    1 month ago

    Gallatin, United States ASSOCIATED PACKAGING INCORPORATED Full time

    Job DescriptionJob DescriptionAssociated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package...

  • Medical Telemetry Nurse Seasonal

    2 days ago

    gallatin, United States Medical Solutions Full time

    66 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) Are you ready to choose your next adventure in care? We’re seeking a hardworking, hard-playing RN (Registered Nurse) to fill a Telemetry opening in Gallatin, TN. Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading,...

  • Medical Telemetry Nurse Seasonal

    1 day ago

    gallatin, United States Medical Solutions Full time

    66 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) Are you ready to choose your next adventure in care? We’re seeking a hardworking, hard-playing RN (Registered Nurse) to fill a Telemetry opening in Gallatin, TN. Whether you’re seeking a travel healthcare contract far or near, we’re always here for you. They’ll...

  • RN Seasonal

    6 hours ago

    gallatin, United States Medical Solutions Full time

    43 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) Are you ready to choose your next adventure in care? We’re seeking a hardworking, hard-playing RN (Registered Nurse) to fill a Telemetry opening in Gallatin, TN. Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading,...

  • Construction Safety Professional

    4 weeks ago

    Gallatin, United States Environmental and Safety Solutions, Inc. Remote Work Freelance Full time $39 - $44

    ESS-070Job Details:Job Title: Construction Safety Professional. Location: Near Hopkinsville, KY, Per Diem available.Environmental and Safety Solutions, Inc. is looking for an EHS professional for a construction project performing machinery installation at an industrial site. We are looking for a construction safety professional who is passionate about the...

  • Delivery Driver(05418)

    2 days ago

    Gallatin, United States Domino's Franchise Full time

    Job DescriptionWe are searching for qualified Delivery Experts with personality and people skills. We are growing fast, and that means Domino's has a lot of opportunities for you to grow (if that's what you want). You can become a store manager or beyond! Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the...

  • Pharmacy Technician Lead Representative

    3 days ago

    Gallatin, United States Hire Talent Full time

    Implements inventory control procedures and orders merchandise within regulatory guidelines. Obtains new prescriptions and prescription refill information from customers. May retrieve, count, and measure drugs. Resolves problems related to customer prescription inquiries. Technical expert with depth or breadth of knowledge within Pharmacy. Provides guidance,...

  • Pharmacy Technician Lead Representative

    3 days ago

    Gallatin, United States Mindlance Full time

    Implements inventory control procedures and orders merchandise within regulatory guidelines. Obtains new prescriptions and prescription refill information from customers. May retrieve, count, and measure drugs. Resolves problems related to customer prescription inquiries. Technical expert with depth or breadth of knowledge within Pharmacy. Provides guidance,...

  • Pharmacy Technician Lead Representative

    3 days ago

    Gallatin, United States Tailored Management Full time

    Job title: Pharmacy Technician Lead Representative location: Gallatin TN Duration: 6 + months contract Duties: Implements inventory control procedures and orders merchandise within regulatory guidelines. Obtains new prescriptions and prescription refill information from customers. May retrieve, count, and measure drugs. Resolves problems related to customer...

  • Engineer Manufacturing Sr-T

    4 weeks ago

    Gallatin, United States NIC Global Full time

    Job Description Job Description NIC Global is a single-source manufacturer providing turn-key mechanical and electromechanical assembly, expert sheet metal fabrication, and global sourcing of metal and plastic components. We provide products to great customers such as Philips, PACCAR (Kenworth & Peterbilt), Schweitzer Engineering Laboratories, Physio...

  • Pharmacy Technician Lead Representative

    3 days ago

    Gallatin, United States Tailored Management Full time

    Job title: Pharmacy Technician Lead Representativelocation: Gallatin TNDuration: 6 + months contractDuties: Implements inventory control procedures and orders merchandise within regulatory guidelines.Obtains new prescriptions and prescription refill information from customers.May retrieve, count, and measure drugs.Resolves problems related to customer...

  • Pharmacy Technician

    3 days ago

    Gallatin, United States Cigna Healthcare Full time

    Job Title: Pharmacy Technician Lead RepresentativeLocation- Gallatin, TN- OnsitePay: $23Durationinventory control procedures and orders merchandise within regulatory guidelines.new prescriptions and prescription refill information from customers.retrieve, count, and measure drugs.problems related to customer prescription inquiries.expert with depth or...

  • Project Manager, Construction

    4 weeks ago

    Gallatin, United States ARCO a Family of Construction Companies Full time

    ABOUT YOU: Are you a passionate problem solver? Do you act with integrity and hold yourself and others to the highest standard? If the answer is, Yes! then we have an opportunity that will impress you. Who are we? We are ARCO, a Family of Construction Companies. ARCO/Murray National Construction is currently seeking a highly motivated construction...

  • Residential Plumber

    3 weeks ago

    Gallatin, United States Sumner County Plumbing Full time

    Job DescriptionJob DescriptionWe are seeking an experienced Plumber to join our team of professionals. The ideal candidate will demonstrate exceptional technical expertise, a strong work ethic, and a commitment to delivering top-quality service to our valued customers. If you are a talented plumber looking for an opportunity to showcase your skills and be...

  • Delivery Driver(05418)

    2 days ago

    Gallatin, TN, United States Domino's Franchise Full time

    Job Description We are searching for qualified Delivery Experts with personality and people skills. We are growing fast, and that means Domino's has a lot of opportunities for you to grow (if that's what you want). You can become a store manager or beyond! Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just...

  • Career Navigator

    2 weeks ago

    Gallatin, Tennessee, United States EDSI Solutions Full time

    Overview: Salary $45,000 year Scope of Position: As a Career Navigator at our high-volume Comprehensive Job Center, you will play a pivotal role in providing career counseling and job placement assistance to our customers. Your primary responsibility will be to offer support and assistance in all facets related to obtaining, retaining employment, and...

  • Delivery Driver(05418)

    2 days ago

    Gallatin, TN, United States Domino's Franchise Full time

    Job Description We are searching for qualified Delivery Experts with personality and people skills. We are growing fast, and that means Domino's has a lot of opportunities for you to grow (if that's what you want). You can become a store manager or beyond! Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to...

  • Home Health Sales Rep

    2 days ago

    Gallatin, United States LHC New Full time

    Summary We are hiring for a Home Health Account Executive. At SunCrest Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for...