Customer Service Representative

7 days ago

Exeter, United States FH Cann & Associates Full time

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. This is a federal contract that requires security clearance, prior to training start date,eApp must be completed, in its entirety on week 1 to be eligible. Availabilityto work full time schedule durring the hours of Operation, which areMonday thru Friday 8am - 10pm EST and Saturday 11am thru 5pm EST. Answer inbound calls and make outbound calls answering general questions and/or updating account information. Answer inbound chat communication serving as "live chat" assistance on website. Operate multiple applications, databases, and computer programs. Offer superior customer service with some back-office functionality. Assisting with FASFA process. Assist borrowers in Loan Forgiveness processes such as borrower defense, and fraud discharges. Basic knowledge of Outlook, Excel, PDF, Word etc. Competencies Critical thinking - using logic and reasoning to identify strengths and weaknesses of alternative approaches, conclusions, and/or problem resolution ideas Ability to communicate information and ideas in a precise, timely manner Multi-tasking abilities, including time management, problem resolution, and communication Written Expression The ability to communicate information and ideas in writing so others will understand. Excellent communication skills, both verbal and written. Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Attendance and punctuality are a must. Reliable transportation is required (when applicable). Must live in designated hiring area, or within 50 miles for security clearance process. Work Environment Federal and State contractor, Call/Contact Center. Office role Physical/Mental Demands Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with vendors and staff in the course of work. Preferred Education and Experience Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat. High school Diploma or equivalent. Previous experience inTelephone Customer Service, Call Center preferred, but not required. Bilingual proficiency in English and another language (Spanish preferred) is a plus. Veterans encouraged to apply. Security Clearance Requirements Will be required to pass Federal background screening and/or state level criminal background screening. Must be a U.S. Citizen. Must not currently be in default on student loans, or be in an active bankruptcy.

  • Customer Service Representative

    4 weeks ago

    Exeter, California, United States New Hampshire Mutual Bancorp Full time

    Customer Service Bank & Branch Representative OpportunityMeredith Village Savings Bank (MVSB) is seeking a motivated and experienced banking professional to fill a Customer Service Bank & Branch Representative (Universal Banker) role in our award-winning customer service banking team.Key Responsibilities:Maintain a working knowledge of banking products and...

  • Customer Service Representative

    4 weeks ago

    Exeter, California, United States New Hampshire Mutual Bancorp Full time

    Customer Service Representative OpportunityMeredith Village Savings Bank (MVSB) is seeking experienced banking professionals to join our award-winning customer service team.We have two Customer Service Representative opportunities available, offering a competitive salary and comprehensive benefits package.Key Responsibilities:Maintain a working knowledge of...

  • Customer Service Representative

    3 weeks ago

    Exeter, California, United States New Hampshire Mutual Bancorp Full time

    Customer Service Representative OpportunityMeredith Village Savings Bank (MVSB) is seeking experienced banking professionals to join our award-winning customer service team.We have two Customer Service Representative opportunities available, offering a competitive salary and comprehensive benefits package.Key Responsibilities:Maintain a working knowledge of...

  • Customer Service Representative

    3 weeks ago

    Exeter, New Hampshire, United States Southern District YMCA Camp Lincoln, Inc. Full time

    Customer Service RepresentativeThe Southern District YMCA is seeking a highly motivated and customer-focused individual to join our Welcome Center Team. As a Customer Service Representative, you will be the primary point of contact for members and guests, providing exceptional service and support.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    2 days ago

    Exeter, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and services,...

  • Customer Service Representative

    1 week ago

    Exeter, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment.Responsibilities:Assist customers with U-Haul products...

  • Customer Service Representative

    1 month ago

    Exeter, New Hampshire, United States GIBBS OIL COMPANY LP Full time

    {"title": "Customer Service Representative", "content": "Job SummaryGibbs Oil Company LP is seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Exeter, NH location.The ideal candidate will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and...

  • Customer Service Representative

    1 week ago

    Exeter, United States U-Haul Full time

    Location: 32 Middle Rd, Brentwood, New Hampshire 03833 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Exeter, New Hampshire, United States Community Veterinary Partners Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Community Veterinary Partners. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Answer telephones and respond to client inquiries in a...

  • Customer Service Representative

    4 weeks ago

    Exeter, New Hampshire, United States New Hampshire Mutual Bancorp Full time

    Job OpportunityMeredith Village Savings Bank (MVSB) is seeking a motivated and experienced banking professional to join our award-winning customer service team.We have one remaining opportunity available for a Customer Service Bank & Branch Representative (Universal Banker) to complete our team.MVSB was recently voted 1st place for "Best Place to Work" in...

  • Customer Service Representative

    2 weeks ago

    Exeter, United States Meredith Village Savings Bank (MVSB) Full time

    MVSB has opened a new branch location in Exeter, NH and is seeking a motivated and experienced banking professional to join ouraward-winning customer service banking team. We have one remaining Customer Service Bank & Branch Representative (Universal Banker) opportunity available and are excited to complete our team!MVSB was recently voted 1st place...

  • Customer Service Representative

    3 weeks ago

    Exeter, United States Meredith Village Savings Bank (MVSB) Full time

    Meredith Village Savings Bank (MVSB) has opened a new branch location in Exeter, NH and is seeking a motivated and experienced banking professional to join ouraward-winning customer service banking team. We have one remaining Customer Service Bank & Branch Representative (Universal Banker) opportunity available and are excited to complete our team!MVSB...

  • Customer Service Representative

    4 weeks ago

    Exeter, New Hampshire, United States FH Cann & Associates Full time

    Job SummaryF.H. Cann & Associates is seeking a highly skilled Customer Service Representative to join our team in Exeter. As a key member of our Call Center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to high-volume inbound calls and assist customers with various inquiries and...

  • Agriculture Customer Service Representative

    4 weeks ago

    Exeter, California, United States Wilbur-Ellis Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer-facing team, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide administrative clerical support to the sales team, ensuring...

  • Agriculture Customer Service Representative

    4 weeks ago

    Exeter, California, United States Wilbur-Ellis Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer-facing team, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide administrative clerical support to the sales and operations...

  • Agriculture Customer Service Representative

    3 days ago

    Exeter, California, United States Wilbur-Ellis Holdings, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Agriculture Customer Service Representative to join our team at Wilbur-Ellis Holdings, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Agriculture Customer Service Representative

    2 months ago

    Exeter, United States Wilbur-Ellis Company, Inc. Full time

    This position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction. Provides clerical a Customer Service Representative, Customer Service, Operations Manager, Agriculture, Representative,...

  • Agriculture Customer Service Representative

    3 weeks ago

    Exeter, California, United States Wilbur-Ellis Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...

  • Agriculture Customer Service Representative

    2 weeks ago

    Exeter, United States Wilbur-Ellis Company, Inc. Full time

    This position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction. Provides clerical a Customer Service Representative, Customer Service, Operations Manager, Agriculture, Representative,...

  • Agriculture Customer Service Representative

    2 weeks ago

    Exeter, California, United States Wilbur-Ellis Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer-facing team, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide administrative clerical support to ensure excellent...