Director, Crisis Residential Services

1 week ago

Columbus, United States Netcare Access Full time

This position is responsible for assisting with the planning, organizing and implementing of all clinical activities for Netcare Corporation. Areas of direct responsibility include Miles House and CSU. POSITIONS SUPERVISED: Manager Crisis Residential services ESSENTIAL DUTIES AND RESPONSIBILTIES: Responsible for planning, organizing and directing the activities of the following programs: CSU and Miles House. Participates at the senior management level in providing guidance to the operational activities of the corporation. Function in the role of primary community relations/education and liaison for Crisis Residential Programs. Provides services to strengthen community relations, including educational programs and liaison duties. Provides on-call services as necessary, including program responsibility and Director on-call rotation. Monitors all programs for qualitative and quantitative aspects of services, and recommend changes as needed. Collects analyze and interpret quality and utilization data of services provided; recommend changes as appropriate. Participates in internal and external meetings as needed. Provides timely documentation and reports of service program activities as requested. Ensure compliance with all applicable federal, state and local standards. Participate in direct patient care activities as a targeted strategy for role modeling, information gathering or supervision. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Extensive working knowledge of mental health and SUD diagnostic and treatment programs, and local community service agencies. Ability to consistently demonstrate an effective and efficient management style that elicits dedicated efforts from staff and provides for the prosperity of the corporation. Collects evaluation data and works closely with QI Director, other clinical directors, and program managers to assess the data and provide feedback and continuous improvements to service programs. Ability to effectively manage multiple programs delivering crisis intervention services to the mental health and SUD populations. Ability to monitor services delivery and implement corrective action. Ability to relate to clients with a variety of age, sex, economic, educational and professional background. Ability to hear and speak well enough to converse with clients or other employees in person or over the telephone for a majority of the time. Ability to operate a computer to record client data, produce written correspondence and reports. Ability to travel between service facilities. Ability to achieve and maintain certification in required training programs. Knowledge of the operation, staffing and supervision of crisis services. Ability to ensure that services are in compliance with applicable federal, state and local standards. Demonstrated experience and/or training in behavioral health assessment and/or treatment. MINIMUM QUALIFICATIONS: Master’s Degree in human services field and five years’ experience as stated above. Minimum LISW or LPCC.. Mental Health management experience required. Residential management experience and supervision endorsement preferred. *Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. Netcare is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, criminal background investigation and TB test results.

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