Member Services Representative
6 months ago
Our Job Opening We are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Some of your responsibilities will include: Customer Service/Front Desk Activities Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point of sale system. Member Accounts Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Physical Demands/Requirements Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift. Why you should join Planet Fitness Contribute to changing people's lives every day by helping us create a healthier Planet Work hard and play hard with an amazing group of talented, dynamic professionals Compensation: $11.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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Member Services Representative
3 days ago
Helena, United States PF Management Group Full timeBenefits: Employee discounts Free uniforms Opportunity for advancement Our Job OpeningWe are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an...
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Weekend Member Services Representative
1 week ago
Helena, United States PF Management Group Full timeOur Job OpeningWe are searching for a Weekend Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! The Member Services Representative will...
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Member Service Representative
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Helena, United States Social Finance Ltd Full timeEmployee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals....
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Member Service Representative
1 day ago
Helena, United States Social Finance Ltd Full timeEmployee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...
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Full Time Member Services Representative
1 week ago
Helena, United States PF Management Group Full timeOur Job OpeningWe are searching for a Full Time Member Services Representative to join our team! Free membership and consistent schedule. As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member...
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Full Time Member Services Representative
3 days ago
Helena, United States PF Management Group Full timeBenefits: Employee discounts Free uniforms Opportunity for advancement Our Job OpeningWe are searching for a Full Time Member Services Representative to join our team! Free membership and consistent schedule. As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness...
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Customer Service Representative
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Helena, United States State of Montana Full timeThe Montana Public Employee Retirement Administration (MPERA) is committed to providing secure and sustainable retirement benefits to nearly 60,000 members and retirees. The agency administers ten retirement plans and is dedicated to customer service Customer Service Representative, Customer Service, Representative, Retirement, Retail, Education
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Customer Service Representative
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Helena, United States Circle K Full timeCircle K - 1107a Townhouse Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
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Member Service Representative
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Helena, MT, United States Social Finance (SoFi) Full timeEmployee Applicant Privacy NoticeWho we are:Shape a brighter financial future with us.Together with our members, we're changing the way people think about and interact with personal finance.We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...
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Helena, United States U-Haul Full timeLocation: 990 E Lyndale Ave, Helena, Montana 59601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
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McRae-Helena, United States Circle K Full timeCircle K - 119 W Oak St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
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Customer Service Representative
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Helena, United States Enterprise Mobility Inc Full timeOverview Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Helena Regional Airport! Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion...
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Customer Service Representative
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Helena, United States Enterprise Mobility Inc Full timeOverview Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Helena Regional Airport! Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion...
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Customer Service Representative
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Helena, Montana, United States TDS Telecom Full timeUnlock Your Career Potential as a Customer Service RepresentativeWe're seeking an exceptional Customer Service Representative to join our team at TDS Telecom. As a key member of our sales team, you'll be responsible for delivering top-notch customer service, ensuring customer satisfaction, and driving revenue growth.About the Role:You'll work in a fast-paced...
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Financial Services Representative
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Helena, Montana, United States Veear Projects Inc. Full timeJob OverviewWe are seeking a highly skilled Financial Services Representative to join our team at Veear Projects Inc. This role offers an exciting opportunity to work in a dynamic environment and provide exceptional client support.The ideal candidate will have a strong understanding of banking transactions, operational issues, and office support. They will...
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Customer Service Representative
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Helena, Montana, United States CHS Inc Full timeJob Title: Customer Service RepresentativeThe CHS Inc. team is seeking a Part-Time Store Clerk to work at our Cenex Zip Trip convenience store location in Helena, MT.About the RoleWe are looking for an exceptional individual who can provide outstanding customer service and support our customers during their visit. As a Customer Service Representative, you...
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Helena, Montana, United States CROSSMARK Full timeAbout CROSSMARKCROSSMARK is a leading provider of in-store merchandising and product services to major retailers across the country. We're seeking an energetic and creative individual to join our team as a Sales Representative - Product Services.Key Responsibilities:Build strong relationships with store management and associates to execute merchandise and...
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Hospitality Representative
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Helena, Montana, United States Chick-fil-A Full timeChick-fil-A Helena Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Chick-fil-A Helena team as a Hospitality Representative. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for our guests.Responsibilities:Provide outstanding...
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Helena, Montana, United States VITUS Search Group Full timeJob Summary: We are seeking a highly skilled Customer Service Representative with experience in delivery to join our team at VITUS Search Group. The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work effectively in a fast-paced environment.Responsibilities:• Safely operate a delivery...
