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Pharmacy Technician
1 month ago
WHO WE ARE:
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation
Does the idea of doing something that really makes a difference in peoples lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHFs core values are:
Patient-Centered
Value Employees
Respect for Diversity
Nimble
Fight for Whats Right
STILL INTERESTED? Please continue
YOUR CONTRIBUTION TO OUR SUCCESS:
Collaborative contributions by the Pharmacy Technician is essential to our success including working with various departments within Pharmacy as well as other divisions of AHF, our patients and partners. The skills discussed below are representative of the knowledge, experience and abilities that lead to our success together.
Pharmacy Technician contributes to AHFs mission by presenting a friendly smile, a helpful voice, a helpful attitude, to patients, clients and customers seeking services, information, requesting to transfer their prescriptions to AHF, filing grievances or complaints.
Within their duties of handling incoming calls, meeting and greeting patients in the Pharmacy they are problem solvers, providing a helping hand and provide a calming influence to patients that seem to be upset or in a stressful situation.
The Pharmacy Technician can enhance the experience of other AHF Pharmacy employees by being friendly and helpful and by offering to give them a helping hand when they need it. In addition, giving feedback to their manager about how service could be improved will allow the team member to enhance their contribution.
The Pharmacy Technician adds consistent value to the AHF Pharmacy Team by adapting to various situations with ease and by being flexible.
SKILLS THAT CONTRIBUTE TO OUR SUCCESS
A Pharmacy Technicians superior telephone communication skills, interpersonal skills, customer friendly attitude, motivation to provide outstanding customer service, proactively assisting patients solve various issues and problems related to receiving service from the AIDS Healthcare Foundation, are the essence of your contribution to our Mission.
A Pharmacy Technicians understanding of HIPAA and AHF Standards for confidentiality, client anonymity, along with the AHF Pharmacy Compliance policy and procedures, assures our patients and clients that AHF and AHF Pharmacy are trusted partners in their overall care and quality of life.
Maintaining a neat and clean personal appearance, leaving assigned work station in a neat, clean and orderly condition, ready for the next shift, assisting with the training of others in the workflow and overall services of AHF and AHF Pharmacy contributes to an efficient and error free work place. Additional contributions such as assisting in the development and implementation of new systems and procedures, becoming HIV Knowledgeable, becoming cross trained in all aspects of the pharmacy operations and accepting assignments on a rotating basis, are all important contributions to our success.
Assisting AHF in providing gold standard customer service, becoming certified when appropriate, based on contracts, grants, Memorandum of Understanding agreements or any other Ryan White or Accreditation Standards, related to training, contributes to the growth of AHF. In addition, enrollment of new patients into service and the retention of patients in care, as well as being aware of competitors, their services, and effectiveness in the market place are contributions that are at the core of our success.
Contributing to the success of patients and clients with the improvement of their quality of life by participating in various programs and services that enhance our patients adherence to therapy and treatment, communication with providers and referral sources.
Becoming familiar with all aspects of AHFs mission, core values and scope of services, participating in community activities of AHF, AHF Pharmacy, AHF Affiliates, Affinity Groups and AHF Departments contributes by promoting the mission of AHF and the spirit of giving back to the communities we service.
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.
