Patient Service Rep II

4 weeks ago

Ellsworth, United States Northern Light Health Full time
Northern Light Maine Coast Hospital

Department: Orthopedic Clinic

Position is located: Northern Light Maine Coast Hospital

Work Type: Full Time

Hours Per Week: 40 Hours per Week

Work Schedule: Variable

Summary:

Under the direction of the Practice Manager, the Patient Representative II performs diversified duties, which include but are not limited to: greeting patients, answering phones, scheduling patients, registration duties, cashier duties, hospital charges, insurance prior authorizations, scanning, faxing, chart preparation, medical records release, scheduling surgeries, and special duties as assigned by the Practice Manager. The Registration Representative II is responsible for timely and accurate Outpatient Preregistration and Registration functions, while able to back up the Financial Counselor, Switchboard Operator and ED Patient Representative. Works closely with other departments to ensure a proper and patient friendly experience while acting as the Patient Access expert.

Responsibilities:

  • Performs clerical duties as assigned.
  • Receives and processes phone and written messages in a polite and timely manner, channeling appropriately.
  • Greets and registers outpatients courteously and efficiently.
  • Documents patients arrival time and places chart for nursing. Informs patient of wait time.
  • Schedules patient appointments using Cerner, including cancellations and reschedules.
  • Schedules referral appointments per provider in a timely manner, including all aspects such as insurance authorization, notifying patient and referring provider.
  • Knowledge of patient appointment reminder platforms and appropriate tracking of status.
  • Maintains accurate scanning of documents, order requests and results through Cerner Power Chart.
  • Prepares waivers and assures accuracy for all types of insurances, depending upon procedure.
  • Demonstrates ability to run and process Experian for patient visits.
  • Communicates clearly with Practice Manager, peers, and Physicians.
  • Assists in training of new employees.
  • Acts as a Super User for the department.
  • Completes assigned work on time.
  • Performance is consistently accurate.
  • Shows orderly work habits and neatness of finished job.
  • Recognizes personal limitations in taking on extra tasks.
  • Performs other work as needed by Practice Manager.
  • Requires a minimum level of supervision.
  • Stays within authority and ability.
  • Collects money for co-payments and balances.
  • Records all receipts daily for cash up process.
  • Maintains petty cash
Other Information:

Competencies and Skills
  • Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
  • Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
  • Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
  • Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Education
  • Required High School Diploma/General Educational Development (GED)
Working Conditions
  • Need to drive to perform responsible duties.
  • Lifting, moving and loading less than 20 pounds.
  • Prolonged periods of sitting.

  • Patient Service Rep I

    2 weeks ago

    Ellsworth, United States Northern Light Health Full time

    Northern Light Maine Coast HospitalDepartment: Ear Nose and Throat ClinicPosition is located: Northern Light Maine Coast HospitalWork Type: Full TimeHours Per Week: 40 Hours per WeekWork Schedule: 7:30 AM to 5:00 PMSummary:Under the direction of the Patient Access Manager, the Registration Representative is responsible for timely and accurate Outpatient...

  • Patient Service Representative

    4 weeks ago

    Ellsworth, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...

  • Patient Service Representative

    4 weeks ago

    Ellsworth, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...

  • Registered Nurse II

    3 days ago

    Ellsworth, United States Northern Light Health Full time

    Northern Light Home Care and Hospice Department: Vaccination Clinic Position is located: Northern Light Home Care and Hospice Ellsworth Work Type: PRN Work Schedule: No Hours Assigned Summary: The Registered Nurse II is a fully competent practitioner of nursing. The incumbent is responsible for the practice of nursing according to the Rules and...

  • Food Service Associate II

    4 weeks ago

    Ellsworth, United States Northern Light Health Full time

    Northern Light Maine Coast Hospital Department: Food and Nutrition Services Position is located: Northern Light Maine Coast Hospital Work Type: Full Time Hours Per Week: 40 Hours per Week Work Schedule: Variable Summary: Assists preparing patient trays. Delivers and picks up patient trays. Assists in daily and weekly clean up. Ensures food is labeled and...

  • #63057 - Food Service Associate II

    4 weeks ago

    Ellsworth, United States Northern Light Health Full time

    Northern Light Maine Coast Hospital Department: Food and Nutrition Services Position is located: Northern Light Maine Coast Hospital Work Type: Full Time Hours Per Week: 40 Hours per Week Work Schedule: Variable Summary: Assists preparing patient trays. Delivers and picks up patient trays. Assists in daily and weekly clean up. Ensures food is labeled...

  • #61360 - Food Service Associate II

    4 weeks ago

    Ellsworth, United States Northern Light Health Full time

    Northern Light Maine Coast Hospital Department: Food and Nutrition Services Position is located: Northern Light Maine Coast Hospital Work Type: Full Time Hours Per Week: 40 Hours per Week Work Schedule: Variable Summary: Assists preparing patient trays. Delivers and picks up patient trays. Assists in daily and weekly clean up. Ensures food is labeled...

  • Patient Coordinator

    4 weeks ago

    Ellsworth, United States Aspen Dental Full time

    Job DescriptionAt Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we...

  • Patient Coordinator

    4 weeks ago

    Ellsworth, United States Aspen Dental Full time

    Job DescriptionAt Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we...

  • Administrative Assistant II

    4 weeks ago

    Ellsworth, United States Downeast Community Partners Full time

    Job DescriptionJob DescriptionAdministrative Assistant II - Housing Dept.Full-time positionPay Range - $16.27 - $18.72 per hourGenerous Benefits Package - Health, Dental, Vision, FSA, HRA, STD/LTD, Life Insurance, 403b Retirement w/DCP matchSummaryCoordinates paperwork and responds to inquiries from agency financial staff, funding sources, and vendors....

  • Mental Health Therapist II

    4 weeks ago

    Ellsworth, OH, United States Akron Children's Hospital Full time

    Full - Time: 40 Hours Per Week 2nd Shift: 12:30pm - 11pm 4 - 10 Hour Shifts: Flexible Days Location: Mahoning Valley - Onsite - PIRC $20,000 sign-on bonus with 2-year commitment Summary: The Mental Health Therapist II apply graduate-level counseling skills/social work as an independently licensed staff as stipulated by the Ohio Counselor, Social Worker, and...

  • Administration Assistant II

    4 weeks ago

    Ellsworth, United States Downeast Community Partners Full time

    Job DescriptionJob DescriptionAdministrative Assistant IITransportation DepartmentPay Rate - $18.00Full-time w/ generous benefits - Health, dental, vision, STD/LTD, Life insurance, FSA, HRA, Gym/Wellness Reimbursement - Retirement w/generous match Provides general support to the Transportation Department with compliance, preparation of reports, cross...

  • Patient Access Representative

    2 weeks ago

    Ellsworth, United States UnitedHealth Group Full time

    $3000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to...

  • Wind Technician II

    2 weeks ago

    Ellsworth, United States NES Fircroft Full time

    Good Day The NES Chicago office currently has a great job opportunity with one of our wind Clients. This individual would be employed on a Contract to hire basis. If this sounds like a great opportunity for yourself or someone you know, please reach out to Dylan Fox at Additional job details can be found below. Job Details Location: Ellsworth, IL Hours:...

  • Wind Technician II

    4 weeks ago

    Ellsworth, United States NES Fircroft Full time

    Good Day The NES Chicago office currently has a great job opportunity with one of our wind Clients. This individual would be employed on a Contract to hire basis. If this sounds like a great opportunity for yourself or someone you know, please reach out to Dylan Fox at Additional job details can be found below. Job Details Location: Ellsworth, IL Hours:...

  • Patient Access Representative

    4 weeks ago

    Ellsworth, United States Ellsworth County Medical Center Full time

    Position DetailsJob Title Status: Full Time Reference Code: 041524AW Shift: Day Ellsworth County Medical Center is looking for a full-time PatientAccess Representative to join our team. Theideal candidate thrives in a patient-focused, team-based environment, andactively commits to our mission of Improving Lives. Additionally, candidates should...

  • Patient Access Representative

    2 weeks ago

    Ellsworth, United States Optum Full time

    **Opportunities at Northern Light Health**, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our...

  • Patient Access Representative

    3 weeks ago

    Ellsworth, United States UnitedHealth Group Full time

    $3000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to...

  • Patient Access Representative

    2 weeks ago

    Ellsworth, United States UnitedHealth Group Full time

    **$3000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** **Opportunities at Northern Light Health** , in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work...

  • Patient Access Representative

    2 weeks ago

    Ellsworth, United States Optum Full time

    $3000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health , in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to...